I've been waiting for a responce with my ticket for 4 days now.

The Trent·Jun 20, 2015·1 votes·337 views

someone said they were transferring me to a Player Behavior Specialist and I don't know if he actually did it. I've been waiting for a long time. Is this not long. idk.

RESPONSE*

7 Comments

Kao AtlantisJun 21, 20152 votes

The Player Behaviour team is likely much busier than normal because of the recent ban waves against Cheaters and Bots. One tip, don't reply to your ticket until one of them replies. Every time you "bump" your ticket it puts it to the back of their queue.

Hope you get a response soon.

The TrentJun 21, 20151 votes

[{quoted}](name=Kao Atlantis,realm=NA,application-id=cIfEodbz,discussion-id=3ENkjg9w,comment-id=0000,timestamp=2015-06-21T00:23:09.938+0000)

The Player Behaviour team is likely much busier than normal because of the recent ban waves against Cheaters and Bots. One tip, don't reply to your ticket until one of them replies. Every time you "bump" your ticket it puts it to the back of their queue.

Hope you get a response soon.

y the heck did no one tell me this??????????????????????????????????????????????????????????????????

Kao AtlantisJun 21, 20151 votes

Tell you which part? The ban waves or not to bump your ticket?

The TrentJun 21, 20151 votes

[{quoted}](name=Kao Atlantis,realm=NA,application-id=cIfEodbz,discussion-id=3ENkjg9w,comment-id=000000000000,timestamp=2015-06-21T01:04:27.793+0000)

Tell you which part? The ban waves or not to bump your ticket?

ALL OF IT

Miss Wake n BakeJun 21, 20151 votes

It actually says it.....in every response you get from riot in the email....

Source: I have a ticket open and I read the email....

Miss Wake n BakeJun 21, 20151 votes

Here you go just for future reference...

"Try not to bump your ticket unless you have additional information that we could use to help you since bumping your ticket repeatedly will increase your wait time. "

The TrentJun 21, 20151 votes

[{quoted}](name=Miss Wake n Bake,realm=NA,application-id=cIfEodbz,discussion-id=3ENkjg9w,comment-id=0002,timestamp=2015-06-21T01:17:37.740+0000)

Here you go just for future reference...

"Try not to bump your ticket unless you have additional information that we could use to help you since bumping your ticket repeatedly will increase your wait time. "

WHO ACTUALLY READS THE EMAIL OTHER THAN THE CHAT LOG PART