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Have the Moderators and/or Riot ever considered introducing an "Intermediator" position?

HalcyonDweller··2 votes·495 views

I would think that it would benefit Riot a great deal to have a select few volunteers who could help to identify the best of the best in terms of gameplay or balance discussions in order to draw attention to well-written posts on issues of importance to the community.

I understand that Wuks (Bless them) already stared doing something similar by reviving the Weekly Community Roundup, and this is awesome! But I am wondering how much Rioter attention this gets...? It might help to improve player perception about Riot's involvement with the community if something along these lines is implemented.

Also players with justice boners (like myself) who may be ill-suited to act as moderators might still be useful in such a role without moderator powers.

Thoughts?

7 Comments

PhDs Nuts2 votes

Mediator? Intermediary? Middle man?

HalcyonDweller1 votes

All these are good name suggestions, thanks!

[slayer-pantheon-thumbs]

I'm not really worried about what the end title is, just interested in the possible boons this role could create for Riot and the community as a whole.

EDIT: OOOOOH I misspelled it. It should be "Intermediator," thanks! I've fixed it now.

Lord Desert2 votes

I think that something like "Icons", like the Lock one, could help to get discussions and technical/advanced post the audience that deserve/need, or maybe they could get a special rank or a special sorting like the "recent, "hot" etc.

ModWuks1 votes

Heyo! Thanks for the super kind words :3

Anyway, regarding your discussion, can you elaborate on:

But I am wondering how much Rioter attention this gets...? It might help to improve player perception about Riot's involvement with the community if something along these lines is implemented.

Additionally, with the role you're envisioning, how would they draw attention to well-written posts and what other responsibilities do you imagine they'd be tasked with?

HalcyonDweller1 votes

I'm just glad you do what you do! I think the boards are a better place with your influence :)

Sure I can definitely elaborate!

On Player perception:

As a player and a frequent participant on the boards, I don't feel like Rioters see the best posts in gameplay. And there's never indication that Rioters are aware of the concerns raised in those posts unless they get mentioned in Meddler's gameplay thoughts.

I've seen some really good discussions, where players debate and analyze a problem (such as queue health, toxicity, player fun vs enemy frustration with certain mechanics, or cool concepts and ideas for reworks, ability designs, or new mechanics). The thing is we rarely (if ever) see a Rioter response on these sorts of discussions. And sometimes these discussions or ideas get buried in downvotes simply because they are unpopular or because the first few people to vote were biased and didn't want the changes proposed in said discussions.

What might be the problem:

The boards are often a place of controversy, and with that comes the usual batch of posts that raise an issue but do nothing to solve it (and sometimes are even downright toxic towards Riot). Given that environment, it's no wonder that Rioters never respond to discussions in gameplay. The sheer toxicity they could face from overzealous players would be overwhelming.

In addition to that, Rioters are very careful about what they say directly to the community for fear of the community taking it out of context and running with it, thus accidentally creating false hype trains and dashing hopes and dreams. Since they don't want that, they stick to radio silence for the most part (except for Meddler's Gameplay Thoughts posts).

This makes me sad though, as a player I want to feel like Rioters can discuss things with us. When they can't or won't I'm left wondering if our concerns or ideas even matter - and with some of the more serious issues, if Rioters are even aware of them or care about them. I don't think it's just me, I've seen lots of people who comment on things saying stuff like, "Who cares Riot never sees this sht anyway," sometimes even as an excuse to not put more effort into the content that they create.

What I'm envisioning is this:

A group of volunteers would flag (or link) certain posts and comments that contain valuable (subjective I know, maybe just well reasoned and worded concerns?) analyses and concerns. Rioters could then view a list of the identified posts and comments for a 'cliffnotes' of the comunity's most reasonable concerns. This would help Rioters sift through the content of the boards for the most useful information. Maybe such concerns could even be addressed in a post similar to how Meddler does his Gameplay Thoughts posts.

Possible benefits:

  • Faster awareness brought to balance issues (particularly the kinds that cause high player frustration).
  • Rioters could more easily find interesting and well reasoned content on the boards
  • The boards community might feel less ignored, and they might be driven to produce more high quality content
ModThe Djinn1 votes

{quoted}

I would think that it would benefit Riot a great deal to have a select few volunteers who could help to identify the best of the best in terms of gameplay or balance discussions in order to draw attention to well-written posts on issues of importance to the community.

I understand that Wuks (Bless them) already stared doing something similar by reviving the Weekly Community Roundup, and this is awesome! But I am wondering how much Rioter attention this gets...? It might help to improve player perception about Riot's involvement with the community if something along these lines is implemented.

Also players with justice boners (like myself) who may be ill-suited to act as moderators might still be useful in such a role without moderator powers.

Thoughts?

I believe the plan with the expanded Warden role is basically what you're suggesting here. In addition to moderation efforts I imagine they'll be keeping an eye out for promising threads and passing them along to Wuks. It seems a bit odd to have a role that ONLY does that though.

HalcyonDweller1 votes

Ah I see what you mean, okay then! Here's hoping my application gets accepted for the Wardens then!

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