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The Good, The Bad, and the League: 7/11 - 7/24

RiotRiot Morgageddon·7/26/2019, 8:26:17 PM·8 votes·91,904 views

Your semi-weekly dose of server problem-os, NA League news, and other!

9.14 arrived with the non-smoothest of bugs, TFT ranked says hello, and the mid-season changes kinda shifted the meta around. Just a little. Smidgen. You know, a tiny amount.

Follow-Ups:

  • Mac voice still not working properly Bug assigned to a specialist. (Core bug is still being worked on).

Ongoing

  • ** None **

**Server Stuff: **

  • Server reboot causes problems (7/23, ~20 minutes) Automated comp mode has issues with a single server. The server is rebooted, but that server doesn’t reconnect to the cluster after the reboot. NOC has to manually force it to reconnect and start accepting games again.

  • TMS installation cause issues (7/22, ~7 minutes) Game starts dip on NA, and start to recover after a few minutes. NOC checks and finds network rerouting was being done due to a device being replaced and new device activated in a datacenter. The installation completes and routing tables are updated, dropping everything back to normal.

  • Elevated non-unique reconnects after redeploy (7/22, ~90 minutes) A server redeploy rolls out, and non-unique reconnects begin to climb. However, after an hour (during the duration of the redeploy), reconnect events fall back to normal levels.

  • Players attempt Personalize Offer purchase after P.O. disabled (7/22, ~30 minutes) A change to the servers complete earlier that day. Rioter notifies the NOC that there may be an issue with PO disables. NOC uncovers that the issue only affect players who left the client open for a long period of time (lots and lots of hours).

  • Delay with Missions (7/12, ~17 minutes) Automated monitoring flags an alert that the missions system is being overloaded. Looks to be a brief surge in data, which caused the alerting flags to activate.

  • Non-unique reconnection spike (7/18, ~90 minutes) Reconnects begin to spike in various regions. Automated compensation mode kicks on for the affected game servers. Before an investigation can find any root cause for the problem, the non-unique reconnections recover and fall to normal levels.

  • Non-unique reconnection spike (7/18, ~80 minutes) Reconnects begin to spike in various regions as a change is pushed to the main servers. The reconnection spike continues during the duration of the change being pushed to all servers, which originally had a small risk of causing reconnections. Reconnections stop as the change is completed, and the change is slotted for investigation to see why it caused reconnects.

**Game Stuff: **

  • Ryze disabled (7/17, ~14 hours) The bugfix in 9.14 caused his Q to be disabled if Ryze died while he was casting it. Not quite intentional.

  • Annie/Qiyana/Morde bugs causing ranked queue disable (7/17, ~14 hours) Annie, Qiyana, and Morde seem to be the major connection for a bunch of bugs. Quick triage and investigation leads to a series of probable ares, which narrow down to red buff’s interaction with death as well as Morde’s R, all combined with death recap. A hot fix pushed out to solve those bugs fix the problems, and ranked is re-enabled.

  • Increased Bug-Splats due to Anticheat (7/17, ~45 minutes) Updates to 9.14 and anticheat roll in on the 17th. This coincides with a small increase in bugsplats that remain constant over time. Anticheat implement a first bugfix, which doesn’t quite solve all the problems. A second bugfix rolls out, which solves the problem completely.

Morgageddon

20 Comments

Mr Ponty7/27/2019, 3:32:30 PM7 votes

Please for the love of God fix the League Voice bug, it's been there for more than a year. What's the point of calling it officially supported when a really relevant problem is not being fixed? I have to use other programs and force my friends to use them instead of League Voice because I can't talk to them.

Can you speed things up? Please.

Mmerci7/28/2019, 9:13:40 AM3 votes

U got to make another server to TFT, cause of that it's all lagging....When u release tft, u forgot that on PBE server was a bug, that all players should be waiting by end of match to reg new tft(no wish to reconect with Over 9000 people) +there are "saveing resourses mode" that got u to waiting minimum 5 minites to find a match...So It's all was good, but on live servers that waiting bug fix by reconecting, so every single player..every 5 minute can do another tft match, and maybe server thinking about that people who exit and have found new match, and it's double-double

Mmerci7/28/2019, 8:41:25 AM1 votes

Bug-Splat,Instant Spectator, Non-menu - fix by refreshing Client Config(after delete LeagueClientSettings.yaml, server record this new)...As I think u have stack by some matches and client write it in client start configs(as a try to reconect, but it is stack and client waiting 4 the server answer....It's been a long time ago, when i stack in spectator mode, without any reconect/exit attemt, as a play, collection icons on menu, status was - spectating.....and it help, well...after that/

Mmerci7/28/2019, 8:56:39 AM1 votes

Arcade theme creeps(maybe bad opt. effects/shaders/pol/nevermind) but they are drops fps so hard, i have tested some of them in training mode....sorry of that(..servers lagging more.....and if u have arcade theme and a lot of creeps, its <80fps with low grafics, so after turn off arcade theme -> its =110 fps with ultra high grafics(as a three patches ago:)) Its same 4 fun maps, who play them has high fps

Aatrox Airlines8/1/2019, 9:13:28 PM1 votes

Im just wondering... What does NOC stand for and what part does it take in your systems?

Kürama8/2/2019, 12:42:19 AM1 votes

Still up for those TT games?

Nanny God Rita8/3/2019, 5:50:55 AM1 votes

I've been having a problem with a bug where the client refuses to launch at the end of champ select or at the end of loading screen. The screen just freezes and doesn't move and when i close the client and re-log the screen is just black and freezes again. I then have to restart my computer completely just to get back into the game.

Is there anyway to resolve this, I looked into it and lots of other people are having this problem and it is greatly effecting my games. Help Plz.

accidently8/3/2019, 10:09:31 AM1 votes

fuk you riot fuk your system people losing their lp for no reason becuase this dc dc dc d c dc bug fukk you riot thats all i wannw say fuk you pls send this to riot fuk you and and bring back my lp

Rabblerouser8/3/2019, 5:49:45 PM1 votes

Did you guys release an update to Anticheat just this patch? Because while I'm not bugsplatting, I'm getting game "minifreezes" like what happened when Dark Star Thresh released. My screen will freeze for about 2 seconds. There seems no rhyme or reason which makes me hesitant to report it via the bug reporter.

jadogar88/4/2019, 6:28:21 AM1 votes

Ali_mk

Raistlin8/8/2019, 8:52:22 PM1 votes

Say, @Margageddon i literally found these bugs and exploits in a SINGLE game of TFT

  1. Gamebreaking - can not sell champ (darius) it went red like it was from an enemy after i had a brief dc and i could not move or sell it. 2.Leona permastun - **Leona casted the stun and for longer than 8 seconds my champ just got stuck untill he died. 3.Assasins movement - Played assasins and some of them just lost their direction went off the board/map and started running in place doing nothing. 4.Player exited his circle in pick phase before the phase even started. 5.Dunno if this counts but rng... 4 ***3star champs and like 10 items on a single player, its disgusting. I forgot the rest, too fckin many of them, erasing league of legends again and this time pretty certain forever since i found alternative game to spend time in.
XJ999999999999997/28/2019, 8:13:57 AM1 votes

wow what a great update dude