They don't deserve any slack cutting. They are responsible for one game. They make enough money to hire the best people.
There is no excuse for rolling out systems only to unroll them because they didn't test it properly or understand its implications.
Show me another company in another industry where this happens.
Riot=Amateur Hour
Jamaree5 votesShow me another company in another industry where this happens.
Blizzard when Hearthstone went open access
NCSoft with a few of the holiday events on GW2
Wildcard gaming on certain set of nerfs to dinos and patches
I'm not defending Riot, just saying that other companies fuck up too.
Edit: Personally, I haven't bought RP since October 2014, there are certain things that are completely unacceptable at this state, still no replays, stupid bullshit reason for no kind of playground mode, certain other things promised, even tiny that should have been things ages ago, but other game companies fuck up too, got to be fair about it.
OlafRagnarson1 votesYeah where is sandbox mode? There is no excuse for not having one.
Jamaree1 votesYeah where is sandbox mode? There is no excuse for not having one.
Indeed, but that doesn't mean they aren't doing anything as well as the fact it doesn't mean other companies don't fuck up either.
OlafRagnarson1 votesWell, here is my theory: Since they don't want to give their customers what they want in this regard, there must be a reason why. So, I am guessing that a sandbox mode would reduce the amount of experimental play needed to understand difference champions and builds and strategy, and hence people would play less games. In having to play less games, players maybe be less likely to buy more champions, rune pages etc as they are more likely to become proficient with the champions they already have, and thus feel less of a needed to branch out as more--which, in the end, is how Riot makes money.
redniwediS5 votesJust keep in mind there's a difference between defending Riot and simply pointing out that the people attacking Riot use terrible arguments.
Like you. How are they supposed to properly prepare the new queue for a live environment without using a live environment to test it on? Don't say the PBE, because it has a small population that helps test for bugs. It simply cannot test for large server problems.
Krigjer4 votesShow me another company in another industry where this happens.
Literally every fucking game company ever.
Mistakes happen, and that's okay.
There are things that Riot needs to be yelled at for, but a brand new system having an unexpected bug is the least of them.
YumScrumptious963 votesI think OP has never heard of EA.
OlafRagnarson1 votesSure, give me an example.
Krigjer1 votesSure, give me an example.
The first commentor gave you some.
I have experienced personally:
Blizzard and the server load for Warlords of Draenor launch. Trion and the server load for Archage. Trion and the absolutely unexpected server load for Trove. I mean, that game was unstable for a month because it was so much popular than they could have ever anticipated.
There's a bug in Hearthstone where Charge minions become untargetable. It's still present two months after the first initial complains were reported.
OlafRagnarson1 votesIt seems like everything they do has bugs.
AscendedxBlade1 votesi agree dont yell at them let them fix it. but i thought the bug was that the placements where being very unfair to people as we are sick of the grind and the bar getting put way above the normal players heads,