These are all really important questions for the support role. I'm no Rioter, but here's my opinion on this:
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Balancing champions for support and solo lanes. It went wrong with Lulu, so what have you learned from that?
I think the
and pre-rework
issues are more of a symptom than the actual problem: the core issue with Lulu, along with a lot of older supports, is that she wasn't designed with healthy mechanics in the first place. A lot of older support design was pretty short-sighted in that supports were only designed around helping their allies, and not specifically around interacting one-on-one with their opponents in a healthy way. Even Lulu, who was designed to potentially play as a solo laner, was still designed mainly with duo laning in mind.
While a lot of supports have now transitioned pretty well (Soraka's in a great spot following her rework,
's constant tweaks made her a lot more balanceable overall,
is still extremely strong, despite her nerfs, and has much more interesting gameplay to her auras,
's been discreetly awesome the whole time), there are still champions that are going to need more than just balance changes. Lulu probably needs just a small change to her E to be healthy (it's the source of her problematic laning patterns), but
on the other hand needs much deeper changes, since a lot of his core features are also major design flaws. Ideally, this means Lulu will end up being a great solo laner as well as an amazing support, since most of her solo lane gameplay is actually pretty good.
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Utility scaling. Are these ratio's still in a good place? I doubt the values from the start of season 3 are still the ideal values today. Is utility scaling working as intended?
I think Riot's been really conservative with utility ratios, and I think they could afford to make some supports scale better with AP. Right now, we're in a situation where most caster supports do well with a bit of AP, but going full AP is still not as good as it could be (Sona's a big exception, as her AP scalings are amazing). Soraka, for example, does fine with a support build and a bit of AP, but past a certain point scales really poorly with the stat. Bard is a bit like Thresh in that he scales mostly through his own mechanics (his chimes) and not through items, and supports like
and
are designed in such a way that they can't really scale in their core contributions at all. I don't think we're yet in a situation where supports can hope to go full AP and massively scale in their utility, but ideally any caster support going full AP should feel powerful yet always able to be outplayed, just as any mage should be expected to deal massive burst but still be able to be dealt with. If a support isn't meant to scale with AP (Alistar is one example), then they should be able to scale well with other stats besides cooldown reduction.
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Power level. How strong is a support supposed to be relative to other roles? I feel like the support role became weaker over the past year. There were way more nerfs than buffs.
I think there have been a lot of nerfs to supports who were just too good overall, namely Sona and Janna. Overall, though, I think supports as a class haven't decreased in power, though I'd like the role to be expanded a lot more. Right now, supports are constrained to a tiny gold flow, which not only means they can't reasonably afford to build anything other than support items, but also means that support items themselves mostly end up being really slot inefficient due to being constrained by their cheapness. It would be nice if supports had the same amount of gold as everyone else, and weren't constrained to just helping the marksman during the laning phase (Bard could be a step towards more position-versatile supports), but I think there are a lot of laning and class dynamics that need to be adjusted in order for that to be possible (2v1 lanes need to be enjoyable and fair for everyone involved, basically).