Skip to content

How to Reward Vets (Without just dumping 30+ boxes on them)

ModCaptainMårvelous··254 votes·20,416 views

At least this is my idea:

When you open the client post-level/rune update, you get a Veteran's Chest.

The Veteran's Chest contains:

  • 1 Gemstone
  • 1 Epic Skin Shard
  • 1 Champ Skin Shard
  • Some amount of BE

"Cap that sounds stupid." Roll with me here. The veteran's chest is unique because the rewards inside would multiply based on how many seasons you played. (Played being measured by having at least 2-3 games in that season).

Including beta, the maximum would be a multiplier of x9 (Season 1-7 + Pre-season 1 + Beta), Because of this, new players also don't feel left out because they get a veteran chest as well, even though their chest will only contain a handful of items.

In doing so:

  • Nobody is left out.
  • Veterans are rewarded for the time spent playing league.
  • Prevents alt accounts/inactive accounts from incuring massive bonuses.
  • BE can be used in lieu of rune refund to reward players, regardless of how much they spent on runes.

EDIT: Wow, this blew the fuck up. I'm glad this is at least a massive, open discussion. Special thanks to Cactopus for coming out to chat with us and I really appreciate the time they're taking to address concerns.

341 Comments

RiotRiot Cactopus106 votes

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

Vacus9 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

Honestly, this post is so tone-deaf I think you really need to do a better job reading what people are offended about before jumping in.

I know you mean well, but this feels like showing up in Texas right now and being like 'so why's everyone so wet, what's the deal?'

RiotRiot Cactopus31 votes

{quoted}

I know you mean well, but this feels like showing up in Texas right now and being like 'so why's everyone so wet, what's the deal?'

I'm not sure the new runes and leveling systems are very similar to a storm that destroyed tens of thousands of homes and killed dozens of people.

Vacus8 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=001500010000,timestamp=2017-09-04T23:35:24.950+0000)

I'm not sure the new runes and leveling systems are very similar to a storm that destroyed tens of thousands of homes and killed dozens of people.

One of the benefits of posting on GD instead of speaking on national TV is that I get to make flippant analogies.

The point isn't that the events are comparable, the point is that you sound tone-deaf, so I made an analogy to another thing that sounds tone-deaf.

Shinjusuke4 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=001500010000,timestamp=2017-09-04T23:35:24.950+0000)

I'm not sure the new runes and leveling systems are very similar to a storm that destroyed tens of thousands of homes and killed dozens of people.

Good thing the guy made an analogy to convey an underlying point instead of saying "this is as bad as killing a bunch of people" as you apparently assumed.

I was pretty sure an analogy was "a comparison between two things, typically for the purpose of explanation or clarification", not a statement of equivalence. But hey, why bother reading into what the guy trying to help you is saying (by pointing out "hey, you're approaching this in a dismissive and not-very-cool way") when you can try to make him sound like a shitty person instead, am I right?

Fisherman Fizz1 votes

{quoted}

Good thing the guy made an analogy to convey an underlying point instead of saying "this is as bad as killing a bunch of people" as you apparently assumed.

I was pretty sure an analogy was "a comparison between two things, typically for the purpose of explanation or clarification", not a statement of equivalence. But hey, why bother reading into what the guy trying to help you is saying (by pointing out "hey, you're approaching this in a dismissive and not-very-cool way") when you can try to make him sound like a shitty person instead, am I right?

It's not a valid analogy so there's no point reading into it lol.

Shinjusuke8 votes

[{quoted}](name=Fisherman Fizz,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=00150001000000020000,timestamp=2017-09-05T00:04:17.516+0000)

It's not a valid analogy so there's no point reading into it lol.

Except by definition it LITERALLY IS a valid analogy by EVERY POSSIBLE MEANING OF THE WORD ANALOGY. Jesus christ we live in the age of google and people still can't figure out what words mean.

"Not liking" the analogy is something ENTIRELY different than it not being "valid". It is valid. You just don't like it.

LongHair Fox4 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

To me, some recognition of the time I started and a way to communicate it would be enough. Something like some extra flair to your border maybe? or even just an icon. I think I am in the minority but I don't really think riot owes us IP, RP, chests or anything like that.

RiotRiot Cactopus19 votes

[{quoted}](name=LongHair Fox,realm=EUW,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=00150002,timestamp=2017-09-04T22:23:50.003+0000)

To me, some recognition of the time I started and a way to communicate it would be enough. Something like some extra flair to your border maybe? or even just an icon. I think I am in the minority but I don't really think riot owes us IP, RP, chests or anything like that.

I think it is a fair criticism of the leveling system that it won't accurately tell people how long you've been playing. Something like loading screen flair makes a lot of sense (this is me just spitballing with you guys, not confirming stuff).

LongHair Fox1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=001500020000,timestamp=2017-09-04T23:36:31.487+0000)

I think it is a fair criticism of the leveling system that it won't accurately tell people how long you've been playing. Something like loading screen flair makes a lot of sense (this is me just spitballing with you guys, not confirming stuff).

If you can make a loading screen flair for every season (including past ones) then that would be a good way to communicate how long you have been playing and a nice thing to show off for us veteran players.

RiotRiot Cactopus10 votes

[{quoted}](name=LongHair Fox,realm=EUW,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015000200000002,timestamp=2017-09-05T01:03:54.749+0000)

If you can make a loading screen flair for every season (including past ones) then that would be a good way to communicate how long you have been playing and a nice thing to show off for us veteran players.

I personally really like this idea.

CrisisEchoes4 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

Personally, im fine with what you guys are rolling out. I think it sounds like a fantastic idea. It would be cool if you guys could add a gemstone or two into the ip shop thats rolling out at seasons end(or maybe a new skin 975 value skin that goes legacy at the shops close?), but the program that you guys are rolling out seems way more than fair. Im of the opinion people are being a tad bit entitled when it comes to old player rewards. The reward of playing the game is enough for me. Thanks for the good times and the... not so good times. Just my 2 cents from someone whos been playing league since season 3 off and on.

RiotRiot Cactopus10 votes

{quoted}

Personally, im fine with what you guys are rolling out. I think it sounds like a fantastic idea. It would be cool if you guys could add a gemstone or two into the ip shop thats rolling out at seasons end(or maybe a new skin 975 value skin that goes legacy at the shops close?), but the program that you guys are rolling out seems way more than fair. Im of the opinion people are being a tad bit entitled when it comes to old player rewards. The reward of playing the game is enough for me. Thanks for the good times and the... not so good times. Just my 2 cents from someone whos been playing league since season 3 off and on.

We're actually already thinking we'll sell a few gemstones for BE in the special preseason store, but it'll cost a bunch for each so we're maintaining their super rare status.

I hope it's been good times more than not so good times! Feel free to shoot me a friend request if you wanna play normals with a sort of bad and dumb player like me :)

Weathered1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=001500030000,timestamp=2017-09-04T23:39:49.833+0000)

We're actually already thinking we'll sell a few gemstones for BE in the special preseason store, but it'll cost a bunch for each so we're maintaining their super rare status.

I hope it's been good times more than not so good times! Feel free to shoot me a friend request if you wanna play normals with a sort of bad and dumb player like me :)

Excuse me if I'm being rude, but is there ever talk around the office about peoples' in game ranks? I completely understand that depending on your job you may not have time to play that often, or it isn't as necessary to be tightly experienced with gameplay or balance knowledge. I've always just found it odd that there are Rioters is nearly every rank (are there Challenger Rioters?), and that if I was ever playing with one it would be strange to try to give game advice to someone who literally helped make the game I'm playing.

RiotRiot Cactopus7 votes

{quoted}

Excuse me if I'm being rude, but is there ever talk around the office about peoples' in game ranks? I completely understand that depending on your job you may not have time to play that often, or it isn't as necessary to be tightly experienced with gameplay or balance knowledge. I've always just found it odd that there are Rioters is nearly every rank (are there Challenger Rioters?), and that if I was ever playing with one it would be strange to try to give game advice to someone who literally helped make the game I'm playing.

I've played thousands of hours of League. I just barely scrape into Gold V at the end of each season because I'm a bad player lol

ModAcademy Kayn2 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

I guess for one thing, what's happening to the Snowdown runes some players still have? People who got those were long time ago, some recognition of something special they got, maybe retain some specialness to it?

Other than that, good post. Games change all the time, inner mechanics, balance, content. Not refunding runes is the same as not refunding a skin because the champ got an update. You got your value out of it.

RiotRiot Cactopus15 votes

[{quoted}](name=Dr Mercy,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=00150004,timestamp=2017-09-04T22:32:28.642+0000)

I guess for one thing, what's happening to the Snowdown runes some players still have? People who got those were long time ago, some recognition of something special they got, maybe retain some specialness to it?

Other than that, good post. Games change all the time, inner mechanics, balance, content. Not refunding runes is the same as not refunding a skin because the champ got an update. You got your value out of it.

I think that the obvious answer for those old runes would actually be to give the owners special icons, but we've been getting lots of feedback about icons not feeling particularly satisfying as rewards. I think the solution we're going to end up following will be to make ALL icons better, especially by letting you see your collection of them in a way that communicates what you did to get them. No more details on that for now, but I just wanted to share our thoughts on that.

La Bello1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=001500040000,timestamp=2017-09-04T23:41:54.460+0000)

I think that the obvious answer for those old runes would actually be to give the owners special icons, but we've been getting lots of feedback about icons not feeling particularly satisfying as rewards. I think the solution we're going to end up following will be to make ALL icons better, especially by letting you see your collection of them in a way that communicates what you did to get them. No more details on that for now, but I just wanted to share our thoughts on that.

Make some Icons animated for extra pizzazz during loading screens.

Also in terms of "i want to know how you guys feel" I can best liken this entire thing if one day the government suddenly announced that they were switching from capitalism to communism and everybody would be losing their house and job for a static monthly check and free 1 room apartment. Clearly there is a huge schism between who likes it and who doesn't. The minimum wage burger flipper couldn't be happier but the 50$ an hour CEO would be furious.

And to be honest I really love the idea behind runes reforged and everything coming with it but Im just really cross with the "rewards" and compensation. like "really"? is all my dedication only worth a couple icons,wards and a maybe a old Warwick skin?

The good this is however there are multiple avenues to fix this.

you could adjust the refund values, give older accounts MORE compensation than the newer ones or maybe even adjust what might be available in the BE shop and for what price.

RiotRiot Cactopus17 votes

{quoted}

Also in terms of "i want to know how you guys feel" I can best liken this entire thing if one day the government suddenly announced that they were switching from capitalism to communism and everybody would be losing their house and job for a static monthly check and free 1 room apartment.

Guys you are killing me with these dramatic comparisons lmao

Busty Demoness9 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

I still have a major concern for BE only being available from level chests.

However, as said in another reply, I'm still sold on the rune rework. Just not the refund portion.

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Pretty sure he's using it as a sort of retroactive reward for the fact you're redoing the level system. Something that still makes sense due to the fact you aren't going to retroactively reward level 30 players (regardless of WHEN they hit level 30). I would not get anything from said 1-30 chests, but I'm sure there are plenty of other fresh level 30 accounts that would greatly enjoy being compensated since they are clearly losing out.

And if we're going to be honest, your current refund policy on runes is not taking care of people who dedicated time and IP to them; particularly since these were required for playing ranked with the mindset of "play to win". You're giving players less than 50% of what they paid for runes simply for having bought them prior to the cutoff date. I don't see companies punishing players for buying their games when they switch to the F2P model (see Battleborn and Evolve).

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

There will need to be a mix of both, in my opinion.

Before players were awarded RP for leveling, players would show their support for the game by buying skins. Even after said reward, using skins was still considered a show of support if they were 975 or higher.

Once Hextech Loot came out, it felt like you started pandering to the new players at the cost of veterans. This Rune Refund policy is just a lot more open about it because we are penalized for having bought runes sooner (see above).

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

I'm glad you're asking for feedback, I can only hope that Riot (as a whole) is actually taking considerations based on it.

ModCaptainMårvelous8 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

Hey Cact. Gonna respond to you paragraph by paragraph so it makes my thoughts more clear.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

This is partially in response to Ghostcrawler's comment about why they're not giving chests away: Partially because you basically got the 1-30 chests but also because there's not something intrinsically rewarding about having a giant plate of chests dumped in front of you. It's fine, I get it. I remember when I opened HotS after they changed the leveling and I just asked myself when the fucking nightmare would end after opening like 50 boxes. In addition, while I might be reading this wrong, some chests from 1-30 are skewed towards champs but have the potential to drop skins or other cosmetics. Things we could never get with IP. Again, I might be misreading this.

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

I understand where you're coming from with this but it does not feel like a "little back". While I'm fine with it and I don't really care too much about it, many players feel like they got spit in the face. 100/300 isn't even 10% of most rune costs and people feel like their investment was terribly wasted.(EDIT: I have been pointed out that it's roughly 25% and 15% refund, respectively. Still not very high.) They feel like things they could have spent towards fun and enjoyment, such as unlocking a new champ, was instead spent to make sure they wouldn't have a miserable time. It might sound like a tiny detail but spending to have fun vs. spending so you can have fun is a massive variance when you think about it.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Yes and no. Part of the reason why I also said that even recent players should get a reward is because this shouldn't be exclusive. The player base shouldn't be divided against the the guy who picked up league two weeks ago vs. the guy who had a beta code from the DOTA All-star forum. In my suggestion, I wanted to make sure EVERYONE got a reward. Hence why vets get a bonus.

Now, here is where we disagree: You misunderstand that I want players to be rewarded just for playing the game. League isn't a game you just play, it's a game that people invest time, money and more into. And you know, Riot doesn't always hit the mark. Some people dislike or outright hate certain changes or seasons. Sometimes a champ you loved gets reworked to be healthier. This isn't just rewarding players for playing; This is rewarding players who stuck with Riot and League regardless. Players who were there for, as I said in the OP, highs, lows and sideways. A reward for continued support. I didn't play league because I thought one day, seven-plus years later, I would get free cosmetics and have power over a little subsection of the boards, I played because I enjoyed it. It'd just be nice for Riot to acknowledge my (and many others) contributions to league, even if all we did was tell a friend about how much fun we had playing it.

And I'll concede: Yes, I'd love to have something to express my long-standing status as a vet. I'd gladly throw this entire suggestion away. That said...

  • I don't think Riot should alienate new players entirely from a reward, even if it's a far less interesting skin.
  • I don't think it should be up ENTIRELY to Riot to decide what the reward is. A good example is the Thunderdome project of this year with Riot working with players to create something amazing.
  • I sadly worry that all of this might merely be talk to tide us over until it's nice and under the rug. Riot has been promising veteran acknolwedgement for years now. The reason so many are upset is that this is was a prime, perfect time to roll out rewards for veterans with what will essentally be the biggest change league has ever got. Instead, many are left disappointed.

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

You've got nothing to be sorry for. Honestly, I'm glad you stopped by to talk because discussions like this are how things improve, rather than trying to wish death on all of Riot and how DOTA2 HotS Overwatch PUBG is so much better and has caring devs who listen to us.

DeathBurst2 votes

{quoted}

100/300 isn't even 10% of most rune costs

Oh, come on. You want me to digg up the old prices in the wikia History? At a minimum, with the current prices displayed, we have 66 types of Runes at 820 or lower IP, where a 100 IP refund is at least 12%, which is already more than the "not even 10%" you claim. A large fraction of them are even 410 or lower, meaning at least 25% refund.

Same deal for Quints, we have 31 Quints with a max price of 2050, were a 300 refund corresponds to a 15% refund. The majority of them are 1025 or lower, so a 30% refund.

All in all, the amount refunded can NOT go below 12%, but for most people it should be somewhere around at least 20%, double what you claim. You can talk about principles and good practices and customer relationship all you want, but if you're gonna throw numbers in the discussion, at least be honest about them....

Vacus6 votes

{quoted}

Oh, come on. You want me to digg up the old prices in the wikia History? At a minimum, with the current prices displayed, we have 66 types of Runes at 820 or lower IP, where a 100 IP refund is at least 12%, which is already more than the "not even 10%" you claim. A large fraction of them are even 410 or lower, meaning at least 25% refund.

Same deal for Quints, we have 31 Quints with a max price of 2050, were a 300 refund corresponds to a 15% refund. The majority of them are 1025 or lower, so a 30% refund.

All in all, the amount refunded can NOT go below 12%, but for most people it should be somewhere around at least 20%, double what you claim. You can talk about principles and good practices and customer relationship all you want, but if you're gonna throw numbers in the discussion, at least be honest about them....

The math I saw said that if you had every rune, it was ~18% refund.

Keep in mind that this is the refund after Riot proposed a 40% refund, players said 'that's too little', and Riot said 'ok we hear you we'll do better'.

Instead of doing better, they cut it in half.

(Personally, I thought 40% was fine, but I'm offended by them saying or at least implying that they would do better and then cutting it in half, while obfuscating the fact that they cut it in half by declaring flat numbers and never comparing them to a percentage of costs.)

RiotRiot Cactopus14 votes

{quoted}

Hey Cact. Gonna respond to you paragraph by paragraph so it makes my thoughts more clear.

I'll do the same so I can just address the most important points.

In addition, while I might be reading this wrong, some chests from 1-30 are skewed towards champs but have the potential to drop skins or other cosmetics. Things we could never get with IP. Again, I might be misreading this.

Oh, okay, so it sounds like a lot of the initial cause of this post WAS a misunderstanding. Players leveling from 1-30 aren't getting the same types of loot chests that you can get now for purchase or for getting an S rank on a champ. The chests you get in the new leveling system are almost ALWAYS champion shards, and that's not different for noobs.

The only exceptions are when you hit milestone levels (50, 75, 100, etc.), which give you exclusive cosmetic content. We definitely are not intending to give players exclusive cosmetic content for leveling from 1-30. There has been an idea floating around about maybe giving you like a random ward skin or whatever when you hit 20, but I don't actually think we're even going to do that. So again, if you're already level 30, you're not actually missing out on anything. You got IP when you were leveling. Instead of IP, noobs in the new system are just getting cheapo 450 IP champions and champion shards (which can be turned into BE, which is now the same as the IP you got back in the day).

I hope this clears things up.

Part of the reason why I also said that even recent players should get a reward is because this shouldn't be exclusive. The player base shouldn't be divided against the the guy who picked up league two weeks ago vs. the guy who had a beta code from the DOTA All-star forum. In my suggestion, I wanted to make sure EVERYONE got a reward. Hence why vets get a bonus.

I'm 100% in agreement with you. But I'm starting to lose the thread again a little bit here. Are we talking about rewards for buying runes? Or just general rewards for playing the game? If we're talking about rewards for buying runes, the rewards we came up with actually do give everyone something a little back. If we're talking about rewards for everyone just for playing the game, then I feel even more confused, because that's EXACTLY what the new leveling system is designed to do. It's true that it was specifically designed with veterans in mind to give them more stuff to work toward, but noobs will be able to get access to it as well. The beauty of the new system is that you'll get more rewards the more you play, and you'll start unlocking exclusive cosmetic stuff the higher you go. It's solving this problem for the future so we don't keep running into it.

Now, here is where we disagree: You misunderstand that I want players to be rewarded just for playing the game. League isn't a game you just play, it's a game that people invest time, money and more into. And you know, Riot doesn't always hit the mark. Some people dislike or outright hate certain changes or seasons. Sometimes a champ you loved gets reworked to be healthier. This isn't just rewarding players for playing; This is rewarding players who stuck with Riot and League regardless. Players who were there for, as I said in the OP, highs, lows and sideways. A reward for continued support. I didn't play league because I thought one day, seven-plus years later, I would get free cosmetics and have power over a little subsection of the boards, I played because I enjoyed it. It'd just be nice for Riot to acknowledge my (and many others) contributions to league, even if all we did was tell a friend about how much fun we had playing it.

I agree with you. Our players are everything. You're the whole reason League is successful. Honestly, we think that investing the money we've made on the game BACK into it is the best way we can show our appreciation to players who've been with us the longest. That's why we constantly try to make the game better, whether that's by reworking runes and masteries or making a better leveling system. When we ship changes like that, it should always be with a humble heart and an attitude of gratefulness toward players like you who keep playing and form a community that we can keep serving. I think that changes that benefit the game (runes now free, editable in champ select, better leveling system, etc.) are a much better form of reward for players than randomly dumping loot crates every once in a while.

I don't even think there's anything wrong with giving away loot stuff, but I have to admit that I worry about the sort of precedent we set when we do stuff like that. It's almost like the message players are getting from this is: "Hey, every time Riot tries to improve an old system in the game, they're actually screwing you over and they owe you compensation and an apology for the way the old system was."

Just a thought.

I sadly worry that all of this might merely be talk to tide us over until it's nice and under the rug. Riot has been promising veteran acknolwedgement for years now. The reason so many are upset is that this is was a prime, perfect time to roll out rewards for veterans with what will essentally be the biggest change league has ever got. Instead, many are left disappointed.

You've got nothing to be sorry for. Honestly, I'm glad you stopped by to talk because discussions like this are how things improve, rather than trying to wish death on all of Riot and how DOTA2 HotS Overwatch PUBG is so much better and has caring devs who listen to us.

Hey man, I really appreciate you for engaging in a conversation with me about this. Sometimes it feels like other posters on the boards just want to kick and scream, even when Rioters come in and genuinely try to talk with them about stuff. So I'm grateful for the ability to talk deeply about this stuff with you.

Now, to your point about whether we're going to recognize veterans: I do feel like the new leveling system isn't being properly understood here. The whole point of its design is to give you cool things to work toward that show off your veteran status. Before, you just got IP for playing games, and after preseason you'll still basically be getting all that (since BE now includes all of IP's power) but you'll ALSO get exclusive cosmetics that say to everyone "this player put in a lot of time into League." Legit the whole point of the new system is to reward people for sticking with the game.

Now, is that enough? Have we ever really done "enough" for players? I think the answer is no. I really do think that it should be obvious to other people if you've been playing since the earliest seasons of League, and the game doesn't do that well. There are probably lots of other things we can do to make more meaningful rewards for sticking with the game, and I'm posting here today because I really do want to hear folks' ideas. But the BEST thing we can do for players is design systems JUST LIKE the new leveling system that make the game better for everyone.

Wow that was a long post. Again, I do think I should apologize because concision is a virtue lol

IAintDarius7 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=001500060001,timestamp=2017-09-05T00:13:26.457+0000)

Hey man, I really appreciate you for engaging in a conversation with me about this. Sometimes it feels like other posters on the boards just want to kick and scream, even when Rioters come in and genuinely try to talk with them about stuff.

Literally my first impression of you after having zero input on this debate was a circlejerk post talking about the blatant ignoring of the community. You clearly stated you're just waiting for us to stop talking so what is the incentive for begging for you to hear us?

RiotRiot Cactopus7 votes

{quoted}

Literally my first impression of you after having zero input on this debate was a circlejerk post talking about the blatant ignoring of the community. You clearly stated you're just waiting for us to stop talking so what is the incentive for begging for you to hear us?

You misunderstood what I meant there. I was saying we were quietly listening to see how the conversation panned out after the initial reaction. We were always listening to the posts, but I was explaining why we weren't running in to post tons right away. It's not about hoping for you to stop talking at all. That's why I'm here having conversations with people and asking a lot of clarifying questions.

Solahrity4 votes

I'm 100% in agreement with you. But I'm starting to lose the thread again a little bit here. Are we talking about rewards for buying runes? Or just general rewards for playing the game? If we're talking about rewards for buying runes, the rewards we came up with actually do give everyone something a little back. If we're talking about rewards for everyone just for playing the game, then I feel even more confused, because that's EXACTLY what the new leveling system is designed to do. It's true that it was specifically designed with veterans in mind to give them more stuff to work toward, but noobs will be able to get access to it as well. The beauty of the new system is that you'll get more rewards the more you play, and you'll start unlocking exclusive cosmetic stuff the higher you go. It's solving this problem for the future so we don't keep running into it.

The new leveling system will only reward players from the day its implemented forward, there will be no way to distinguish within that system between an account played on since season 1, and an account who just hit level 30 this season. The only way that system rewards a player who has played the game for years over a new account is by giving all the exp they gained since hitting lvl 30 to them, and even then that would be flawed because ranked doesn't give exp.

DeathBurst2 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

I'm amazed by your patience...

I'll start by saying that I mostly disagree with the negative sentiments expressed on the boards about all that pre-season stuff, so I'm just trying to interpret what other people said. Take it for what it's worth.

But from spending too much time on the boards and reading a LOT of various threads, I think that the biggest gripe against the current plan is that "newest players get it better", with the full refund for Runes bought that last season. Veterans who invested a lot in the game (time if not money) want to be treated at least as well as recently acquired players that may not stick with the game, and so they want the same full refund. If not more, to reward their fidelity.

(Again, I want to stress I personally disagree with that sentiment, but if you want to understand the dynamics down here, that's how I perceived it.)

RiotRiot Cactopus12 votes

{quoted}

I'm amazed by your patience...

I'll start by saying that I mostly disagree with the negative sentiments expressed on the boards about all that pre-season stuff, so I'm just trying to interpret what other people said. Take it for what it's worth.

But from spending too much time on the boards and reading a LOT of various threads, I think that the biggest gripe against the current plan is that "newest players get it better", with the full refund for Runes bought that last season. Veterans who invested a lot in the game (time if not money) want to be treated at least as well as recently acquired players that may not stick with the game, and so they want the same full refund. If not more, to reward their fidelity.

(Again, I want to stress I personally disagree with that sentiment, but if you want to understand the dynamics down here, that's how I perceived it.)

I think your assessment is right, and we've been sort of surprised that people reacted that way. The rationale for doing it the way we're doing it really had nothing to do with giving new players better treatment. Rather, the idea was that if you bought runes this year, you probably didn't really get good value out of it. If you've been using runes for a few seasons, however, you've gotten a lot more value out of it.

I think the negative reaction we're seeing here on the boards is more about a more general sense that this is one more example of veterans getting a bad deal compared to players. This might be something that takes time to make better. I'm just here asking questions to help my understanding, and responses like yours actually are really helpful.

Lucifer1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

For me, it's most like... What do I even really do with the BE? I have most chromas (and the ones I don't have, I don't want), I've been around long enough to get skins like urkwick back when they were 1 RP, I have a ton of icons already... It's just like, what am I supposed to do with all the BE I get? It would be nice if there were some new rewards, not just a rehash of some stuff in the vault (besides just a few random icons).

RiotRiot Cactopus10 votes

{quoted}

For me, it's most like... What do I even really do with the BE? I have most chromas (and the ones I don't have, I don't want), I've been around long enough to get skins like urkwick back when they were 1 RP, I have a ton of icons already... It's just like, what am I supposed to do with all the BE I get? It would be nice if there were some new rewards, not just a rehash of some stuff in the vault (besides just a few random icons).

There'll be some stuff in there for you, including a few gemstones, an exclusive emote, and an exclusive ward skin. If you've got literally everything unlocked you're actually among a pretty rare class of players (probably top 1% easily), but I think you're right thought that we do need to keep coming up with new rewards for people like you.

Lucifer1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015000a0000,timestamp=2017-09-05T00:24:06.215+0000)

There'll be some stuff in there for you, including a few gemstones, an exclusive emote, and an exclusive ward skin. If you've got literally everything unlocked you're actually among a pretty rare class of players (probably top 1% easily), but I think you're right thought that we do need to keep coming up with new rewards for people like you.

Thanks for the response! I think it would be cool if there could be new chromas released alongside this, but I understand if that's a big undertaking and not something that could happen at this point. Despite some of the vitriol, I'm glad you are here engaging and having dialogue. It would be easy to just ignore the community entirely and not post.

RiotRiot Cactopus8 votes

{quoted}

Thanks for the response! I think it would be cool if there could be new chromas released alongside this, but I understand if that's a big undertaking and not something that could happen at this point. Despite some of the vitriol, I'm glad you are here engaging and having dialogue. It would be easy to just ignore the community entirely and not post.

I'll admit it: you guys are really scary sometimes lol. But if we really want to do the right things for players we need to get in here and get beaten up every once in a while so we can better understand some shit. It really helps when there are cool people who calm down and express themselves in a way that we can understand. That's why I always just try to ask a bunch of clarifying questions even when people seem tilted af lol

Shinjusuke14 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Ah hell... I guess I'll jump in here because I'm a little confused by the post and I want to understand y'all's perspective better.

One thing I'd like to understand is that it seems like this is a reaction to multiple changes: runes becoming free, the new leveling system, and a more general feeling that maybe Riot just doesn't show that we care enough about veteran players. You mentioned in the headline something about "30 chests," but we said we aren't going to do that because the new chests system is just a replacement for the IP you get after games now—you've already gotten the IP for all the games you've ever played, so there's no reward that veterans are missing out on as a direct result of the leveling system change. Does that make sense?

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes. The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players. **If that's really what you're trying to get at, I'm with you. I'm not sure I agree that we should just haphazardly hand out skins to accounts just because they've played a game a couple of times per season (after all, that was never the deal when you made your account—you play games for fun and because you want to, not because we promised to give you skins for free). But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

Really now?

That's funny, I thought I bought runes and rune pages because without doing so over the last 7 seasons, I couldn't be REMOTELY competitive, DEFINITELY couldn't even play my favorite role for the overwhelming majority of the those seasons (Jungle), and because some champions were outright balanced around expected rune setups.

You're right. I got my "use" out of Runes. A widely-agreed poorly-designed system that's essentially an entry fee to remotely standing a chance versus anyone who had them. Oh boy I'm so glad I used my IP on that instead of stuff that would actually give me enjoyment :^)


A full rune page, from buying a new page to filling it with tier 3 runes, could cost up to 34590 IP a few seasons ago: ((820 x 27) + (2050 x 3) + 6300)

If we assume an average of 30 minute games, and a 50/50 win/loss ratio, that means ~88IP per win, ~58IP per loss. So, the average of those two IP values being ~73 IP, that means filling out a rune page could cost up to 473.84 games for veteran players, without win-of-the-day.

That converts into ~237 hours of playtime. If we assume that every 24 hours, you get a win of the day bonus, that means 9.87 WotDs, or 1480 IP total. We should probably be generous and assume that the player takes many more days to get that playtime, so I've quintupled the amount of days that takes. So, approximately 7403.68 IP in WotD if we're being generous.

Subtract that from the total (34590 - 7404) to get 27186 IP for your full rune page. That drops our playtime to a "measly" 372.4 games, or 186 hours.

186 hours. 7.75 days of my life. Just to not get fucking stomped in almost every game I play against someone who already made that time investment.


That is for ONE rune page. Again, it is the most costly rune page possibility, but it really doesn't drop the number a whole lot to turn 1/3rd of those 820s into 410s. Drops the number by about 25 hours.

ONE rune page.

For probably a small handful of champions you play.

You pick a new champ that's in a different role? (since you have to know all 5 roles eventually), chances are you need a new page.

Some of us have 9 pages, all of which we use. All of which are filled with runes.


So, yeah, you're damn right that the new players getting full refunds while the veterans who have stuck through all the shit and literally given up weeks of time of our lives just to be at a baseline competitive level with our favorite champions are a little irritated.

This feels like Riot just doing lipservice to the players who've been around since forever. It feels like Riot forgetting they used to just be this random knockoff-of-a-mod nobody, and that they only got big in the first place because of veterans like us who stuck with them, supported them, bought their shit, told people about them, started clubs, sang their praises, and so on.

So yeah, I feel slapped in the face. I feel forgotten about. THAT'S why vets are pissed. Cuz we were there. And Riot doesn't seem to give a shit.

So you're right. You don't "owe" us anything. But that doesn't make it any less of a statement of "lol fuck the vets"

DeathBurst1 votes

{quoted}

Some of us have 9 pages, all of which we use. All of which are filled with runes.

And none of those 9 pages have Runes in common? Common, tell me that at least 4 of those pages don't all have the same Armor Yellows? Well, you just saved up 22K IP, according to your "generous" calculation.

And I didn't check your profile, I don't know what you mean with "remotely competitive", but what I do know is that half* the player base could get away with 2 basic Rune Pages (one AD, one AP).

You don't need more than those basic Rune pages until at least mid-Silver, which is the half-way point of the Ranked player base. So probably a vast majority of the total player base (once we include Normals and fun modes like ARAM) could get away with those 2 Rune Pages.

Shinjusuke3 votes

{quoted}

And none of those 9 pages have Runes in common? Common, tell me that at least 4 of those pages don't all have the same Armor Yellows? Well, you just saved up 22K IP, according to your "generous" calculation.

And I didn't check your profile, I don't know what you mean with "remotely competitive", but what I do know is that half* the player base could get away with 2 basic Rune Pages (one AD, one AP).

You don't need more than those basic Rune pages until at least mid-Silver, which is the half-way point of the Ranked player base. So probably a vast majority of the total player base (once we include Normals and fun modes like ARAM) could get away with those 2 Rune Pages.

You're right, Armor Yellows are pretty reusable. But that's basically the only one that will go into almost any rune page.

Yellows are typically health (flat or scaling), or armor. In the "old days", they were also sometimes crit chance, or more rarely crit damage. They were gold generation if you were support.

So that's 6 different frequent options for yellows alone.

Blues are now usually either MR, or AP (flat or scaling). Sometimes CDR.

Reds are either Armor Pen, Magic Pen, Hybrid Pen, Attack Speed or AD. Sometimes Crit Chance.

Quints are either Health, AP (flat or scaling), AD, Attackspeed, Armor Pen, Magic Pen, Hybrid Pen, Move Speed, or in the old days sometimes gold gain for supports.

So, yes, there are a lot of runes that old players needed to have to play a variety of champs in the roster.

Some are reusable.

And my statement of them being necessary for baseline competitiveness (news flash, ranked is competitive) stands entirely. And my statement of them being ABSOLUTELY NECESSARY to Jungle with any sort of success, especially in every season before season 6, is undeniably true for almost all champions.

So yeah, armor runes are reusable in multiple pages. If you're making real, competitive rune pages, armor runes are pretty much the only ones that can be found in probably half your pages. The rest have variance. Hell, there have been multiple cases where (ADCs being the most common), Riot has made balance changes specifically under the assumption that you're running certain rune setups. Vayne running flat AD reds is where this has shown up the most, if memory serves. For several seasons mages and mage items were balanced from champion to champion based on whether a given mage took Magic Pen runes or Flat AP.

You're right that in bronze 5 people have shit pages, and that's part of why they're in bronze 5. Runes are a necessary "entry fee", and one that has sucked ass to put up with. Be as sarcastic as you want, those are the generous estimates, whether you like it or not. Even if half your pages shared runes, that's still approximately 5 pages of runes.

DeathBurst1 votes

{quoted}

You're right that in bronze 5 people have shit pages, and that's part of why they're in bronze 5. Runes are a necessary "entry fee", and one that has sucked ass to put up with.

I didn't stay "in Bronze 5", I said "up to mid-Silver". And I stand by that statement. You probably won't be able to play in Diamond with 2 basic Rune Pages. But in mid-Silver? Definitely. And I didn't say to not play without Runes at all, I said to play with 2 basic Pages. Of course you needed Runes to Jungle. But a basic page works perfectly fine for that.

Now, let's just count: 5 different kinds of Yellows, 3 different kinds of Blues, 6 different kinds of Reds. Total 14. Not even 5 Rune Pages worth of Runes, we're far from the 9. Congrats, you just saved 80K+ IP on your "generous" calculation (that was using the most expansive price possible, mind you).

Shinjusuke4 votes

{quoted}

I didn't stay "in Bronze 5", I said "up to mid-Silver". And I stand by that statement. You probably won't be able to play in Diamond with 2 basic Rune Pages. But in mid-Silver? Definitely. And I didn't say to not play without Runes at all, I said to play with 2 basic Pages. Of course you needed Runes to Jungle. But a basic page works perfectly fine for that.

Now, let's just count: 5 different kinds of Yellows, 3 different kinds of Blues, 6 different kinds of Reds. Total 14. Not even 5 Rune Pages worth of Runes, we're far from the 9. Congrats, you just saved 80K+ IP on your "generous" calculation (that was using the most expansive price possible, mind you).

Keep being sarcastic, you're just weakening your own "point" (see what I did there).

Miscounting doesn't help you either.

6 frequent yellows, 4 frequent blues if you count scaling and flat AP (which matters for some mages), 6 reds, 10 quints. That's 25.

The absolute most basic you could go for jungling would be a page for AD champions and a page for AP, both running MR and Armor in blues and yellows.

That's not efficient for anyone but maybe up to like 6 champions. You're not just clearing slower, you're clearing with less health, you're ganking less, and you have less objective control.

Being dead-center in mid silver means you're almost exactly at the 50% mark of the playerbase, being above 50.12% of players.

Ignoring the OBVIOUS fact that nobody playing ranked wants to be mid-silver and thus needs real rune pages to get higher than the bottom half of the playerbase, you still have the problem of that really isn't very far, and that people in normals aren't just all running empty pages.

You really don't have a point. You just have nitpicking, and frail nitpicking at that. Hell, it's not even an actual refutation of anything I've said. Even if you were right about saving "80k ip", that's operating under the assumption of the worst-case scenario which means 80k is, what, half the cost at most? Congrats, you played yourself. As far as I can tell you're just interested in being a contrarian for some reason.

That's the last I'm going to say on the matter because explaining grade school math is a waste of time, but feel free to keep trying to figure out what your argument is.

RiotRiot Cactopus12 votes

{quoted}

Really now?

That's funny, I thought I bought runes and rune pages because without doing so over the last 7 seasons, I couldn't be REMOTELY competitive, DEFINITELY couldn't even play my favorite role for the overwhelming majority of the those seasons (Jungle), and because some champions were outright balanced around expected rune setups.

You make some really strong points against the old rune system, and I 100% agree with them. Honestly, it felt like some pay-to-win garbage and the game will be better off without it. So I'm with you.

I just wnat to understand, though: are you saying that you WOULD be happy with us again if there was something besides what we're giving you now? And does it have to be piles of BE, or could it be something else that accurately expresses how much time you've put into League?

DeathBurst1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015000b0001,timestamp=2017-09-05T00:31:49.669+0000)

You make some really strong points against the old rune system, and I 100% agree with them. Honestly, it felt like some pay-to-win garbage and the game will be better off without it. So I'm with you.

Please don't say that. There was no way to exchange real world money for more IP, and no way to just get better Runes by paying more. Yes, the old system was terribly bad. But was it "Pay-to-win"? Not in the least, and that's an important nuance. And as a Riot official, you shouldn't imply that it ever was Pay-to-win, you KNOW that it will be taken out of context and be used as fuel for more disinformation. Please.

RiotRiot Cactopus11 votes

{quoted}

Please don't say that. There was no way to exchange real world money for more IP

IP boosts. It was direct dollars for IP (and lots of players took that IP and used it to buy in game power in the form of runes). I'm really glad we're changing that part of the game.

Busty Demoness1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015000b0001,timestamp=2017-09-05T00:31:49.669+0000)

You make some really strong points against the old rune system, and I 100% agree with them. Honestly, it felt like some pay-to-win garbage and the game will be better off without it. So I'm with you.

I just wnat to understand, though: are you saying that you WOULD be happy with us again if there was something besides what we're giving you now? And does it have to be piles of BE, or could it be something else that accurately expresses how much time you've put into League?

While I can't speak for everyone, I think an increased refund to runes bought prior to Season 7 (compared to 100% for runes bought this season) would be a start. 120% would be something to reward those who invested in the system as well as throwing a bone to those who only hit level 30 in the past 2 seasons (since they are still shafted, just less).

RiotRiot Cactopus14 votes

[{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015000b00010003,timestamp=2017-09-05T11:12:43.763+0000)

While I can't speak for everyone, I think an increased refund to runes bought prior to Season 7 (compared to 100% for runes bought this season) would be a start. 120% would be something to reward those who invested in the system as well as throwing a bone to those who only hit level 30 in the past 2 seasons (since they are still shafted, just less).

Look, I'm gonna be really honest with you, because it seems like some of you guys think it would just be super easy for us to give away all the IP in the world with no consequences. IP is worth money for Riot—giving it away cuts into future champ sales. We can pretty closely estimate how many RP-based champ sales we'll lose over any given time period after giving away IP, and I want to make it clear here that selling champs is a huge part of the way Riot makes money so we can reinvest in the game.

Also, by merging the runes and masteries system into a new, free system, we're already investing in a major upgrade to the game. This costs money, but we think it's worth it for the future of League. So, the goal with the rewards we've announced is to recognize the time you’ve spent getting Runes and reward you fairly for it, without going overboard. That's why we're doing what we're doing.

One other thing I've gotta call out is this whole "investment" language around runes. Obviously players invested lots of time into the system, but this thing was never pitched as a literal investment that you were one day going to get 120% returns on. To say that people who spent IP on runes should get 120% back doesn't make sense to me. Runes were basically a barrier you had to cross before you could be competitive in ranked play, not a stock you purchased for some later return. You played games and got IP in order to lift that barrier so you could be on equal ground with other people. Now that we're effectively removing that barrier for all players, it makes sense to us give a little back to folks who've been with us for a long time, but we're not going to treat buying runes as if it were the same as buying stock in the company with IP.

Nefas4 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015000b000100030000,timestamp=2017-09-05T14:20:57.765+0000)

Look, I'm gonna be really honest with you, because it seems like some of you guys think it would just be super easy for us to give away all the IP in the world with no consequences. IP is worth money for Riot—giving it away cuts into future champ sales. We can pretty closely estimate how many RP-based champ sales we'll lose over any given time period after giving away IP, and I want to make it clear here that selling champs is a huge part of the way Riot makes money so we can reinvest in the game.

Asking customers to care about Riot (or really any company's) bottom line is always going to be a losing proposition, especially when it comes to giving compensation back to customers.

Also, by merging the runes and masteries system into a new, free system, we're already investing in a major upgrade to the game. This costs money, but we think it's worth it for the future of League. So, the goal with the rewards we've announced is to recognize the time you’ve spent getting Runes and reward you fairly for it, without going overboard. That's why we're doing what we're doing.

And many people clearly don't feel like they are being rewarded fairly or that Riot is recognizing with these rewards just how bad of a system Runes were for the game.

One other thing I've gotta call out is this whole "investment" language around runes. Obviously players invested lots of time into the system, but this thing was never pitched as a literal investment that you were one day going to get 120% returns on. To say that people who spent IP on runes should get 120% back doesn't make sense to me. Runes were basically a barrier you had to cross before you could be competitive in ranked play, not a stock you purchased for some later return. You played games and got IP in order to lift that barrier so you could be on equal ground with other people. Now that we're effectively removing that barrier for all players, it makes sense to us give a little back to folks who've been with us for a long time, but we're not going to treat buying runes as if it were the same as buying stock in the company with IP.

No one wanted to spend money on runes - it was a forced 'investment', which is why you are seeing this outcry. Replacing the system isn't rewarding because the system was a bad, painful system in the first place. Loss aversion is real.

And for that matter, the replaced system is just a cleaner, somewhat deeper version of the existing mastery system, which doesn't feel extremely rewarding to make up for the pain associated with the runes system. Everything in "Runes Reforged" could have been added to the mastery system and nothing would be any different, which is why keeping the paid-runes pages feels like a cash grab. The good system - masteries - was always free. The bad system - runes - was always paid. Now that the bad system is going away, the new system becomes, in part, paid, since "Runes Reforged" is just a renamed mastery system.

PS: It feels like the emphasis is on "little" in "give a little back".

TheDangerousTaco2 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

Sorry for the long post. I'm just genuinely interested in digging into some of these nuances with you guys.

There is a lot I wish to say, but since you it looks like your genuinely looking for feedback, there is only one point I would like to touch up on.

You're also pitching this idea as being "in lieu" of the rune rewards we're doing, but I think that doing this idea instead of the rune rewards would be unfair to people who've spent the most on runes.

I honestly think, that decision should be left up to the players. Not saying you don't have a point, or you shouldn't/cant decide things for yourself. But I think what the op was saying would work nicely. I only speak for myself when I say this, but I feel as though most would rather prefer a tier system reward based on total ip spent on rune,s rather than a miniscule refund that feels lesser in all ways and harder to justify/implement. ( all though I know many others who would glady take the 40% refund rate, but that's another issue all together )

The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing.

I agree that the runes rewards shouldn't be just for long lasting players, however I think the op has a point. BE is far less enticing since by default, you have to put a limit on how much you can give. One of the biggest issues with "BE" being given away, is that its not "equal" across the total of runes spent. Not all runes are priced the same, and I can imagine why you didnt bother too since you and other rioters have said it would hurt you just to give away lots of "BE" or track that amount of data. So at this point, without some rare novelty skin ( which is crazy just to do for runes ), I do think gemstones/ or things equivalent are the best way to go. Another person recommend turning BE gained from runes spent, into Orange essesnce, which I also think has a lot more functionality than BE. ( even if the rates for that far were lower ). So I even if I don't agree with the op's full veteran chest, I think the idea is a step in the right direction for a lot of the newer changes.

It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

And finally, I think this is what a lot of people are upset about. There is a lot of defense saying " riot doesn't have to refund you" and yes, that is right. Riot as a whole doesn't have to do anything for its players. But the reason why people feel frustrated with that statement, its because it feels like they were conned into a system that had no real benefit in the long run. Using them in games didn't yield a insanely higher win rate. In fact, it felt like ip was being sunk into a system that barely made .3% of a difference. So when the return rate is not noticeable in game, it leads to a lot of players feeling frustrated that basically all there hard work and time into the system was a waste. Yes there are the occasional season 1 vets that really just did it for the luls. But they don't speak for everyone, and I just wanted to offer a different view point

Those are just my few cents on the matter

RiotRiot Cactopus12 votes

{quoted}

And finally, I think this is what a lot of people are upset about. There is a lot of defense saying " riot doesn't have to refund you" and yes, that is right. Riot as a whole doesn't have to do anything for its players. But the reason why people feel frustrated with that statement, its because it feels like they were conned into a system that had no real benefit in the long run. Using them in games didn't yield a insanely higher win rate. In fact, it felt like ip was being sunk into a system that barely made .3% of a difference. So when the return rate is not noticeable in game, it leads to a lot of players feeling frustrated that basically all there hard work and time into the system was a waste. Yes there are the occasional season 1 vets that really just did it for the luls. But they don't speak for everyone, and I just wanted to offer a different view point

This definitely is a huge paint point. The current runes system is basically just a tax you have to pay to play the game, so all the IP spent on feels like a giant waste rather than cool content you were unlocking. Even though runes were literally just stats and we're going to give champions the stats they need with balance changes and the NEW runes system, it just feels like a sunk cost. Maybe the biggest takeaway here is just to not ever again design a game system that basically gets between you and your ability to play competitively in a game.

Audhulma11 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

The point of the runes rewards we're giving out isn't to "reward veterans" in a general sense; the point is to take care of people who spent IP on runes and give them a little back as a way of saying "thank you" for using a system that we're now changing. It's not even meant as a refund, because remember, we're just replacing the current system with a new and better one.

—you play games for fun and because you want to, not because we promised to give you skins for free

These two go ideas hand in hand - none of us blew our IP on your old rune system because we liked it, because it was fun, or we wanted to. We did it so that we weren't literally throwing games due to not being up to par. There was never any choice in the matter, and we dumped a significant amount of IP (i.e: the opportunity cost of buying champions, more recently, chromas, or on a very basic level, time) into it.

Now, you guys intend to replace the system, which is fine. Then you intend to flush that forced investment down the toilet, which is not fine. Not even a little bit. I certainly hope that makes sense, because I'm not the first person to describe this on the boards, and somebody that's monitoring this stuff has to understand. While the players who have the most ridiculous time spent on the game certainly have hundreds of thousands of IP just laying around while owning everything -many popular streamers fall into this category because playing is their day job- undoubtedly many of your veterans don't fall into that category. That IP still has significant value.

Those things aside, **it seems to me that what you're really saying with this post is that Riot should do more to show that we care about veteran players.

We're saying don't throw us under the bus like you're planning to. And for the record, some ridiculous platitude like an icon or a ward skin in no way holds the same weight as what you guys intend to take away, so expect a lot of ill will should such a suggestion come from Riot.

If you take nothing else away from my post, consider this: We're the players that supported you guys when the company was just 30 people struggling to even keep the servers up. When Riot was struggling to expand, and to build a pro scene, we spread the game to millions. We don't want to regret ever having done so.

nGio1 votes

[{quoted}](name=Riot Cactopus,realm=NA,application-id=yrc23zHg,discussion-id=8h0YpEWl,comment-id=0015,timestamp=2017-09-04T22:15:32.499+0000)

But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

http://i.imgur.com/rZj8X7s.png

Well, you guys could start here. You said 40%, and put yourselves in the pickle on this one. Now players have to beg for the 40% that you put out?

How can you pretend to care about veteran players or their needs when you're lowballing your own original lowball compensation?

You said in a different post that the BE shop could potentially return once or twice a year. Will each reappearance of the shop come with a new "limited time only 150k BE skin!"? If so, the lowballing could end up having a bigger impact, even for the largest of ip hoarders. I personally don't really care that much, but you guys should never have let that "40%" go public, unless you were going to use that as an absolute minimum.

Last question. If I give you all of my ip, BE, WW skins, part of my soul, and pretend that I never saw your projected 40% return, can you make URF a permanent game mode OR setup a permanent monthly rotation of URF, AR URF, One For All, and Hexakill? All this veteran wants are some fun stress free game modes to play with friends, so that I don't have to be stuck complaining on the forums.

RiotRiot Cactopus9 votes

{quoted}

But I'm interested in hearing more about what y'all think we could do to better recognize veterans generally. Does it have to be just random piles of rewards, or is there some better ways we can give veterans to express their longstanding status?

http://i.imgur.com/rZj8X7s.png

Well, you guys could start here. You said 40%, and put yourselves in the pickle on this one. Now players have to beg for the 40% that you put out?

We always try to explain this: surveys are not announcements. We put all kinds of crazy stuff in surveys so we can get a good idea of how folks would react. I'm pretty sure whenever you take a survey that is explained, but it sounds to me like we need to change something about the way we're handling it because you guys continue to treat surveys like they're official announcements.

You said in a different post that the BE shop could potentially return once or twice a year. Will each reappearance of the shop come with a new "limited time only 150k BE skin!"?

I did not say that about the new 150k BE skins every time. We're still figuring out how often to bring the shop back and what to include it. But we also have really good data around how much BE everyone has in their account, so we're not gonna just repeatedly put out skins that no one can afford.

Last question. If I give you all of my ip, BE, WW skins, part of my soul, and pretend that I never saw your projected 40% return, can you make URF a permanent game mode OR setup a permanent monthly rotation of URF, AR URF, One For All, and Hexakill?

LOL you'd have to give me at LEAST 200 icons, 300 emotes, and TWO parts of your soul.

More from General Discussion

More by CaptainMårvelous