Riot, you need to hire a CSM. I'll be your guy for NA!
Goodmorning Riot:
Simply put, I do not want League to die.
I think you need a level head in your inventory. Someone who understands the game from all angles (I have over 6000 games on this account alone, which is 2 years old.)
Many_ maaaaaaany_, thousands upon thousands of people, who are even more invested in League than I am have voiced opinions about this game. Atleast 1% of these suggestions are STATISTICALLY from the highest IQs, who are often overheard(and contrary to popular belief, having a very high IQ does not mean you are very good at the game.). I know you guys are smart, so use it where it counts: In the biggest investment of your LIFE, League of Legends.
Hire me as your Community Suggestions Manager for NA: I will be able to summarize every Suggestion Ticket, culling the clutter and organizing the suggestions by base. Then with my team we will rate each suggestion for its Content, Clarity, Organization, Insight into Subject, Evolution, and Popularity. Finally Riot will be able to take this priceless and FREE gift from it's own playerbase. If you don't have a CSM yet, I implore you to chase this idea until you catch it.
Let me know where to contact you via my messages so we can talk more on the subject.