Despite all the complaints, i still think Riot interacts with the community here a lot.
Playing through other games(mostly mmos) you would be lucky to get a response from a Dev in 1 week(even for something like Blizzard their response time is very slow). However for league i can go to the Dev tracker and see not only 1 response but multiple in 1 day alone. With that being said i think everyone does need to a minute to understand that they are aware of the issues with balance atm and trying to find ways to address them. Take a look at the threads they are responding to and try to mimic them, example: https://boards.na.leagueoflegends.com/en/c/gameplay-balance/EeKjJENI-with-how-strong-bot-lane-and-jungle-are-we-should-look-at-solo-kill-gold-again.