Boards›Live Incident Breakdown

The Good, The Bad, and the League: 11/16 - 11/22

RiotRiot Morgageddon·11/23/2018, 7:20:08 PM·11 votes·61,190 views

Our team wanted to be a bit more transparent around server issues, as well as other information that the NA playerbase may want to hear about. This is 100% a work in progress, so feedback around what’s here, or what you might want to see, is highly appreciated!

Your weekly dose of server problem-os, NA League news, and moar!

Neeko has been revealed (and there was a ridiculously close guess here beforehand from a fellow player), League is working with Marvel on some comics (lore here!), and the professional League scene continues to shake up with even more roster changes across all regions.

Server Stuff:

Featured section in the store had expired sales (11/18/18, ~1 day) A series of featured item cards expired, leaving blank tiles in their place. This affected Riot worldwide, and correctly scheduled content had to be added back into the list.

Database maintenance caused a delay for patch 8.23 (11/20/18, ~9 minutes) A database maintenance step was unable to finish properly, requiring a rollback. Original estimations were that the servers would be up 30 minutes later than planned, however the rollback only took 9 minutes to complete, and the servers were up at 6:09 AM.

Game Stuff:

Game Disconnects (11/16/18, ~3 minutes). A power issue caused a bunch of network (here’s the most recent Riot Direct AMA)) devices to go offline, requiring an automated reboot of affected hardware. This caused lag and disconnections for several minutes.

Game Disconnects (11/19/18, ~3 minutes) A Riot Direct device crashed, causing player traffic to shift to another device. That shift caused disconnects while the players were transferred.

Player Support Trend:

This last week saw a minor spike in FPS tickets. If you’re running into FPS issues since the last patch, try the steps in this KB before contacting Player Support.

Eat ALL the leftovers & get your games in!

Morgageddon & Couch Commando

22 Comments

Mysticman8911/23/2018, 7:29:21 PM9 votes

Just figured I'd say that it's interesting to hear the root causes of these sort of things (e.g. something expired and left a blank thing, you were running a big query at the same time as something else that borked stuff, etc.). The community sometimes likes to meme about how "small indie company can't afford servers" or similar, but it's insightful to hear what it is that actually does cause things to go wrong.

Gear5Luffy11/26/2018, 7:53:08 PM3 votes

will the client ever be smooth

Xeros Sturn11/27/2018, 5:59:51 PM3 votes

Not sure if it's my pc or what, but the ban and select screen is super laggy and I almost have to wait 3 seconds between actions. And hope It doens't say I dodged.

be inspired11/26/2018, 11:53:44 PM2 votes

Why did you change Jayce auto's? Theyre horrible now and so misleading how his hip jumps up like some person holding a pistol?

Please shine light on this ninja change its unreal.

Please change it back! Theres no particle either now! its horrible! RIOT D:

Lylos11/24/2018, 1:51:34 AM2 votes

My league crashed every other game and I got 20 minute queue timers for it. League servers are really poppin.

Skomar2111/27/2018, 6:01:47 PM2 votes

JUST GO BACK TO THE OLD CLIENT STOP UPDATIN SO MUCH AND FIX THE GAME PERIOD THAT ALL II IS TOO IT. ALSO HIRE ME YALL NEED SOME HELP

Vorzüglich11/23/2018, 8:00:01 PM1 votes

So there was a Player with a rediculousy close quess.. But what about my Champion Concept...i call that Neeko and you?

https://boards.euw.leagueoflegends.com/de/c/skin-champion-konzepte-de/y3OU4iJ2-miragedon-champion-konzept-entwurf

Shattered Mind11/30/2018, 1:34:12 AM1 votes

Im getting a lot of server side lag. I am running my normal 45 ms on my side yet I still get lag. Its not a hardware issue either.

MyChickenNuggets11/27/2018, 6:24:25 PM1 votes

I had god awful pings and shit for a long time now since this patch went live. Your support people are fucking useless. They just tell me to come to the boards who are then just a bunch of blind lee-sin players.

Scarletmeow11/24/2018, 2:18:11 AM1 votes

Ooo I didn't realize Riot did this sort of thing; Good to know I wasn't dc'ing and getting ping spikes for some random reason