Posting on the boards

The Ecdysiast·Mar 21, 2015·4 votes·1,210 views

Whenever you post on the boards, remember this simple fact: Rioters have no obligation to look here or head any of our feedback if they're the few who do. On other threads, I've seen one comment that the boards are for us to talk to each other, NOT for use to talk to Riot. I've had e-mails back from support specifically stating that as well, and that while they are a company who pays wages, they "can't force our employees to" do part of their jobs. The Rioter in the thread did, however, add that if you wish to see any real change by the teams,** send in a Support Ticket. **That's an e-mail directly to staff, which they do in fact have to read. The Boards, on the other hand, are simply for us to scream at eachother while the tyrants who refuse to listen to us make whatever changes they know will keep the more flashy champions popular.

Please, Please listen to me. Send your feedback in the form of a Support Ticket (upper right of this page), and NOT on the boards, since Rioters are not required to look here.

6 Comments

Deep Terror NamiMar 21, 20151 votes

This is...partially helpful. But yes, use Support Tickets if you actually need a response. Google your issues first, because anything that has happened to you has already happened to someone else, and they don't have that problem anymore.

The EcdysiastMar 21, 20151 votes

That may not be the case, as in ideas, concepts, and current champion updates/ balance.

Deep Terror NamiMar 21, 20152 votes

Pretty sure Support doesn't want to sift through general information questions and opinions.

The EcdysiastMar 21, 20151 votes

Exactly. That's why we send it to them. If they get enough emails regarding feedback and questions, they'll HAVE to say something to the higher-ups and maybe they'll higher some employees to monitor the forums so that we actually get Rioters looking here.

Deep Terror NamiMar 21, 20151 votes

Noooo, that's not their role. Pestering them until they do it is just childish and bogging down the system.

WondrouslyMar 22, 20151 votes

It is very unlikely that any RIOT members will comment or even attempt to help you for any questions or needs. They delete any post about complaints towards them for their faults. Anyone reading this post as well as comments, have a problem SEND IT TO SUPPORT! To actually get feedback of a sort.