Boards›Live Incident Breakdown

The Good, The Bad, and the League: 11/30 - 12/5

RiotRiot Morgageddon·12/6/2018, 7:57:51 PM·5 votes·57,886 views

Our team wanted to be a bit more transparent around server issues, as well as other information that the NA playerbase may want to hear about. This is 100% a work in progress, so feedback around what’s here, or what you might want to see, is highly appreciated!

Your weekly dose of server problem-os, NA League news, and other! (Now moved to Thursday)

Dark Harvest nerfs (wee, Rune Variation!), Snowdown and All-Star 2018 are arriving soon™, and a bunch of changes to ranked placements may make Pre-season a bit easier. But we broke a lot of things on the other hand...

Server Stuff:

  • Store config change caused content to be unavailable (12/3/18, ~2 hours). A config push to the store caused content and pricing to be incorrect. Corrections had to be made to fix both the missing content and the pricing. No NA players should be affected.

  • Sashimi Akali/Statue of Karthus mispriced in Store (separate from the store issue mentioned above) (11/30, ~ 4 days). A misconfiguration in a sale caused a higher price than correct in a widget. Configuration issues were fixed after investigation of where and why the price was incorrect. If you bought either skin for 975 RP between 11/30 and 12/4, please write into Player Support so we can refund the difference

  • Players cannot gift RP (12/5/18, ~ Ongoing). An update to a plugin broke gifting, oops. Currently fixing the plugin and disabled gifting accordingly.

  • Signup Issues (12/3/18, ~ 3 hours). Discovered issues with the Signup flow, requiring that we disable signups to fix it. Once fixed, Signups were enabled again; stop being a sad mummy and play with some friends!

  • Neeko missions scheduled incorrectly (12/4 ~ 1 hour). Neeko missions were enabled in the client before Neeko herself was available (...sneaky bugger, ain’t she?). The missions are disabled until Neeko is enabled.

Game Stuff:

  • Malzahar disabled on TT (12/2/18, ~ 2 days). Malzahar can cause Altars to not work correctly on TT. While he was disabled, your semi-friendly voidling spammer has been fixed and re-enabled on TT.

  • A single game server crashed (12/3/18, ~ 1 hour). One single game server had issues finishing games, players were pushed off of it and the server was rebooted. Only a few dozen players should have been affected.

  • Nocturne Disabled (12/5/18, ~ 3 hours). Nocturne spooked the servers into preventing his ultimate from working properly. After lighting a few candles, his ult was fixed.

  • Queue Dodge Penalty WherE? (12/5/18, ~ 2 hours). Updates to the League and Ranked system broke queue dodge penalties. Currently coaxing ham and cheese out of the servers in order to fix it.

Player Support Trend:

A new patch usually brings out more in game freezes/FPS drops than normal. Try seeing if checking these steps for low FPS can eke a little more performance out after the patch.

Anyone here planning on playing this weekend? If any of you see me or Couch Commando, we may or may not be Neeko. You never know. Catch y’all in the Rift!

Morgageddon & Couch Commando

42 Comments

Madjack0112/6/2018, 8:09:29 PM3 votes

If you find the time, you should really make a video that goes indepth how seemingly small changes can have quite big effects on things that seem to be totally unrelated or seem as if they shouldn't have been effected in the way they did. And of course how you go about identifying and fixing the problems.

As someone who is illiterate when it comes to programming, I'd find that quite interesting.

Appreciate the info already presented though.

I am NOT You12/6/2018, 8:15:01 PM2 votes

Thanks for the transparency. Now to "Encounter any bugs with Neeko? " Yes.

  1. E says @SlowAmount@ instead of 0.5s in the tooltip. W says @PassiveDamageCalc@ instead of damage.
  2. W and E don't have a range indicator if you uncheck "use line display" in the game settings. Don't know skill range.
  3. Neeko has abilities that say "Press shift for more details", but shift doesn't actually do anything.
  4. The death recap lists Neeko's abilities as "Q" "W" "E" "R" instead of the skill name. I tried to report these bugs, but the bug report website said it had an error and I should try again later. So add them for me please.
  5. Neeko's W says "Neeko;'s" with the semicolon (typo).
DNFVixen12/7/2018, 1:11:46 AM2 votes

When is Runes Reforged gonna be removed from the game and you guys admitting it was a mistake that is costing you players and skin sales?

KennysDreamGirl12/10/2018, 10:34:19 AM2 votes

If only there was something like this for actual game balance

Silly Neeko12/6/2018, 8:21:50 PM1 votes

FPS can eek a little more performance

Can eek? I know, its been a long day at Riot xD not wanting to critique or anything, but its not halloween this time around lol

Thank you for keeping everyone up to date. Hope the EUW server are not ACTUALLY on fire... though i suppose that is one way to stay warm.

Moonboy6512/6/2018, 8:29:34 PM1 votes

server stuff: -some bundle assets are outdated, i checked the Jolly Junglers and Frozen Tops Bundle: Frostblade Irelia, Northern Front Swain and Workshop Nunu are outdated in the assets + the Goth Annie bundle has incorrect Annie -Profile Background Picker has completely bugged for me, i tried every step imaginable to no success of fixing it

game stuff: -Zombie Brand attack audio seems to be bugged atm, it's not game breaking but you can hear his attack audio even when the game is completely muted -dh Miss Fortune nerf when? -will hit boxes be fixed in the future? those can be super off, like you don't get hit by Morgana Q but still get snared, or when Thresh Q doesn't even land and you still get stunned by it

AG GGert12/6/2018, 8:31:53 PM1 votes

urf for downtime pls

Kaduva12/6/2018, 9:36:53 PM1 votes

[deleted]

TBNRoverkill12/7/2018, 12:07:37 AM1 votes

Im not really sure where to post this first time on the site when i play on nexus after champ selection i cant remember if this happen on other modes but once selection gets low/done it kicks me says i dced and temp blocks me from playing its getting really annoying is it on my end like internet issues or is this a bug on the game also are there any ways i can prevent that from happening

Edit: i should also say when im actually in games playing i get like 60-90 ping

TheGoldenKim12/6/2018, 8:13:42 PM1 votes

One question for me. For the ranked games, is there going to be a fix for LP gain/loss? At this moment, I haven't gained or lost LP for ranked games.

Thank you.

UpDownLeftRightAB12/7/2018, 3:46:31 PM1 votes

There is a bug with neeko displaying correctly on the scoreboard. It's just blank where she should be until she enters field of view while not disguised. Also I haven't been able to consistently see it happen, but pinging a disguised neeko will sometimes just tell you it is neeko in the chat.

Lord Apocalypse12/8/2018, 4:33:38 AM1 votes

Brand need new skins ASAP please. He is the warm in our hearts and we need new skins for him. Thank you

Tamera12/9/2018, 1:36:15 AM1 votes

So theres a neeko bug in blind pick modes where if you one neeko on the enemy team has a neeko skin and the neeko on the other team doesn't, if the neeko without the skin decides to transform she has the effect of the neeko with the skin. It's difficult to explain and I dont' know if it's been fixed, or it never happened and i'm just blind. Basically if the neeko without the skin transforms she has that glitter like effect on her when she shouldn't, not a gamebreaking bug but I just wanted to put that out. (●´ω｀●)

Anatera12/9/2018, 2:17:24 AM1 votes

Lower overall damage. All this other stuff is inconsequential and a waste of time talking about when damage has been a problem for more than a year. Thanks.

Jinxalot12/9/2018, 6:28:05 PM1 votes

Why is Tyler1 a LoL Celeb? He was banned multiple times. He is toxic and ints in games. He had a ID Ban. Is this a good representative for the community? https://boards.na.leagueoflegends.com/en/c/general-discussion/MnjWyLXs-why-is-tyler1-a-celeb

Zachtimus Prime12/13/2018, 9:11:38 AM1 votes

Can't climb when the system is against me, intentionally or not. I have a 60 winrate in Silver 1, yet I'm getting 13 LP for a win and losing 25. I talked to a Riot employee on the support page and he said this way normal and it was because of my mmr, yet before the patch I was climbing nicely with even gain/loss of LP.

He told me I had to win more or wait till preseason for things to change, but at this rate I won't be playing much more because the game isn't fun when you aren't climbing up ranks, especially when you are playing well.

I've decided I'm going to intentionally lower my MMR. I'm not having fun playing right now and apparently I'm playing against better players than I should be, so the only solution is to go down in ranks to play against worse players where I belong.

Iron 4 here I come!

Cool rank system btw xD.

Time for me to play a game that isn't out to screw with hard working players.

DoodleVT12/12/2018, 6:36:43 AM1 votes

Agreed

Irelia Bot12/13/2018, 3:44:20 AM1 votes

Holy shit Morgageddon lives.

I remember watching your stream sometimes in what? season 3?

I hadn't hear anything about you in years.

So what has happened since then?

Flemman12/6/2018, 8:20:43 PM1 votes

This only cover NA issue right?