How to process a Boards Bug report!

MXXIV·2/9/2015, 1:34:56 PM·3 votes·1,725 views

I've noticed that even though users write many nice bug reports, the boards development team has some problems processing them properly. There is a How to Report a Boards Bug! sticky thread so I was thinking that maybe we also need a How to process a Boards Bug report! thread so that both sides get the help they need.

Processing bug reports is very important to prevent user frustration ("fuk u rito" threads and "rito only carez for cash" which sounds sometimes quite valid, though I hope it's not true). So I created this flow chart for whoever is supposed to pick up bugs from the forums and pass them to the development team through bug tracker you are hopefully using.

flow chart

I hope this will make the things more clear for both sides.

2 Comments

Deep Terror Nami2/9/2015, 1:53:02 PM1 votes

The only time you should honestly expect a reply is when you use a support ticket.