Would have rather not gotten in answer. (Riot Support)
I emailed Riot Support, on the appropriate medium, "Champion Updates Request".
My question was short and sweet. is there any plans for updating Talon, since he hasnt been mentioned since 4.17 over a year and a half ago.
I waited a few days, and got an email back, Instead of a simple yes or no, I receive three generic paragraphs that have nothing to do with what im talking about.
summary of question:
Is something in the works for Talon?
summary of answer:
> Strategies are always changing, and balance is hard to maintain between champions! > > Its important we dont make rash balance decisions, If a champ is too strong, the problem lies elsewhere. > > Thanks for playing LEague of legends. > > Fuck you and your question, Sincerely Mebuchan, Player Support Specialist
Honestly Riot, if i never received an email, it wouldve been better, because that shows just how much you are willing to talk to your customer If you're going to take time to read an email, i'd rather it take a month to get back to me, as long as its a humanistic response that addresses my questions. IF it was a "No, talons fine." Ok. or a "Yes, talons got something headed his way" Ok. But a three paragraph copy and paste response from the other 1000 emails you answered today, is not acceptable for "customer service".
Sincerely Tripodfay.
disclaimer no disrespect intended, I understand the company is extremely busy, and probably recieves a million of these messages a day. Im just let down you'd take the easy way out and send me some generic BS thats not related. I also expect alot of hate from this thread, but companies are going to keep treating people like this if we arent loud about it.
11/28/15 UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I recieved a new email, from a different person who basically told me,
Summary
Sorry for the generic response, We dont know if talon has anything specifically to improve his kit, AD assassins are in a weak place as a whole. Thanks for going to the forums, we are working on our customer service, and hope to show our improvement over the next few months!
Thank you Riot. Thats all i wanted, I dont care about what's specifically happening, just wanted an answer regarding my question, rather than a copy pasted chain mail essentially. And if you couldnt provide me the information, i completely understand if i got an email saying "we cant tell you." I just would rather receive a relevant answer of ANY kind.
