3 Refunds per season, up vote if you want 3 refunds per season.

Jungled·Sep 17, 2015·1,716 votes·59,459 views

Original: http://boards.na.leagueoflegends.com/en/c/gameplay-balance/YEa8tMs0-3-refunds-per-season-upvote-if-you-want-3-refunds-per-season

EDIT: Everyone seems to be in agreement at least 1 refund should be offered per season. 1 refund that does not roll over into the next season if you do not use it.

Just do it! Let's make this dream a reality. You want 3 refunds per season. I want 3 refunds per season. They want 3 refunds per season. Everybody wants 3 refunds per season. Just do it!

Upvote if you want 3 refunds per season. Upvote the original thread. Upvote the second thread. Let's get 3 refunds per season!

114 Comments

Dryad SorakaSep 17, 201511 votes

I don't think that's a good idea

JungledSep 17, 201538 votes

Reasons? What if it were 1 refund per season?

NahuiSep 17, 20158 votes

[{quoted}](name=DW Aatrox,realm=OCE,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=00020000,timestamp=2015-09-17T12:13:13.151+0000)

Reasons? What if it were 1 refund per season?

Because it's a free to play game and this is how they make money. They'd lose so much. Plus people would be manipulative and refund a 750 skin to buy a half price 1350 skin and the such.

JungledSep 17, 201521 votes

By that logic why have the refunds there in the first place? In addition. Would it not technically be losing money since any money put into the game can't be returned as physical cash. The only lose would be any future profit. Is Riot really that money hungry they can't handle a fraction of a loss in profits?

JbelsSep 17, 201536 votes

[{quoted}](name=Captain Rand0,realm=NA,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=000200000000,timestamp=2015-09-17T12:29:44.282+0000)

Because it's a free to play game and this is how they make money. They'd lose so much. Plus people would be manipulative and refund a 750 skin to buy a half price 1350 skin and the such.

Who cares? The money is already spent. Riot didn't get any less of your dollar because you took advantage of an opprotunity like that

MalchaSep 17, 20154 votes

[{quoted}](name=Captain Rand0,realm=NA,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=000200000000,timestamp=2015-09-17T12:29:44.282+0000)

Because it's a free to play game and this is how they make money. They'd lose so much. Plus people would be manipulative and refund a 750 skin to buy a half price 1350 skin and the such.

But they're not really losing money. They already have the money from your RP purchase. This is just giving you a chance to move that money somewhere you'll use it. They don't refund you money, just the imaginary currency back to your account, whether it be regretting a champion purchase and making an IP refund so you can get someone else, or a skin not turning out to look the way you hoped in game.

I had just bought mase of spades morde right before the rework and I kind wish I had a refund token to get a skin for a different champ.

NahuiSep 17, 201511 votes

{quoted}

But they're not really losing money. They already have the money from your RP purchase. This is just giving you a chance to move that money somewhere you'll use it. They don't refund you money, just the imaginary currency back to your account, whether it be regretting a champion purchase and making an IP refund so you can get someone else, or a skin not turning out to look the way you hoped in game.

I had just bought mase of spades morde right before the rework and I kind wish I had a refund token to get a skin for a different champ.

But they are losing money. You've bought a skin. No one forced you to. However, now you want that nice Vlad skin. So instead of paying more for it, you just refund one you don't use so much anymore.

So in the end, you paid money for a skin, used it, then exchange for another, especially one of higher value?(Not necessarily, just using 1350 sales as an example). By that logic, why don't all companies just let you exchange goods for other goods? Bought a TV, a year later a better one goes on a huge sale. Well I'll just send this older one back in and get this awesome one. Company isn't losing money at all, right?

It's a free to play game. Skins are aesthetic. You choose to buy them as an accessory and as a luxury. Riot is kind enough to offer 3 "I fucked up" refunds as it is. But 3 every season? Multiply that by the player base. 3+ million (I don't know the actual number) refunds a year.

Now dollar amounts. Let's just say 5 dollars a skin refunded. That's 15 million dollars a year they would refund instead of making. Sure you could make the argument "Well I won't buy the skin anyways unless I can exchange so they don't make money anyways", which is fine. They won't make money off of you exchanging either. So it's better to not make money but possibly make money in case you cave and buy it anyways rather than eliminate the option completely. Plus, most aren't like that. Most will just buy the desired skin and that's what riot is going for. Sure maybe Dark Valkyrie Diana was cool or Steel Legion Lux had cool VFX. But when lunar goddess and star guardian came out, it doesn't mean "I should get a refund so I can get the cooler one." You paid for it, you used it. If you want to use the newer one, you pay for the newer one.

Trust me. You don't want 3 refunds a season. You don't want to see the state of League of Legends when it's $15+ million dollars short a year because people feel entitled to their cosmetic money back.

SlackerboyTCSep 17, 20153 votes

[{quoted}](name=Captain Rand0,realm=NA,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=00020000000000020000,timestamp=2015-09-17T15:12:32.098+0000)

But they are losing money. You've bought a skin. No one forced you to. However, now you want that nice Vlad skin. So instead of paying more for it, you just refund one you don't use so much anymore.

So in the end, you paid money for a skin, used it, then exchange for another, especially one of higher value?(Not necessarily, just using 1350 sales as an example). By that logic, why don't all companies just let you exchange goods for other goods? Bought a TV, a year later a better one goes on a huge sale. Well I'll just send this older one back in and get this awesome one. Company isn't losing money at all, right?

It's a free to play game. Skins are aesthetic. You choose to buy them as an accessory and as a luxury. Riot is kind enough to offer 3 "I fucked up" refunds as it is. But 3 every season? Multiply that by the player base. 3+ million (I don't know the actual number) refunds a year.

Now dollar amounts. Let's just say 5 dollars a skin refunded. That's 15 million dollars a year they would refund instead of making. Sure you could make the argument "Well I won't buy the skin anyways unless I can exchange so they don't make money anyways", which is fine. They won't make money off of you exchanging either. So it's better to not make money but possibly make money in case you cave and buy it anyways rather than eliminate the option completely. Plus, most aren't like that. Most will just buy the desired skin and that's what riot is going for. Sure maybe Dark Valkyrie Diana was cool or Steel Legion Lux had cool VFX. But when lunar goddess and star guardian came out, it doesn't mean "I should get a refund so I can get the cooler one." You paid for it, you used it. If you want to use the newer one, you pay for the newer one.

Trust me. You don't want 3 refunds a season. You don't want to see the state of League of Legends when it's $15+ million dollars short a year because people feel entitled to their cosmetic money back.

You seem to be ignorant of how this refund works, so let me fill you in. You just bought 1350 (or whatever) amount of RP, you paid them the cash already, say you dont like the item you buy and you've now refunded for the SAME amount of RP riot gave you, this is not an exchange of money, its a "give me back my rp that i spent so i can put it elsewhere". If for some reason you still don't understand, I suggest you use google to answer further questions on how riot does RP refunds

NahuiSep 17, 20157 votes

{quoted}

You seem to be ignorant of how this refund works, so let me fill you in. You just bought 1350 (or whatever) amount of RP, you paid them the cash already, say you dont like the item you buy and you've now refunded for the SAME amount of RP riot gave you, this is not an exchange of money, its a "give me back my rp that i spent so i can put it elsewhere". If for some reason you still don't understand, I suggest you use google to answer further questions on how riot does RP refunds

And I'll enlighten you on a little detail as well. There is no profit to be made, no reason to give you a refund. It does cost them to give you a refund. It costs you not spending the additional 1350 for the other skin. They don't want you to refund project zed for mecha kha zix. They want you to buy mecha kha zix and have both. Technically yes. They don't credit cash in bank to give you a refund. But they don't receive the money you would spend for mecha kha.

Yet again, there is no reason riot would just give refunds. What do they gain? Customer satisfaction? Lol. The amount of players they lose to not getting refunds thrown at them every year is insignificant to the potential profits they'd lose to giving out millions of refunds. And even customer satisfaction is not a guaranteed factor when so much of the community is so volatile when it comes to the periodic balance changes so even that argument isn't completely solidified.

Do you see how the business model works now?

SlackerboyTCSep 18, 20152 votes

[{quoted}](name=Captain Rand0,realm=NA,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=0002000000000002000000000000,timestamp=2015-09-17T16:25:12.353+0000)

And I'll enlighten you on a little detail as well. There is no profit to be made, no reason to give you a refund. It does cost them to give you a refund. It costs you not spending the additional 1350 for the other skin. They don't want you to refund project zed for mecha kha zix. They want you to buy mecha kha zix and have both. Technically yes. They don't credit cash in bank to give you a refund. But they don't receive the money you would spend for mecha kha.

Yet again, there is no reason riot would just give refunds. What do they gain? Customer satisfaction? Lol. The amount of players they lose to not getting refunds thrown at them every year is insignificant to the potential profits they'd lose to giving out millions of refunds. And even customer satisfaction is not a guaranteed factor when so much of the community is so volatile when it comes to the periodic balance changes so even that argument isn't completely solidified.

Do you see how the business model works now?

I understand this but at the same time, I'd still like those refunds :)

MalchaSep 17, 20154 votes

[{quoted}](name=Captain Rand0,realm=NA,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=00020000000000020000,timestamp=2015-09-17T15:12:32.098+0000)

But they are losing money. You've bought a skin. No one forced you to. However, now you want that nice Vlad skin. So instead of paying more for it, you just refund one you don't use so much anymore.

So in the end, you paid money for a skin, used it, then exchange for another, especially one of higher value?(Not necessarily, just using 1350 sales as an example). By that logic, why don't all companies just let you exchange goods for other goods? Bought a TV, a year later a better one goes on a huge sale. Well I'll just send this older one back in and get this awesome one. Company isn't losing money at all, right?

It's a free to play game. Skins are aesthetic. You choose to buy them as an accessory and as a luxury. Riot is kind enough to offer 3 "I fucked up" refunds as it is. But 3 every season? Multiply that by the player base. 3+ million (I don't know the actual number) refunds a year.

Now dollar amounts. Let's just say 5 dollars a skin refunded. That's 15 million dollars a year they would refund instead of making. Sure you could make the argument "Well I won't buy the skin anyways unless I can exchange so they don't make money anyways", which is fine. They won't make money off of you exchanging either. So it's better to not make money but possibly make money in case you cave and buy it anyways rather than eliminate the option completely. Plus, most aren't like that. Most will just buy the desired skin and that's what riot is going for. Sure maybe Dark Valkyrie Diana was cool or Steel Legion Lux had cool VFX. But when lunar goddess and star guardian came out, it doesn't mean "I should get a refund so I can get the cooler one." You paid for it, you used it. If you want to use the newer one, you pay for the newer one.

Trust me. You don't want 3 refunds a season. You don't want to see the state of League of Legends when it's $15+ million dollars short a year because people feel entitled to their cosmetic money back.

You are working under the assumption that the only people who would refund skins are kind of people who would be willing to buy two skins. How deep do you think most people's pockets are? Refunds help people who made a mistake and can't afford to buy another skin as well. That's honestly the case the majority of the time.

Think about it, there has to be very little overlap between the people who are willing to buy any number of skins and the people who want refunds. If they have money to just buy another skin because they regret the purchase, they're nothing to go care about whether or not there are more refunds. You're also failing to account for people who regret buying champs with IP and want refunds because the champ isn't what they expected and saving up 6300 cost them a significant amount of time.

It's not going to cost them nearly as much as you think. I also don't think three refunds a season is necessary, nor did I ever say that. I do think that a single additional refund per season that rolls over makes sense though. I really fell like you put words into my mouth here.

PrfsrChaosSep 18, 201510 votes

I have put thousands of hours into this game between rp purchases. In comparison to dozens of other games that I have paid for in my lifetime I have gotten SO MUCH more value and gameplay than something that I paid the normal upfront $60.00 for.

I may be in the minority, but when I make a purchase as a donation. Similar to donating to a YouTube content creator. They provide value to me for free upfront and I decide to give back and pay for something just to show my thanks. No the game is not perfect but in terms of consistent content creation and updates for 6 years now, I couldn't ask for a better game.

Refunds should be for something that is not functioning properly and is overall not a quality product. Demanding a refund for your IPhone 6 because they came out with a 6s a year later is not justified. The same goes for wanting a refund for a skin because the champion fell out of flavor, the skin went on sale, or a new skin came out. They are quality products and you shouldn't be entitled to a refund because you saw something else new and shiny. That's why they produce new content to encourage you to buy. That's how they make a living.

Also for all the people saying "it's not real money, it's just rp being refunded." If they give you back RP that means you will not purchase more RP. That is how their business model works. You purchase the virtual currency. So giving the players that virtual currency for free whether as a refund or giveaway etc is bad for business.

YES Riot is out to make money. So is anyone else who has to work for a living. In the past year especially we have seen huge changes in content that they push out. Much of which (like free new game modes, cool videos and cinematics, or events) isn't even for sale. MOST OF THE CONTENT THEY PRODUCE IS FREE!!!! The fact that they provide refunds to your account at all is a huge gift. Why is it such a big deal if you pay for something every once in a while?

FowusSep 17, 20157 votes

how to fish for upvotes 101

ArchenzSep 17, 20156 votes

Farming upvotes this morning I see, good day sir.

snapykillSep 17, 20155 votes

3 refunds that dont roll over to keep it balanced

JungledSep 17, 20154 votes

Of course. If you don't use it you lose it. Although...I think everyone will use those 3 refunds in less than a week lol.

COLDSNOWKILLERSep 17, 20155 votes

TA HELL WITH YOUR CLAIM

OWN EVERYTHING! REFUND NOTHING!

Gangplank

JungledSep 17, 20159 votes

I have Teemo.

COLDSNOWKILLERSep 17, 201510 votes

[{quoted}](name=DW Aatrox,realm=OCE,application-id=3ErqAdtq,discussion-id=4qtXcjvi,comment-id=00040000,timestamp=2015-09-17T14:23:55.137+0000)

I have Teemo.

You made that deal with the devil on your own terms.

iBubblesSep 17, 20151 votes

I would insta refund bard.

kennenmaster11Sep 17, 20151 votes

Lol yea

QuortSep 18, 20152 votes

NOOOOOOOOOOOOOOOOOOOOOOOOOOOO! :C

Lux MagusSep 18, 20153 votes

Aw why. :( item 3070 Bard

Absolute0ChaosSep 17, 20155 votes

1 per season.

Or even better, 1 for every X amount of RP purchased.

CarnageSep 18, 20154 votes

the farm for upvotes is real

Oerba No NajaSep 18, 20155 votes

Urgot their lifes is a eternal pain

killd0zerSep 18, 20153 votes

how does it feel to know this thread will do nothing

iBubblesSep 17, 20152 votes

I would reallllly like more refunds, three per season really isnt necessary. Id be fine with even one.

Photos of GhostsSep 17, 20152 votes

I actually want one pre season. 3 is just greedy.

ZtokaSep 17, 20152 votes

I would be happy with the 3 initial then one per season being added. Would be nice to have some recourse for a bad decision. 3 a year might be too much for em but 1? Come on Riot <3

HybestSep 17, 20152 votes

This is a Good idea! Atleast 1 Refund per season would be great

AmythestAceSep 17, 20152 votes

That's a great idea! Once a year, we can refund a bunch of champs we can't play! Or skins we decided to refund due to wanting others!

iMaB3ASTSep 17, 20152 votes

I think you should just post 1 per Season. That should get some people at riot to open their eyes.

Small D LooneySep 17, 20152 votes

seems like a great idea i wasted my refunds when i was a low lvl and i regret it RITO PLS

MajesticHerrDerrSep 17, 20152 votes

This is an idea that I could easily get behind. They really need a netter system with the movement of RP from player to store, and only getting 3 refunds per account is a bit harsh, especially since some people might refund without thinking things through. I love this idea and I definitely think it should be considered to become official

SteelStallionSep 17, 20152 votes

Not gonna happen for the same reason all of these other threads popping up suggesting things aren't going to happen.

You're not going to be able to gift IP to friends.

You're not going to be able to buy skins with IP.

You're not going to be able to gift champions to friends with IP.

You're not going to be able to earn more IP in place of XP.

They're not going to get rid of the levelling system, or the money trap that is tier 1 and 2 runes.

It all boils down to the same unspoken answer you're not going to hear a Riot representative say outloud: this will infringe on their profits, so it's NEVER going to happen. I'm not saying it like it's a bad thing, but you guys need to stop posting these pipe dream threads and remember that Riot is here to make money.

Arcus DiabolusSep 18, 20152 votes

You'd be lucky if you got a purchase out of me a season.

Riot would be getting no more money from me or anyone else, and that is bad business.

TritanSep 18, 20152 votes

i agree, but do you really have to ask for upvotes in the title?

Digital DruglordSep 19, 20151 votes

Can someone explain me why I can't refund a certain chroma pack? I still have 3 refunds. Is it because I bought it 2 months ago?

KekkerSep 21, 20151 votes

Yes, you only have one month the time to refund a purchased item.

DEANDREkiller12Dec 1, 20151 votes

we should get 3 refunds per seasons

TheFireFlightDec 23, 20151 votes

It says this video is restricted for my viewing. Amumu

Moxu KrazeJan 17, 20161 votes

I don't think refunds should be based on per seasons, so NO, I don't think promoting 3 refunds per season is good for the players nor for Riot. I think refunds should be provided on a case by case system, if you purchased something that you have a legit reason to refund, you believe the item is not as it is described in the store, or if it is broken...like thunderlord, then you should be able to ask for a refund.

Bu22LightyearJan 24, 20161 votes

3 refunds would be awesome

AvatarRoku22Mar 19, 20161 votes

Why is this still not a thing yet? Come on Rito get on it. Chop, chop!

Ryu AkitoNov 6, 20161 votes

I would agree to have 3 refund each season if it IP only. You may bought suck champion so you want to refund, that make sense.( If you bought your champion with RP. What's wrong with you? You bought a ugly skin and want some refund, too bad wait for new flash art or just look up skin spotlight before actually do it. Be smart. Don't be toxic Riven .

FantasySniperNov 6, 20161 votes

1.3k?

http://zulb.net/files/woah128624170833122164.jpg

ducobu123Nov 16, 20161 votes

Hum.. what you mean by refunds on this game ?

NissaAnimistMay 27, 20171 votes

I don't know if any of you fine people will read this but this is how I think it could work.

1.) 1 - 2 refunds per season, no roll over. So you can't just save them so that way no matter what people can't power refund.

2.) This is what I've noticed with the recent purchase history. Its like you match history you can only view so many. So if you own that one skin you bought 4 months ago and kept buying things. To bad you missed your chance and have to refund something else.

3.) When refunding something you give a quick reason why you did. If you just needed just enough points for the next champ and you bought a 750 skin. Go for it you can always buy it again when you have the money.

I mean its not that hard to think of some simple rules for this, and who ever said that the people who are refunding are poor and just wanna scam some points for something else by refunding. Maybe they aren't getting payed till next Friday, but they really wanna see this skin that just came out or they wanna play the newest champion. Well they refund by said skin/champion and when they get the money they re-buy the refunded item. I mean yeah you COULD wait for it if you're that kind of person, but some of us aren't like that :P

I dunno I've always regretted using all my refunds without knowing you couldn't get more. I guess that's just my fault though.