Riot, please acknowledge that your client is hot garbage

Juice··147 votes·23,854 views

I won't call for firing of whoever created this garbage client, but please acknowledge that it's an utter embarrassment for a multibillion dollar company such as yours.

It is crazy that it took me whole month in summer to just INSTALL this game after having it uninstalled since march.

The patcher, or launcher or installer or whatever you wanna call it kept giving me all kinds of different errors.

Now, after all of that in the past month I've been getting bug splats, critical errors almost every single DAY.

Yeah, yeah , I'm sure it has something to do with my PC but I didn't change ANYTHING, no hardware and everything is up to date.

I had no prior issues until they started happening 1 month ago.

Hextech "repair" tool is a glorified reinstaller that does NEXT to nothing, and now I did the clean uninstall and tried installing the stupid game again and guess what? I AM GETTING THE SAME ERRORS I WAS GETTING IN SUMMER.

"Patching failed and we're not sure why, please restart the client to restart patching"

I restart client and boom same error again, and again and again.

Why is this stupid patcher so buggy and glitchy, why?

I can't even install the god damn game ! WTF?!

86 Comments

DODGEORLOSE57 votes

Remember the old client? The one that didn't have a million bugs. I miss it.

Juice36 votes

Old client wasn't without it's problems, but, at least for me it worked way better than this new one.

And also I feel like it had a lot more soul, aesthetically.

Xonra4 votes

The new client is like my old truck; sure it wasn't pretty, sure it was out dated and had some issues, but it was a trooper and did the job we needed it to do.

The new client doesn't crap we don't need or want for the sake of "shiny" and therefore can't do what we need half the time with random lagging, deciding to dodge people because they can't click on champs in champ select randomly, refusing to safe runes arbitrarily, and the list goes on.

Z3Sleeper5 votes

Edit your post, edit it a lot. Enough to where we can make sense of it at least. Thank you.

MrSteelinKeepit1 votes

I can make sense of the post. I don't know how you're having problems. It's not that hard to make sense of it my guy. Unless you're just a little slow.

Z3Sleeper1 votes

This was 7 months ago, it's been edited.

You okay my guy?

MrSteelinKeepit1 votes

{quoted}

This was 7 months ago, it's been edited.

You okay my guy

I'm just fine. I couldn't tell if the post had been edited or not due to the fact there is no indicator that states if it had been or not. Thanks for the concern though guy.

Grace2 votes

{quoted}

Old client wasn't without it's problems, but, at least for me it worked way better than this new one.

And also I feel like it had a lot more soul, aesthetically.

I made a forum post about a months ago on this exact topic, I miss the old client so much :( Seems most people prefer it to the new client in the poll I made.

https://boards.na.leagueoflegends.com/en/c/general-discussion/5v42yE9X-the-classic-profiles-have-always-been-much-more-visually-appealing-while-retaining-space-efficiency

WoodenCreature13 votes

{quoted}

Remember the old client? The one that didn't have a million bugs. I miss it.

The only reason they got rid of the old client was because with the new client they would've been able to "add new stuff and fix bugs way faster than we could with the old client" But so far clubs are neglected we lost chat rooms too, countless client patcher bugs etc. Lazy ass smol indie company.

Strawberrycocoa3 votes

God, I miss the chat rooms.

Xonra2 votes

Or needless shiny crap. Or random animations that would lag the client. OR random lag on just about anything you do from coming out of a game just to click on honors, to trying to navigate around the horrible tabs.

Just the Lip3 votes

{quoted}

Remember the old client? The one that didn't have a million bugs. I miss it.

You mean the one that worked properly because it did its job and didnt need to be flashy and laggy?

yeah, that was nice.

PaladinNO3 votes

I remember that while the old client indeed had its faults, the vast majority of those were predictable and had workarounds.

To remind ourselves what it looked like: https://1drv.ms/u/s!AuFMZD__7mN2gVYXOGVx4DsebjAH https://1drv.ms/u/s!AuFMZD__7mN2gxZzbDc2kFvFFevC

New client:

An unknown error has occured.

Aynath Crescent2 votes

{quoted}

I remember that while the old client indeed had its faults, the vast majority of those were predictable and had workarounds.

To remind ourselves what it looked like: https://1drv.ms/u/s!AuFMZD__7mN2gVYXOGVx4DsebjAH https://1drv.ms/u/s!AuFMZD__7mN2gxZzbDc2kFvFFevC

New client:

It was also cool to spectate high elo matches (you still can but there you can see the team comps)

FNC 6ixGOD3 votes

I miss watching random high elo games. Now you have to go to op.gg or something and do it all yourself.

Calcîfer4 votes

{quoted}

Remember the old client? The one that didn't have a million bugs. I miss it.

Remember when we got IP after every game and didnt have to grind for a month for a mid tier champion?

Pepperidge Farms remembers.

K0RBQ2 votes

{quoted}

Remember when we got IP after every game and didnt have to grind for a month for a mid tier champion?

Pepperidge Farms remembers.

This...... This

Who Fed Ru4 votes

this was never the case thought?

you always had to grind like shit, and old runes sucked up SO much ip that you could have spent on champions. especially for new players this is way better.

3TWarrior2 votes

well, it depended upon how often you played. in the old game, when you could play for the entire night without wanting to punch your screen, it would take about a week to get a 6300 champion

considering most people play about 25% as much as they used to, that does come to a month for a single high-priced champ

Paravozikchoocho23 votes

Same keep fucking getting these errors/bugsplats EVERY patch in multiple quantities. And I never missed a patch. Plus firewall keeps popping up every new patch.

Juice2 votes

Yeah, every little patch firewall pops up.

I just played a practice tool custom 1 hour ago and the game froze while the screen was shaking, so I alt + F4 and stupidly try to play another game ...

Instant-crash as soon as I left champion select leading me to some critical error message, and prompting me to create a dump file

Turns out my entire client got corrupted by that 1st error, and so I have to reinstall the entire game but yeah ... Stupid patcher just won't let me install the game without errors.

It's crazy that some indie mmorpgs have better launchers than this

Guzergus2 votes

Yeah, every little patch firewall pops up.

It's related to how riot organised the client versions. Each version is a new application and therefore needs new permissions. For example, if you lower client's sound in Win settings, which I always do, you will have to repeat it after each update.

DaMangaka1 votes

{quoted}

Same keep fucking getting these errors/bugsplats EVERY patch in multiple quantities. And I never missed a patch. Plus firewall keeps popping up every new patch.

What kind of firewall do you run, because I have ESET and it's gotten to a point where I have to disable it because it won't let me into the game.
The launcher boots up and it's fine (and ESET prompts to add the new patch on the whitelist to allow a connection), but when I get into the actual game it actually doesn't let me in. And there isn't a prompting from ESET to add it to my whitelist so I really don't know what part of the program to whitelist.
Client and UX are whitelisted, so why can't I play the game without turning off my firewall? I didn't use to have this issue before : |

-sigh-

Paravozikchoocho1 votes

tbh never cared to know what is my firewall. Windows I guess ? idk It is maybe because client and game itself are 2 different(?) applications. Putting client to whitelist doesn't put game into it.

WoodenCreature14 votes

After every patch i gotta force repatch and re-restart the goddamn client 10-50 times and when it starts patching it seems like it's mining bitcoins my pc is worth like 1000$+ can run newest games on highest quality but when the lol client patches my pc can't even respond to me moving my mouse ROFL. It seems that riot resources go to the skins department trying to overshadow other issues by pouring more and more fancy skins which is disgusting. I actually believe that the client is being worked on by only 1 or 2 people. And why did they get rid of the old client to make a new client that is in no way better than the old one. What will cost em to fix this client hire 5-10 programists and all complains will end. On a daily basis there are people living because Riot Games cannot fix simple issues for months. It took em 8 years to realise that ranked system stinks.

After every patch i'm fucking praying for the client to fucking work.

WoΘxer5 votes

{quoted}

After every patch i gotta force repatch and re-restart the goddamn client 10-50 times and when it starts patching it seems like it's mining bitcoins my pc is worth like 1000$+ can run newest games on highest quality but when the lol client patches my pc can't even respond to me moving my mouse ROFL. It seems that riot resources go to the skins department trying to overshadow other issues by pouring more and more fancy skins which is disgusting. I actually believe that the client is being worked on by only 1 or 2 people. And why did they get rid of the old client to make a new client that is in no way better than the old one. What will cost em to fix this client hire 5-10 programists and all complains will end. On a daily basis there are people living because Riot Games cannot fix simple issues for months. It took em 8 years to realise that ranked system stinks.

After every patch i'm fucking praying for the client to fucking work.

Who knows maybe we are mining bitcoins when we launching the client. [poppy-wink]

WoodenCreature4 votes

{quoted}

Who knows maybe we are mining bitcoins when we launching the client. [poppy-wink]

Well then i demand a paycheck for my first ever job!

Tr4shB4NSYST3M11 votes

What a day to post this too, hahahahaha MASS DC's as league's client just shat the bed for a LOT of ppl lmfao

space newt7 votes

I've never had any problems with this client, until the past two weeks. After that last patch, I get BSOD??????!!!!

PowerSlave9937 votes

Old client was much better and free from lags/bugs. The only problem it had, was high memory usage. Like 800- 1 gb of memory usage.

NepgearDesu1 votes

Yeah, that pretty much disappeared with this brand-new, shiny, modernistically beautiful and refined client we have now.

https://i.imgur.com/1lEizXK.png

754 MB memory use.

https://i.imgur.com/31IrRws.png

738 MB memory use, plus 15~20% processor use (four cores, relatively powerful).

An enormous 6 - 25% improvement in memory used as compared to what you remember. It is well worth the bugs, disconnections, seemingly random lag spikes, delay in changing tabs etc. Or is it not?

PowerSlave9931 votes

On my new computer, new client used to have 300-400 mb usage with low-spec mode (because i hate those animations). But i haven't opened league for months, so i have no idea what's the situation now.

All in, you have to have strong computer (and it even lags there) otherwise you suck dick with this shit. Even Dota 2 has better client...

Beatrice falls6 votes

Bring back old client, it wasn't laggy, didn't have useless animations (looking at you fucking hextech crafting), never had bugs and had a damn public chat.

Janakin6 votes

The client is way performance heavier than the game itself xD.

The Goodest Boy5 votes

ohhhh boy this needed to be said. I don't think anyone would disagree with you, but it seems like Riot themselves don't give two shits (or haven't given any indication that they do)

It's an absolute shit pile. pages and tabs take seconds to load, there are animations for some things but not others, sometimes things don't show up or show up broken, it crashes constantly, sometimes I have to go through 10+ error messages and restarts in a row JUST TO PATCH, there are so many little tabs and hidden buttons half the time it feels like trying to solve a rubiks cube just to change my runes, it's legitimately the laggiest, least responsive client I've ever used, AND THERE'S STILL NO LOGOUT FEATURE. I HAVE TO QUIT THE WHOLE THING AND WAIT 5 MINUTES FOR IT TO BOOT AGAIN

I could go on and on but I don't think riot is listening to any of it

Leto GT5 votes

My client is buggy af and super slow. Its annoying.

Mr Bob Boberson4 votes

Man it's time for a good old game of League of Legends Opens client, gets in lobby, makes runes, runes don't save Everyone at 100%, doesn't load me in Client then slows down my PC Client then crashes and and makes my entire PC crash

Perfect

I know my PC isn't the best but it's decent and I hardly ever have trouble running anything on it, and it can definitely handle league I'm convinced it's just the client that causes all these problems, as it only ever happens (on occasion not always) when I have the league client open

Mighty Queen4 votes

I couldn't even tell you how many times this client has crashed as I was loading into a ranked game and then refuse to let me reconnect to game... Currently on Leaver Buster because of it.

Mighty Mortein3 votes

I think they need to focus on the client next season more than anything. It eats up way too many resources, it's buggier than fucking Mordekaiser and it just runs terribly even on the "low spec mode". They need to stop fucking around and put more resources into fixing the only way we can access their game.

SalmonSaulon3 votes

I think the new client definilt looks good as far as design and the artistic point of view, it's not that bad estetically. The point is, nobody asked for it since the old client was fine, it's full of unnecessary animations that lag the game out and the clients from other companies usually aren't flashy at all, they are just you window to open the game. The game itself needs to look good, not the client. In any case I'm happy to say that I'm kind of forced to buy a super-laptop, so I hope the many bugs and problems with the new client won't come back to bite me in the butt.

SangreDeNoche1 votes

{quoted}

I think the new client definilt looks good as far as design and the artistic point of view, it's not that bad estetically. The point is, nobody asked for it since the old client was fine, it's full of unnecessary animations that lag the game out and the clients from other companies usually aren't flashy at all, they are just you window to open the game. The game itself needs to look good, not the client. In any case I'm happy to say that I'm kind of forced to buy a super-laptop, so I hope the many bugs and problems with the new client won't come back to bite me in the butt.

You're in for disappointment then. As others above and in previous discussions of this type have mentioned, the client is just as bad with more specs. It scales in badness...

Gravesinger3 votes

Wow. Reading this thread is insane to me. The only problem I've ever experienced with the new client is that on occasion, Hextech Crafting will go black screen when I navigate to it (one in every dozen or so times). A bit irritating, to be sure, but at least it doesn't look like it was yanked directly out of the mid-2000s anymore.

For those curious if some factor in my hardware makes a difference, here's my spec listing for the important stuff: Intel i7-4790k @ 4.4GHz Corsair Dominator Platinum DDR3 16GB @ 2400 MHz MSI Radeon R9 390X 8GB Samsung 860 EVO 1TB SSD

Most of this stuff is nearing 5 years of age, so it's not like I'm running the newest, best and brightest the world has to offer at this point, so maybe I'm just lucky that the client doesn't spaz out on me on the regular.

3TWarrior2 votes

well, even if your setup is out of date, that rig is still worth a large amount, an amount most people do not have...

though the client itself seems to have issues regardless of setup. Seriously, that's crazy...it could probably run any game on at least high settings for even the next five years...

4.4 ghz sounds overclocked, but only the most stupidly demanding of games even get close to that

Gravesinger1 votes

I realize it's an expensive rig. Trust me, I paid for it. What I should have mentioned is that the client also runs just fine for me on my Acer laptop- not sure of the exact model, but I can tell you it cost about $550, has 8GB of RAM, a mediocre processor and GPU- not exactly a tank, especially in comparison to my desktop.

Leetri3 votes

The problem is that it varies wildly between players so you can't just hammer a fix out in a day. There's people with legit toaster PCs who have 0 bugs and no lag at all and people with beast PCs that lag like crazy. The only bug I've ever gotten with the new client is that the hextech loot page sometimes is black on the first try, but that's fixed by going back and forth to the store page. The old client barely worked for me, 99% of the time I couldn't join the post-game lobby.

Strawberrycocoa2 votes

Oh come on now, it's not fair of you to ask Riot to stop pushing eSports and Big Plays just to do something as ludicrous as ensuring basic functions work as intended.

JohnnyNeverSins2 votes

I only encounter bugs,piece of shit client tbh,no other games takes 2 minutes with now cinematics whatsoever to load expect LOL...

zaxscat1 votes

I miss the old client, the new one takes so long to load evey patch need to be restarted some times pages just don't load. if a patch fails to load two times for me I will use the old launcher, and it fixes it. Takes a lot of time though.

sphinxthelion71 votes

I rarely have problems. I thinks its you OS or hardware.

Boax TFT1 votes

2020 and the client is WORSE THAN EVER BEFORE! never change RITO... never change.

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