What is Riots intentions with trolls and inters?

So a while ago i was penalized for, and I quote from the riot support member, "Text that could have caused argumentative behaviour". My top lane that game asked for advice, because he was getting camped and our jungle really wasn't doing anything productive.

So if I can be penalized for using text that could have potentially have caused an argument. Why do I feel the amount of troll and people who are actually intentionally feeding and not just playing bad, keeps increasing. 2 solo/duo queue ranked games, so 20 players, 13 of those players used behaviour that what is "considered"behaviour that gets penalized. 3-4 of those players used chat log, which keep in mind there is a mute feature, while the other players got upset and just started inting, or just hovering around doing nothing. I think it is pretty clear that the current system does not work, and it hasn't worked as good as other games penalty system for a long time. I understand they don't want to divide the community into behaved and toxic categories, but they don't have to do that. There is a honor system, use that to encourage players to want to play a game. Example, when you loose your honor level it's looked for ever how long, perhaps if its locked you shouldn't be able to play ranked queues. It isn't something that is going to fix the issues with in game choices a player makes, but perhaps it could be a decent start.

This game, at least in my region, feels so negative compared to Dota, OW and CSGO (main games I have played in recent years). I feel as those games have actually tried to address and fix these issues. Riot how ever, I have intended and I have trolled, I have never once received a penalty for that, however for the few games that I have been chat banned. has been over single game chat logs. Since the old runes went by by, and the increase of snowballing etc, I feel this has greatly accelerated 'tilt', and before people wanna flame me for saying that, I actually do like most of the changes, and as much as I miss the old runes and masteries, the game also felt refreshing when the change happened.