New Player Experience - Support is Horrific

I'm sorry but when is Riot going to bother addressing the "New Player Experience", especially for supports? You expect people to remain interested in your game when you have to grind through to Level 10 just to actually "PLAY" the game properly. This neglect of lower level gameplay is not inspiring for new players at all.

Blind Pick games are swollen with smurfs, from the accounts that YOU ban willy-nilly and they do not seem to get the message so they come in and provide an unfair advantage. You may say the MMR system detects smurfs but it really does not. I know new players that don't want to have a continued interest in the game because of all the smurfing and premades that exist in Blind Pick.

Draft pick is better because you can ban champions and games seem much more serious but to make the player grind through 10 levels just to get there is horrible. People routinely troll Blind Pick, Bots are ALWAYS present (which makes me wonder if Riot does any bot banning at all or has given up) and Smurfs are just allowed to run rampant, essentially cheating games and the matchmaking system. (Ironically the same people who complain "Matchmaking is broken" etc. How can the system EVER be balanced if you seek to exploit it all the time?)

How can Riot be in such blatent disregard for enticing new players in when League drops income and player levels every year? Do they simply not care about new or returning players (some of which are solo players, which is a HORRIFIC experience).

Playing a support in this low level games is one of the worst experiences ever. You essentially can do nothing when your team starts trolling/feeding/afking ect and this is only compounded by the fact that you have progressively made the game worse and worse and worse over the years, empathising damage and muscle memory over defense and strategy. People just feed like crazy now because one mistake... dead. Its a completely unforgiving game and very toxic to play which is why Riot has a problem with increased toxicity.

By automated banning all the players in ranked, you basically push them to the bottom, creating an underclass that has to deal with this so the very top "League aristocracy" do not have to. Its disgusting that you would push these people down to the bottom to make games unpleasant for new players (which you claim to want).