Can The Report System Like.... Work?

BrightWîngs·Jun 16, 2018·3 votes·2,410 views

Had a sell all of his items for and he ran down lanes Wasn't Banned
Had a on the enemy team intentionally feed my lane Wasn't Banned
Had a spamming the N word in chat and I can careless what you say doesnt bother me I wanted him to be banned for acting like a child but guess what He Wasn't Banned
Several AFKs and yet to get an instant feedback report

I cant remember the last time I got one. These arn't just people who fed there lane and were actually still trying these were people being toxic and trolling and they have not been punished so here's what I want

people to be punished for legitimate intentionally feeding, AFK, and just being toxic
even if they are just given a warning I want to know, I want to know that the system is working and it was their first offense
I want to know what they were banned for that way we know that the system isnt just ignoring any types of toxicity

9 Comments

AJStarhikerJun 16, 20183 votes

Gameplay trolling does get banned, but it takes longer to prove than chat offenses. Riot has to see a pattern before they can accurately filter trolls from low skill and bad games. The issue gets further complicated by players who report trolling/intentional feeding when it's not actually happening.
The system takes time. It's not an instant punish as soon as you reports. Maybe your report pushed him to the edge, or he jumped into another game before your report registered and someone else got the notification.
So-called "zero tolerance" words and phrases are better described as "minimal tolerance". It takes fewer instances to hit the punish threshold, but it's still not necessarily a 1 game/1 ban scenario. It does, however, bypass both chat restriction levels straight to a 2-week.
It's well-known at the point that feedback on reports made is notoriasly sparse. Personally, I'd like to see the feedback system includes reports filed in the past 5-15 games. To me, that would seem a good compromise between increasing clarity the system is working without overwhelming players' notifications area.
Leaves and AFK's are handled under the LeaverBuster system and therefore, you will never receive a feedback notice on those reports.

BrightWîngsJun 16, 20181 votes

{quoted}

Gameplay trolling does get banned, but it takes longer to prove than chat offenses. Riot has to see a pattern before they can accurately filter trolls from low skill and bad games. The issue gets further complicated by players who report trolling/intentional feeding when it's not actually happening.

The system takes time. It's not an instant punish as soon as you reports. Maybe your report pushed him to the edge, or he jumped into another game before your report registered and someone else got the notification.

So-called "zero tolerance" words and phrases are better described as "minimal tolerance". It takes fewer instances to hit the punish threshold, but it's still not necessarily a 1 game/1 ban scenario. It does, however, bypass both chat restriction levels straight to a 2-week.

It's well-known at the point that feedback on reports made is notoriasly sparse. Personally, I'd like to see the feedback system includes reports filed in the past 5-15 games. To me, that would seem a good compromise between increasing clarity the system is working without overwhelming players' notifications area.

Leaves and AFK's are handled under the LeaverBuster system and therefore, you will never receive a feedback notice on those reports.

Everyone is pissed this system does not work people get away without punishment and lack of knowing if the system is working at all I don't care what it's doing right now it needs to be better and riot needs to make it better there's no grey area it needs to be better

KarunamonJun 17, 20181 votes

Re 2: Buying 6 tears and running it up mid really shouldn't take any particular kind of confirmation that can't be automated the first time. It's trolling, pure and simple. There's no reason to allow it, not ever.

Re 3: Twice in a two game rolling window is the cutoff.

TempistJun 17, 20181 votes

{quoted}

Gameplay trolling does get banned, but it takes longer to prove than chat offenses. Riot has to see a pattern before they can accurately filter trolls from low skill and bad games. The issue gets further complicated by players who report trolling/intentional feeding when it's not actually happening.

The system takes time. It's not an instant punish as soon as you reports. Maybe your report pushed him to the edge, or he jumped into another game before your report registered and someone else got the notification.

So-called "zero tolerance" words and phrases are better described as "minimal tolerance". It takes fewer instances to hit the punish threshold, but it's still not necessarily a 1 game/1 ban scenario. It does, however, bypass both chat restriction levels straight to a 2-week.

It's well-known at the point that feedback on reports made is notoriasly sparse. Personally, I'd like to see the feedback system includes reports filed in the past 5-15 games. To me, that would seem a good compromise between increasing clarity the system is working without overwhelming players' notifications area.

Leaves and AFK's are handled under the LeaverBuster system and therefore, you will never receive a feedback notice on those reports.

Riot punishes trolls? Are you sure about that?

I'm not going to come out and say that Riot doesn't have a system in place that is theoretically supposed to ban trolling/inting players. But it it so ineffective, that its effect is indistinguishable from its non-existence. Because let's be honest, if Riot's algorithms cannot detect trolling as blatantly obvious as what I linked, than for all intents and purposes trolling does not get punished.

And if the troll has half a brain and simply soft ints, you may as well give up all hope of seeing an actionable response from Riot.

So no, unfortunately you are mistaken here, and trolling players do not get banned.

AneirinJun 17, 20181 votes

Some trolls don't get banned, therefore no trolls get banned? Let's apply that logic to real life... some days it doesn't rain, therefore it never rains ever. Time to start stocking up on bottled water everyone.

TempistJun 18, 20181 votes

Or we can try a better analogy.

If the police are incapable of finding a thief who breaks into a store in broad daylight, face unmasked and waving to the camera with their ID help up, what are the odds that those police will catch the thieves who actually make half an effort at being sneaky.

In other words, yeah, if you (Riot's algorithms) don't have the intelligence to detect the stupidly obvious trolls, then they sure as hell aren't going to be able to find the every so slightly more clever ones.

VPPtrueJun 18, 20181 votes

Jesus, Riot support saying "fam" and having a signature as "~Bro" ? Wtf is this shit??!?

AJStarhikerJun 17, 20182 votes

There does need to be some grey areas, or people will try to game the system to get away with riding just below the punishment line. I know the system is working because of the the complaints on this board, but I fully agree the current feedback system does a poor job at reassuring players their reports matter.

AJStarhikerJun 17, 20182 votes

Here's the thing: I know Riot has been attempting to develop faster detection for trolling and inting. And yeah, the tears/mid is pretty blatant, but how often do you actually see it in games? I don't think I've seen it more than a couple times over several years of playing. It's much harder to spot when the troll one-tricks the same build every game.