Permanent Chat Ban instead

The Ecdysiast··5 votes·1,057 views

NOTE: MY ACCOUNT HAS NEVER RECEIVED ANY PUNISHMENTS. THIS IS JUST A THREAD ABOUT THE UNFAIRNESS OF THEIR PUNISHMENT SYSTEM. So to you people downvoting because you think this is just a thread by someone who's mad about a punishment they received, it is NOT. Don't waste your time harassing me and ruining a perfectly valid desire just because you didn't read and made false assumptions.

Instead of a permanent ban to playing the game (and thus getting everything you've bought from them stolen from you), continuous abuse of the chat system should result in a permanent removal of your ability to chat.

Yes, people should still be permanently banned from play, but only if their play pattern (intentional feeding) is the issue

You don't put someone in prison for life over indecent exposure. Only if they've proven to be a danger.

**Edit: This would have to be enacted with a lot less warning than the gameplay permaban. The player will receive ONLY the 14-day chat restriction as their warning, then the permanent chat ban would be the very next step in the punishment process. **

18 Comments

Serevas7 votes

Riot's terms and services likely states something to the effect of being able to terminate your account and thus you forfeit any content that you've purchased. Since you agreed to it when you created an account as there's no other way to create an account than to agree to the terms of service, your content isn't being stolen from you.

Secondly if you're incapable of controlling your anger to the point you actually receive a permanent ban, you need to re-prioritize your goals in life, and maybe seek out some anger management classes.

It takes a very long, established pattern of horrific behavior to actually receive a permanent ban from the game. Not just getting a little mad at players doing badly, but literally sitting there and being bad enough to get frequently reported, and they have to accomplish this typically through a chat restriction. This means they're utilizing their limited messages not to try and salvage the game when there's a mistake, but instead to express their desires for their teammates to commit suicide, racial slurs, and other overwhelmingly horrific violations of the summoner's code. If you're at that point, you're not ever going to become a "nontoxic" player and frankly it's better for your own health to not be playing the game in the first place, because eventually you're going to have a rage induced heart attack. So again, might want to look into anger management classes.

The Ecdysiast3 votes

Actually, you're completely incorrect on that.

It doesn't take HORRIFIC behavior, because they don't check the chat.

All it takes is a few reports, even for saying "gg ez."

If you look, I'm not banned or even been punished. It's just unfair.

It doesn't MATTER that it's in the TOS.

Technically, the TOS is invalid if you agreed to it as a minor without parental supervision, as the terms require.

If you can't see the logic in this, that's on you. No reason to just spew nonsense in your comments.

Sure, YOU can get away with intentionally feeding and trolling in games. But that's just you, right?

If you're just going to read the title, and not even see the explanation; don't comment. If you're going to harass people on the forums, maybe YOU should be banned from text on anything Riot related anyway.

EvilDustMan2 votes

{quoted} All it takes is a few reports, even for saying "gg ez."

For what, a perma ban? Uh, no?

The Ecdysiast3 votes

Uh, yes. Since they took away one step in the punishment process, that's all it takes.

They don't check the chatlog.

EvilDustMan3 votes

{quoted}

Uh, yes. Since they took away one step in the punishment process, that's all it takes.

They don't check the chatlog.

It requires you get reported for 'gg ez'. Then it would likely require you to play dozens of games in a row and say 'ggez' in all of them and get reported for all of them. Even then, I'm dubious. Since most people would stop saying 'gg ez' after the first few punishments. chat restrictions go out automatically, but bans that are on the edge(someone who is low toxic but is that way EVERY game for instance) are hand reviewed.

You are spreading misinformation.

Awkward Couch3 votes
  1. Riot checks the chat before handing out all Permabans. They do check the chat.

  2. The ToS is absolutely crucial, the wording is very specific,

YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE RIOT POINTS SYSTEM AND THE VIRTUAL ITEMS YOU ACQUIRE HAVE NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. NO REFUNDS WILL BE MADE FOR THE PURCHASE OF RIOT POINTS OR FOR VIRTUAL ITEMS OBTAINED USING RIOT POINTS. . . NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN YOUR ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF RIOT GAMES. YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE NO CLAIM, RIGHT, TITLE, OWNERSHIP OR OTHER PROPRIETARY INTEREST IN THE GAME ASSETS, VIRTUAL ITEMS OR RIOT POINTS THAT YOU ACQUIRE, REGARDLESS OF THE CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR RIOT POINTS OR VIRTUAL ITEMS. FURTHERMORE, RIOT GAMES SHALL NOT BE LIABLE IN ANY MANNER FOR THE DESTRUCTION, DELETION, MODIFICATION, IMPAIRMENT, “HACKING,” OR ANY OTHER DAMAGE OR LOSS OF ANY KIND CAUSED TO THE GAME ASSETS, VIRTUAL ITEMS OR RIOT POINTS, INCLUDING BUT NOT LIMITED TO THE DELETION OF GAME ASSETS, VIRTUAL ITEMS OR RIOT POINTS UPON THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT.

sorry about the caps but that is what is used in the ToS. This is important because when you agree to the ToS, it states that they can remove your account and they do not have to give you your money back or your account back. ToS is very important.

  1. The point you make about the ToS being not applicable if the player is a minor is not true. No where in the ToS or EULA does it say that this game must be played by 18+ year olds. The only thing that comes close is this

THE SITE AND THE GAME ARE NOT DIRECTED AT CHILDREN UNDER 13 YEARS OF AGE, NOR DOES RIOT GAMES KNOWINGLY COLLECT INFORMATION FROM CHILDREN UNDER 13. IF YOU ARE UNDER 13, PLEASE DO NOT SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION TO RIOT GAMES.

However it does not say that players under the age of 13 cannot play.

  1. Intentional feeding is part of the leaver buster trolling by just dancing in the base and things of that nature are part of the leaver buster system. The Tribunal and being banned for toxisity are two different systems.

My personal opinion on the permamute, I don't necessarily agree with it. If your behavior is ruining the game for other players, I think you deserve to be permabanned. I don't think the permamute is enough. But that's just my opinion.

The Ecdysiast2 votes

It does not say the game must be played by 18+, it says the TOS assumes that the person agreeing to it is not a minor, or has supervision.

That's just it though. CHAT is not BEHAVIOR.

Chat alone cannot "ruin the game for other players." Your opinion is based on the false assumption that the chat actually affects gameplay, which it does not.

I can't change the opinion of someone who's just wrong, so there's nothing more I can say to you.

And no, they do not check the chat.

If a person is reported, the ban is enacted that minute based purely on the number of reports, not the chat log. I have received email FROM them that states that the ones in charge of punishment do not access the chat log unless specifically asked to by a player.

EvilDustMan2 votes

{quoted} That's just it though. CHAT is not BEHAVIOR.

You are in charge of your words, your words are your behavior.

'the way in which one acts or conducts oneself, especially toward others' The words you choose to type are how you 'conduct yourself'. It is your 'behavior'.

Chat alone cannot "ruin the game for other players." Your opinion is based on the false assumption that the chat actually affects gameplay, which it does not.

Incorrect. In fact, I can provide personal anecdotal evidence. If you berate me for a mistake I made, I will get my back up and it'll take me a few minutes to relax again. So yes, chat can affect gameplay. I have made bad decisions because someone just would not shut up because things didn't go perfectly.

I can't change the opinion of someone who's just wrong, so there's nothing more I can say to you.

Don't be so certain you are 100% correct.

And no, they do not check the chat.

They don't check it if you are just plain offensive, or really aggressive. But if it is borderline, yes, they do check it.

If a person is reported, the ban is enacted that minute based purely on the number of reports, not the chat log. I have received email FROM them that states that the ones in charge of punishment do not access the chat log unless specifically asked to by a player.

That's correct. They are respecting your privacy. They need you to ask first to provide logs on the board for everyone to see, so they aren't invading your right to privacy.

Awkward Couch1 votes

No where in the ToS does it say that it assumes the player is 18+. I don't know where you are getting this from.

Chat is a behavior, and it has ruined the game of people. There are plenty of examples in the Player Behavior and Management board complaining about how being toxic has driven people away from the game. League is infamous for having a terrible community, people will not play because of it. Chat is toxic and you are absolutely 100% responsible for your behavior.

I can't change the opinion of someone who's just wrong, so there's nothing more I can say to you.

So disagreeing with you means that I'm wrong? I'm giving you citations for the points I'm making, whereas you're making conjectures.

When you are up for severe punishments, the Tribunal builds a case,

HOW AUTOMATED IS THE SYSTEM? The Tribunal automatically assigns some low- and mid-level penalties to players, such as email warnings and temporary suspensions. More severe cases are reviewed by Player Support and assigned punishments manually.

HOW ARE TRIBUNAL CASES BUILT? The reports a player receives are compiled into a single Tribunal case. If there are several reports, the system randomly selects a few of them to be featured. If the player had a case in the Tribunal previously, no reports will be pulled from before it. Only reports after that case will be eligible for selection.

This is from the site here.

SmokedAlmonds1 votes

{quoted}

It does not say the game must be played by 18+, it says the TOS assumes that the person agreeing to it is not a minor, or has supervision.

That's just it though. CHAT is not BEHAVIOR.

Chat alone cannot "ruin the game for other players." Your opinion is based on the false assumption that the chat actually affects gameplay, which it does not.

I can't change the opinion of someone who's just wrong, so there's nothing more I can say to you.

And no, they do not check the chat.

If a person is reported, the ban is enacted that minute based purely on the number of reports, not the chat log. I have received email FROM them that states that the ones in charge of punishment do not access the chat log unless specifically asked to by a player.

Chat is a behavior.

It may be a fact that chat cannot ruin the game for you personally. It is not a fact that it does not ruin it for others. Ive seen first hand countless times that chat can and does impact peoples game play.

The punishment system is largely automated but it is not just counting reports and handing out punishments. The only thing reports do is trigger a review for w/e behavior is being reported. If you, for example, say nothing ever in game and get reported 1000 times for verbal abuse, nothing will happen. Reports go through a validation processes, they are not just assumed to be valid.

Source

I don't think there are many unjust bans and chat restrictions, and players are definitely not being chat restricted just because of being reported--the system doesn't work off just reports. Secondly, the Report System validates every report, so if you are a player that false or troll reports often your reports are worth nothing to all player behavior systems. If you are a player that reports accurately, your reports become more valuable. All replacement systems directly assess and review chat logs, and all systems have some form of manual review to ensure a high accuracy.

Serevas1 votes

LOL, yes I intentionally feed and troll in games that's obvious from my last several games, oh wait, that's utter nonsense that you're making up on the spot.

I can see why you get reported so often, and it's obviously not from saying "gg ez". I read everything before I responded, and my response to your entire post, is that you deserve to lose every cent you put into this game if you're going to be ill behaved enough to actually get permabanned.

Explaining why your suggestion is idiotic is not harassing people on the forums, and if your whole ideology of the forums is that everyone that speaks to you needs to support your every whim, maybe you should rethink your internet usage, as that's never something you're going to get.

You explode like an enraged child at the first sign of someone disagreeing with you, it's actually kind of hilarious.

TheOminousTwinki2 votes

I got an instant Feedback permanent Ban with no evaluation by Riot. It's a broken system period.

Makior721 votes

I dont think a permanant chat ban is a harsh enough punishment. If someone gets to the point where permaban is a posability that means they have been repeatedly warned and have refused to correct the behavior.

Besides once someone does get a perm chat ban they will likely just start doing stuff on purpose after they cant talk. (intent feeding / troll)

PDE5 Inhibitors1 votes

Then you punish them for that.

The Ecdysiast1 votes

Then the chat ban should be enacted way sooner than a permaban. No week-long ban or anything. One chat restriction as a warning, and that's it.

The Ecdysiast1 votes

Well it means they've been warned twice. It goes Chat Restriction, 14-day ban, permaban. That's it. And there's no such thing as player support to help them stop being toxic.

PDE5 Inhibitors1 votes

I'm not sure why this isn't a thing anyway lol. It just seems to make sense.

excericox1 votes

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