Toxic Players in Normals / Ranked, What is Riot Doing?

http://gameinfo.na.leagueoflegends.com/en/game-info/get-started/summoners-code/

Being a good team player begins at champion select. ^ But Riot doesn't enforce this or anything and allow trolling it seems as these toxic players haven't been getting removed at all it seems.

Yesterday I got a 75 Chat Restrictions, and woke up the day after with like 30 or so Ranked Restrictions, funny thing is the restrictions are simply because toxic players spammed the "Report Option" and trolled many of my games in ranked.

Now lets talk about my ranked experience over the last 2-3 days that got my restrictions.

. Many games where players refused to talk at champion select. . Many games where Junglers just run in my lane and intentionally fed the enemy team . Many games where players did not listen, took my role and trolled the game making game unplayable.

Okay so I got my restrictions now what?

I am playing Normals and encountering the same type of toxic players in many many games over and over again it doesn't even matter ... /ff @20 every game 80% or more of games?

Doesn't matter even if I am "First Pick" "Last Pick" Players are still toxic, don't even follow the summoners code, even with first pick and a role has been taken for Top, the players who refused to communicate take the role, troll, make game-play really almost impossible for me, then rage and threaten report. (So what happens is I report them, They all report me then what get restrictions because of spam reports?) Meanwhile toxic players get away with it?

Trolls win Riot?

Hi Censored,

We have begun a new initiative to restrict players from the ranked queue. Ranked Restrictions have a higher threshold for punishment compared to chat restrictions and require more reports and evidence of toxicity. Please bear in mind that not all chat restricted players will receive a ranked restriction. We will not be removing or reducing any punishments placed on an account. While the Tribunal is in recess we are unable to provide specific chat logs or reform cards for these restrictions.

An extensive audit was conducted on your account, which analyzed games played for extreme instances of negative and toxic behavior. As a result, we have decided to place ranked and chat restrictions on your account to help you adjust your behavior in game.

While the ranked restriction is active, you will need to win a number of Normal Draft games. After you win the requisite number of Normal Draft games, your account will be reviewed again to see if there was an improvement in your behavior. The restriction on the ranked queue will continue if this is not the case.

Chat restricted accounts are required to play a specific number of matchmade games for it to decrease. Additional chat restrictions may be placed after your first round is complete if there is no visible improvement in behavior.

This is a good time to re-evaluate in game behavior because if it will not change in the future, harsher punishments will follow. These may include timed suspensions or removal of ranked rewards.

We have also announced that players who have high amounts of toxicity in their games will not receive their ranked rewards. At this time, we are not able to tell you if you qualify for the removal of rewards. Not every player with ranked restrictions was punished in this way; only the worst offenders were affected.

For more information about this system, feel free to check out the Board post and FAQs below:

http://boards.na.leagueoflegends.com/en/c/miscellaneous/1LJP1ovA-ranked-restrictions https://support.riotgames.com/hc/en-us/articles/203259670-Ranked-Restrictions https://support.riotgames.com/hc/en-us/articles/201752984-Restricted-Chat-Mode

Regarding constantly being matched up with toxic players, rest assured that we make frequent updates to our Matchmaking program in order to improve match-ups. However, even the best Summoners can have a bad game. Taken as a system, players generally compete with others of similar skill level. Occasionally, bad match-ups do happen, and we implement new methods when we find them to improve matchmaking. For example, your total number of wins in each queue is taken into consideration, so when you play Summoner's Rift, you will play against people with similar number of wins.

Also, matchmaking is not remotely affected by someone's behavior. The system does not account for toxicity in pairing players together, nor does it forcibly pair toxic Summoners with others. We work very hard to educate and help people reform, but we do not believe that it is beneficial to separate players based on their behavior. If you are finding yourself paired with toxic players, please use the report feature at the end of the game. Doing so will help us identify and punish toxic players.

For more details regarding matchmaking, check out this link: https://support.riotgames.com/hc/en-us/articles/201752954

You can contact Censored with your ideas if you feel improvements could be made to the matchmaking system. We have adjusted priorities in the past based on community feedback, so this is the best way to make a difference.

If you have other questions or concerns, please let me know.

Meanwhile Riot said that they are working on improving match-making and such, but how the heck is Riot matching me with these type of players, they are supposed to be around my same skill level? Absolutely not nowhere near the way I play, Riot needs to put in better tools to help improve match-making other than base players skill off win/loss but things like Response Time, KD, actual skill level, as in grouping players with others of similar skill level than based off just Win/Loss Ratio which means nothing.

Also Bad match-Ups happen, yet when 3 games in my row I get Junglers throwing off my games, or players who don't want to talk at champion select, How is this a match-Up based off my skill level if players were on my level they would think similar to what I do this is not the case players refuse to talk and troll, how is that being on the same level?