if we're just going to be negative at every Rioter that comments and tries to give insight then what exactly do we expect?
Except not every single single Riot posts are downvoted. In fact, I'd say the MAJORITY of the times they're upvoted on the basis that they're Rioters. Often time Rioters are subjected to mass downvotes are when they are directly related to something that ticks a lot of people off...or are the closest person people can gain access to that ticks a lot of people off.
Think the time they went and ruined Katarina's Christmas skin over a SJW-complaint. The subsequent thread that advertised the skin on sale received like 1k downvotes out of protest (the bandaid fix only made things worse)
And don't think people have went on to post walls after walls of reasoning for why they dislike the change, they did. But the downvote system is also another tool at their disposal to voice it too, since Riot clearly doesn't read each and every single hundreds of feedbacks.
voice concerns, and ask politely for updates, timelines or anything else in a reasonable controlled manner
We have...for the past few months. Very politely, with a helping of passion as expected from a fan of a work. As far as Cassiopeia in a vacuum goes, several months. Of course as you've probably noticed, people's patience kinda wore thin after multiple promises to fix her, disappear for months, only to return to break it to people that she's going to be left as she is. A bit of agitation is normal.
went on a huge aggressively negative, hate filled rant against someone?
What you read as hate-filled, others see as point of emphasis with a helping of disappointment.
bold, CAPS, !exclamation marks!, and ?question marks? are the most powerful forms of emphasis in text-based speech. Depending on their usage, can seem hateful to some, but to others, express shock, disappointment, or simply to EMPHASIZE CERTAIN POINTS!!!