Boards›[ARCHIVED] Miscellaneous

Rito Support is complete trash.

Zombiephil·10/25/2015, 3:04:17 AM·4 votes·841 views

So basically my friend has been having issues with getting to the loading screen recently, so we contacted Player Support. We got an answer (from a Co-op vs AI Intro Bot) to attach our logs and DirectX crap. My friend answers the ticket with the files that were requested from this Bot. No answer, status says "Solved". I'm sorry Riot, but this is no way to treat your customers. Step it up or else you will see a decline in your customers.

EDIT: WTF do downvotes mean with no explanations? Does your downvote mean... -Rito always answers my questions and IDK what you are talking about -I disagree with what you said in your post -I don't like the color of the socks you are wearing, OP, so I am going to downvote you Or -I just feel like downvoting thinking that my feedback is very constructive to the OP.

I'm serious about this. It sucks that my friend can't play League because his game doesn't work after champion select and I really want him back. Take my post seriously or leave. If you don't care, then don't troll post or troll vote just go away, or give constructive feedback on... A) how to fix DirectX error (something w/ video card) B) My post and what is wrong with it or C) comments about Riot Player Support

3 Comments

BigAL879910/25/2015, 6:11:17 AM3 votes

[{quoted}](name=Ninja Warlord,realm=NA,application-id=cIfEodbz,discussion-id=nJBjOgG5,comment-id=,timestamp=2015-10-25T03:04:17.144+0000)

So basically my friend has been having issues with getting to the loading screen recently, so we contacted Player Support. We got an answer (from a Co-op vs AI Intro Bot) to attach our logs and DirectX crap. My friend answers the ticket with the files that were requested from this Bot. No answer, status says "Solved". I'm sorry Riot, but this is no way to treat your customers. Step it up or else you will see a decline in your customers.

EDIT: WTF do downvotes mean with no explanations? Does your downvote mean... -Rito always answers my questions and IDK what you are talking about -I disagree with what you said in your post -I don't like the pants you are wearing, OP, so I am going to downvote you Or -I just feel like downvoting thinking that my feedback is very constructive to the OP.

I'm serious about this. It sucks that my friend can't play League because his game doesn't work after champion select and I really want him back. Take my post seriously or leave. If you don't care, then don't troll post or troll vote just go away, or give constructive feedback on... A) how to fix DirectX error (something w/ video card) B) My post and what is wrong with it or C) comments about Riot Player Support

I heard deleting config file fixes this. Are you sure all your friend's drivers are up to date? And yeah, I agree with you about constructive feedback and downvotes. I don't take -10s with 0 explanations seriously unless my post is just that dumb.

Dumb Monster10/25/2015, 6:12:44 AM2 votes

[{quoted}](name=Ninja Warlord,realm=NA,application-id=cIfEodbz,discussion-id=nJBjOgG5,comment-id=,timestamp=2015-10-25T03:04:17.144+0000)

So basically my friend has been having issues with getting to the loading screen recently, so we contacted Player Support. We got an answer (from a Co-op vs AI Intro Bot) to attach our logs and DirectX crap. My friend answers the ticket with the files that were requested from this Bot. No answer, status says "Solved". I'm sorry Riot, but this is no way to treat your customers. Step it up or else you will see a decline in your customers.

EDIT: WTF do downvotes mean with no explanations? Does your downvote mean... -Rito always answers my questions and IDK what you are talking about -I disagree with what you said in your post -I don't like the pants you are wearing, OP, so I am going to downvote you Or -I just feel like downvoting thinking that my feedback is very constructive to the OP.

I'm serious about this. It sucks that my friend can't play League because his game doesn't work after champion select and I really want him back. Take my post seriously or leave. If you don't care, then don't troll post or troll vote just go away, or give constructive feedback on... A) how to fix DirectX error (something w/ video card) B) My post and what is wrong with it or C) comments about Riot Player Support

Maybe send another ticket to them? And yeah, I heard about deleting config files too. You try that yet?

Zombiephil10/25/2015, 6:14:15 AM2 votes

Config files were the first thing I saw too, called my friend, told him to try it, got same exact error.