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Riot's piss poor rate of responding to board posts and their company culture

OlafRagnarson·1/22/2017, 8:43:47 PM·4 votes·1,094 views

First of all, lets dispense with the argument that they don't have time to go over things that they have covered before--there are new players all the time, TONS of them, and just because Riot addressed and issue 6 months ago doesn't really do jack shit for newer concerned or confused players.

Secondly, the lack of response from Riot on posts that get tons of upvotes making valid points is very telling--they are often posts that correctly lays criticism and blame on Riot, and Riot doesn't want to even touch it.

I find it disgusting when I can scroll for 2 pages and not see any Riot responses except on joke posts, questions about skins, or a Rioters favorite color. We don't give a shit about what you like in real life, or if you think someones post is funny. Give us feedback and answers to our posts.

I really want to know what the major malfunction is in Riot leadership. Shit rolls downhill, so where does it start? What culture permeates the company that makes Riot feel like they need to shove changes that no one wants down our throats, quite contrary to say, Dota2 balance team (usually)? What is this culture where Riot almost seems to blame the players for not understanding their level of genius (insert heavy sarcasm here)?

My personal belief is that Marc Merrill is an egotistical toolbag, and that his mediocre ability and intelligence has infected the entire company.

Don't believe me? Look up some of the stupid things he has blogged and tweeted and said.

29 Comments

TheLastShadow451/22/2017, 8:51:55 PM3 votes

Just because they didn't comment on a post, doesn't mean they didn't read it.

(Also, go look at the Help & support boards)

OlafRagnarson1/22/2017, 8:48:18 PM2 votes

If you are going to down vote, have the decency to explain why you don't agree.

TequilaZombie1/22/2017, 10:18:16 PM1 votes

BREAKDOWN!!

{quoted}

First of all, lets dispense with the argument that they don't have time to go over things that they have covered before--there are new players all the time, TONS of them, and just because Riot addressed and issue 6 months ago doesn't really do jack shit for newer concerned or confused players.

Google is a thing. The boards have a search tool. Issue One solved.

Secondly, the lack of response from Riot on posts that get tons of upvotes making valid points is very telling--they are often posts that correctly lays criticism and blame on Riot, and Riot doesn't want to even touch it.

I find it disgusting when I can scroll for 2 pages and not see any Riot responses except on joke posts, questions about skins, or a Rioters favorite color. We don't give a shit about what you like in real life, or if you think someones post is funny. Give us feedback and answers to our posts.

Valid concern that I also share. However it must be taken into consideration that not all Rioters are working on the same thing. Let's assume Phreak is reading the Boards. Two posts pop up on the Hot page for him: "OMG Yasuo is OP REWORKHIMNOW" (gameplay) and "What do you get if you cross Mordekaiser and Cassiopeia?" (M&G). As he's not even remotely tied to anything resembling gameplay in this game, there is no use for him on the Yasuo thread, instead he goes to the M&G thread to see the joke and makes a Pun of Damage in the thread.

There is also the possibility that those Rioters are not working at the moment they make the post in M&G, and are just enoying some of their free time.

I really want to know what the major malfunction is in Riot leadership. Shit rolls downhill, so where does it start? What culture permeates the company that makes Riot feel like they need to shove changes that no one wants down our throats, quite contrary to say, Dota2 balance team (usually)? What is this culture where Riot almost seems to blame the players for not understanding their level of genius (insert heavy sarcasm here)?

Never played DotA2, always been a LoL player. I have a few friends that play both and they all say that one thing they admire in LoL is the fact that Riot uses the feedback it receives and communicates with it's players. I'm not sure how accurate that is, but it might show that DotA2 is in a poorer state than LoL and shouldn't be used as an example. Or that my friends are mentally challenged. Both are very much possible.

My personal belief is that Marc Merrill is an egotistical toolbag, and that his mediocre ability and intelligence has infected the entire company.

Don't believe me? Look up some of the stupid things he has blogged and tweeted and said.

You don't really know how a company works, right? It's not like he's sitting in a big chair and issuing orders. You have groups of people with a large degree of autonomy working on different things at the same time. Specially when it comes to in-game issues, Tryndamere is not really deciding much.