Add a vote to report feature
There are too many reports and categories of reports. So often games end with 10 people all reporting each other for all different things. This system results in automated complex matrix's that wade through thousands of reports to determine the truth from the nonsense.
**The result is that the only effective corrective action is against verbally abusive players. ** Those who troll games through feeding, throwing, not helping in teamfights, etc. are often unpunished.
A better system would be that at the end of game screen, a player can start a vote to report someone, and it only goes through if i gets a majority vote (Obviously players that queued together are unable to participate in each others voting). This way, if someone just wants to false report, it never passes and doesn't matter.
We could then escalate actual reports quicker and easier. If an entire team thought you were a detriment by refusing to join fights, we could immediately see that, and issue warnings or punishments accordingly.
Honestly though, we are getting harsher and harsher with penalties and reports but it still only effectively addresses verbal abuse and doesn't catch actual trolls.