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I want an phone number to make an offical complaint

Gamer Life··1 votes·1,777 views

The mater isnt sort your are refusing to listen or deal with the problem no it hasnt been discussed full and I want a phone number that I can make an offical complaint @The Djinn

or I will go around on every reviewing site letting everyone know about this scam game and how there staff treat there community

36 Comments

ModThe Djinn9 votes

We are not refusing to listen to or refusing investigate the issue. The simple fact is that the boards moderation team is empowered to make moderation decisions, and at no point in the process do we have to reverse our decision simply because you do not personally agree with it, nor does a refusal to do so mean we are not listening -- it merely means that we do not agree with you. I have personally looked over the action in question, and found that it was an appropriate removal.

You are welcome to submit a ticket to Player Support if you wish, who will ensure it reaches our Riot contacts. There is no phone number for this sort of complaint though, so Player Support is your best available option at this time.

Gamer Life2 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000,timestamp=2018-06-03T17:15:45.655+0000)

We are not refusing to listen to or refusing investigate the issue. The simple fact is that the boards moderation team is empowered to make moderation decisions, and at no point in the process do we have to reverse our decision simply because you do not personally agree with it, nor does a refuse to do so mean we are not listening -- it merely means that we do not agree with you. I have personally looked over the action in question, and found that it was an appropriate removal.

You are welcome to submit a ticket to Player Support if you wish, who will ensure it reaches our Riot contacts. There is no phone number for this sort of complaint though, so Player Support is your best available option at this time.

and as I explained it to you and u redfuse to listen. So I would like a phone number to make an official complaint.

Why would I want to talk to the support staff? they are useless and just lie and they wont do anything

ModThe Djinn4 votes

[{quoted}](name=Gamer Life,realm=EUW,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000,timestamp=2018-06-03T17:17:39.366+0000)and as I explained it to you and u redfuse to listen.

I understood your explanation, and I agree that telling someone to do more research, politely, is not a problem. I also pointed out in your previous threads the removed comments where you did not merely tell someone that politely.

If you want a more thorough breakdown, here are the specific issues:

and that my fault you cont move and farm at the same time? just because you dont like the aswer and cant move and farm at same time isnt my fault mate

This comes across as an accusation that the other player is simply bad, which isn't okay.

maybe you should think before you be so toxic

Implying that someone else isn't thinking isn't okay, nor is calling other posters toxic.

do I have to teach u everything

This is not politely requested that they re-read something, but rather a condescending comment that you're shocked at how much you have to tell them. Belittling and condescending comments are not okay.

So I would like a phone number to make an official complaint.

As I have said, the official way to lodge a complaint against the moderation team is through Player Support. There is no phone number available for this. I promise you I am giving you the most direct path available to get your complaint to our Riot contacts.

so you agree that your mod took why i said out of content?

I acknowledge that you may not have meant it in the manner that it came across, but we moderate what is posted on the boards, not how you meant to post it. For example, if I say "Player XYZ is a fucking idiot" and I mean "Player XYZ made a poor choice in choosing to engage there," that comment would be removed. We're moderators, not psychics, and so our actions relate to how content is perceived on the boards by our team and by others. If you wish I can show you how those commends could have been made acceptable.

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000,timestamp=2018-06-03T17:25:00.440+0000)

I understood your explanation, and I agree that telling someone to do more research, politely, is not a problem. I also pointed out in your previous threads the removed comments where you did not merely tell someone that politely.

If you want a more thorough breakdown, here are the specific issues:

This comes across as an accusation that the other player is simply bad, which isn't okay.

Implying that someone else isn't thinking isn't okay, nor is calling other posters toxic.

This is not politely requested that they re-read something, but rather a condescending comment that you're shocked at how much you have to tell them. Belittling and condescending comments are not okay.

As I have said, the official way to lodge a complaint against the moderation team is through Player Support. There is no phone number available for this. I promise you I am giving you the most direct path available to get your complaint to our Riot contacts.

I acknowledge that you may not have meant it in the manner that it came across, but we moderate what is posted on the boards, not how you meant to post it. For example, if I say "Player XYZ is a fucking idiot" and I mean "Player XYZ made a poor choice in choosing to engage there," that comment would be removed. We're moderators, not psychics, and so our actions relate to how content is perceived on the boards by our team and by others. If you wish I can show you how those commends could have been made acceptable.

ow so because your staff tuck it the wrong way. then the way it was ment that my fault ow i see know because use cant look at it other ways that my fault

you cant put any other way if that person can farm and move at same time there that no my fault i didnt say he was bad or shit or anything like that

ModThe Djinn3 votes

[{quoted}](name=Gamer Life,realm=EUW,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000000000000000,timestamp=2018-06-03T17:40:57.916+0000)

ow so because your staff tuck it the wrong way. then the way it was ment that my fault ow i see know because use cant look at it other ways that my fault

That is not what I said, but if that's the takeaway you wish, then sure.

The simple fact is that we can't tell what you meant, and, bluntly, it doesn't matter what you meant. What matters is how what you write comes across, and, as I described in that post, the comments you made cross a line into being belittling, condescending, and insulting, whether you intended them that way or not.

The removal will stand, you have been given the correct way to file a complaint, and there is nothing further I can help you with. I'm sorry, but that's all I can offer at this point in time.

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000000000000000,timestamp=2018-06-03T17:43:33.176+0000)

That is not what I said, but if that's the takeaway you wish, then sure.

The simple fact is that we can't tell what you meant, and, bluntly, it doesn't matter what you meant. What matters is how what you write comes across, and, as I described in that post, the comments you made cross a line into being belittling, condescending, and insulting, whether you intended them that way or not.

The removal will stand, you have been given the correct way to file a complaint, and there is nothing further I can help you with. I'm sorry, but that's all I can offer at this point in time.

that is what you said

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000000000000000,timestamp=2018-06-03T17:43:33.176+0000)

That is not what I said, but if that's the takeaway you wish, then sure.

The simple fact is that we can't tell what you meant, and, bluntly, it doesn't matter what you meant. What matters is how what you write comes across, and, as I described in that post, the comments you made cross a line into being belittling, condescending, and insulting, whether you intended them that way or not.

The removal will stand, you have been given the correct way to file a complaint, and there is nothing further I can help you with. I'm sorry, but that's all I can offer at this point in time.

that is what you said

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000000000000000,timestamp=2018-06-03T17:43:33.176+0000)

That is not what I said, but if that's the takeaway you wish, then sure.

The simple fact is that we can't tell what you meant, and, bluntly, it doesn't matter what you meant. What matters is how what you write comes across, and, as I described in that post, the comments you made cross a line into being belittling, condescending, and insulting, whether you intended them that way or not.

The removal will stand, you have been given the correct way to file a complaint, and there is nothing further I can help you with. I'm sorry, but that's all I can offer at this point in time.

ow so because you cant undertsnad what i meant ofc dont mean it toxic

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000000000000000,timestamp=2018-06-03T17:43:33.176+0000)

That is not what I said, but if that's the takeaway you wish, then sure.

The simple fact is that we can't tell what you meant, and, bluntly, it doesn't matter what you meant. What matters is how what you write comes across, and, as I described in that post, the comments you made cross a line into being belittling, condescending, and insulting, whether you intended them that way or not.

The removal will stand, you have been given the correct way to file a complaint, and there is nothing further I can help you with. I'm sorry, but that's all I can offer at this point in time.

I am still waiting :)

ModThe Djinn3 votes

[{quoted}](name=Gamer Life,realm=EUW,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000000000000002,timestamp=2018-06-03T18:28:51.840+0000)

I am still waiting :)

I am not sure what for, as there is nothing more I can do for you. I have explained the situation, given you the proper escalation path if you wish to further escalate it, and cannot do any more for you. My apologies, but you're not going to get the outcome you seek here (being my reversal of these removals), and I cannot give you a phone number that does not exist.

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000000000000000000000020000,timestamp=2018-06-03T18:47:02.617+0000)

I am not sure what for, as there is nothing more I can do for you. I have explained the situation, given you the proper escalation path if you wish to further escalate it, and cannot do any more for you. My apologies, but you're not going to get the outcome you seek here (being my reversal of these removals), and I cannot give you a phone number that does not exist.

ofc there phone in Riot game head office use dont just shout though walls.

And I have told you what would be the point in contatct support they said they dont do complaints.

So bascly there no appeal system and there no way to to make conplaints. Is that what your telling me?

and if that true why would anyone who knows this would ever trust belive or even want to help league be popular again.

ModThe Djinn5 votes

[{quoted}](name=Gamer Life,realm=EUW,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000000000000000000200000000,timestamp=2018-06-03T18:54:41.567+0000)ofc there phone numbers in Riot game head office use dont just shout though walls.

The moderation team is not Riot staff, and the phone number to Riot's HQ is not a complaint line.

So bascly there no appeal system and there no way to to make conplaints. Is that what your telling me?

Escalating it to a Herald for review was the appeal system for board moderation related issues. You simply aren't happy with the outcome. Not every appeal ends with the person appealing being satisfied with the outcome.

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000000000000002000000000000,timestamp=2018-06-03T18:58:07.352+0000)

The moderation team is not Riot staff, and the phone number to Riot's HQ is not a complaint line.

Escalating it to a Herald for review was the appeal system for board moderation related issues. You simply aren't happy with the outcome. Not every appeal ends with the person appealing being satisfied with the outcome.

No you refuse to take in what been said just because you cant tell if something is toxic or not doesnt make it toxic. Anyone who would read this would know that.

Maybe its not a complaint number but would be away to get some proper asnwer they use staff who think they can get away with twisting things

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000000000000002000000000000,timestamp=2018-06-03T18:58:07.352+0000)

The moderation team is not Riot staff, and the phone number to Riot's HQ is not a complaint line.

Escalating it to a Herald for review was the appeal system for board moderation related issues. You simply aren't happy with the outcome. Not every appeal ends with the person appealing being satisfied with the outcome.

No you refuse to take in what been said just because you cant tell if something is toxic or not doesnt make it toxic. Anyone who would read this would know that.

Maybe its not a complaint number but would be away to get some proper asnwer they use staff who think they can get away with twisting things

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000000000000002000000000000,timestamp=2018-06-03T18:58:07.352+0000)

The moderation team is not Riot staff, and the phone number to Riot's HQ is not a complaint line.

Escalating it to a Herald for review was the appeal system for board moderation related issues. You simply aren't happy with the outcome. Not every appeal ends with the person appealing being satisfied with the outcome.

Also I dont know you from adam so why would I trust or want you to deal with my problem? hmmmm?

DrCyanide5 votes

[{quoted}](name=Gamer Life,realm=EUW,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000000000000000000000020000000000000001,timestamp=2018-06-03T19:01:15.068+0000)

Also I dont know you from adam so why would I trust or want you to deal with my problem? hmmmm?

News Flash: You don't know the Rioters from Adam either. So why would you trust or want them to deal with your problem?

Gamer Life1 votes

{quoted}

News Flash: You don't know the Rioters from Adam either. So why would you trust or want them to deal with your problem?

yer but unfortunately these are the only useless people you can speak to at Riot Games. doesnt me I have to turst the because they just lie away

ModThe Djinn5 votes

[{quoted}](name=Gamer Life,realm=EUW,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000000000000000000000020000000000000001,timestamp=2018-06-03T19:01:15.068+0000)No you refuse to take in what been said just because you cant tell if something is toxic or not doesnt make it toxic. Anyone who would read this would know that.

It has been read by several people now, including the people who reported it, the moderator who made the initial removal, and myself upon review. I'm sorry, but our disagreement is not one that will be resolved the way you want.

Also I dont know you from adam so why would I trust or want you to deal with my problem? hmmmm?

The purple name is an indication that this is something I am authorized to do, and that I've been authorized to do by Riot, and that my actions have shown them that my goal is to help the community. You don't have to trust me: I can't make you, but I also don't have to keep responding after I have clearly laid out that the removal will not be overturned than that I cannot further help you.

This will be my last post on this thread. Have a good day.

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=00000000000000000000000200000000000000010001,timestamp=2018-06-03T19:09:10.284+0000)

It has been read by several people now, including the people who reported it, the moderator who made the initial removal, and myself upon review. I'm sorry, but our disagreement is not one that will be resolved the way you want.

The purple name is an indication that this is something I am authorized to do, and that I've been authorized to do by Riot, and that my actions have shown them that my goal is to help the community. You don't have to trust me: I can't make you, but I also don't have to keep responding after I have clearly laid out that the removal will not be overturned than that I cannot further help you.

This will be my last post on this thread. Have a good day.

see your still refusing to adknowledge what i am saying. Here an idea, if You cant decide if something is toxic or not the ask the person its not us vs mods you know, but you would no that by the way you are acting right now.

I dont care about if that your. Job I dont no you from adam, so How do I know if use are set target for how many punishment use can give out or how bored you get at your job.

I dont know how you sleep at night you and your staff treat people like uter shit and refuse to listen!

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000000000000002000000000000,timestamp=2018-06-03T18:58:07.352+0000)

The moderation team is not Riot staff, and the phone number to Riot's HQ is not a complaint line.

Escalating it to a Herald for review was the appeal system for board moderation related issues. You simply aren't happy with the outcome. Not every appeal ends with the person appealing being satisfied with the outcome.

no one gets off the ass at Riot use all just pass the buck, because not one want to deal with anything. I dont even know how this badly run company is still going because of the state of Riot games

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000,timestamp=2018-06-03T17:25:00.440+0000)

I understood your explanation, and I agree that telling someone to do more research, politely, is not a problem. I also pointed out in your previous threads the removed comments where you did not merely tell someone that politely.

If you want a more thorough breakdown, here are the specific issues:

This comes across as an accusation that the other player is simply bad, which isn't okay.

Implying that someone else isn't thinking isn't okay, nor is calling other posters toxic.

This is not politely requested that they re-read something, but rather a condescending comment that you're shocked at how much you have to tell them. Belittling and condescending comments are not okay.

As I have said, the official way to lodge a complaint against the moderation team is through Player Support. There is no phone number available for this. I promise you I am giving you the most direct path available to get your complaint to our Riot contacts.

I acknowledge that you may not have meant it in the manner that it came across, but we moderate what is posted on the boards, not how you meant to post it. For example, if I say "Player XYZ is a fucking idiot" and I mean "Player XYZ made a poor choice in choosing to engage there," that comment would be removed. We're moderators, not psychics, and so our actions relate to how content is perceived on the boards by our team and by others. If you wish I can show you how those commends could have been made acceptable.

ow so because your staff tuck it the wrong way. then the way it was ment that my fault ow i see know because use cant look at it other ways that my fault

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=000000000000,timestamp=2018-06-03T17:25:00.440+0000)

I understood your explanation, and I agree that telling someone to do more research, politely, is not a problem. I also pointed out in your previous threads the removed comments where you did not merely tell someone that politely.

If you want a more thorough breakdown, here are the specific issues:

This comes across as an accusation that the other player is simply bad, which isn't okay.

Implying that someone else isn't thinking isn't okay, nor is calling other posters toxic.

This is not politely requested that they re-read something, but rather a condescending comment that you're shocked at how much you have to tell them. Belittling and condescending comments are not okay.

As I have said, the official way to lodge a complaint against the moderation team is through Player Support. There is no phone number available for this. I promise you I am giving you the most direct path available to get your complaint to our Riot contacts.

I acknowledge that you may not have meant it in the manner that it came across, but we moderate what is posted on the boards, not how you meant to post it. For example, if I say "Player XYZ is a fucking idiot" and I mean "Player XYZ made a poor choice in choosing to engage there," that comment would be removed. We're moderators, not psychics, and so our actions relate to how content is perceived on the boards by our team and by others. If you wish I can show you how those commends could have been made acceptable.

and am still waiting for this phone number

Modi4 votes

There is no phone number.

redniwediS4 votes

Support staff are the method of official complaints. There is no other method for you. There is no phone number set up for this, so if you want to continue you'll have to make a support ticket.

Gamer Life1 votes

{quoted}

Support staff are the method of official complaints. There is no other method for you. There is no phone number set up for this, so if you want to continue you'll have to make a support ticket.

no there not they have told me they cant deal with complants as they are only support staff

redniwediS3 votes

Well, you're screwed then, because there is literally no other method set up for you to deal with this situation.

Gamer Life1 votes

{quoted}

Well, you're screwed then, because there is literally no other method set up for you to deal with this situation.

what other busniess dont have a complant system/ or dont take complaint?

This game is ofc just set up to make as much money as possable. Yet have the staff do and say what they want and have no repercussion when they lie or dont go by the book

redniwediS3 votes

What other business? Name another game company and there's a good chance they only have a support system for handling game related problems, and not complaints. It's really a common way of handling things in this industry.

Every company is set up to make money, so I don't really see where you're going with that one. Just do what a smart player does in game and pick your fights, because you're sticking to a fight right now that you're not able to win.

Gamer Life1 votes

{quoted}

What other business? Name another game company and there's a good chance they only have a support system for handling game related problems, and not complaints. It's really a common way of handling things in this industry.

Every company is set up to make money, so I don't really see where you're going with that one. Just do what a smart player does in game and pick your fights, because you're sticking to a fight right now that you're not able to win.

every other business that I have see or used there service or bought from them have taken complaints

redniwediS1 votes

Might be an EU vs NA difference then.

Gamer Life1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000,timestamp=2018-06-03T17:15:45.655+0000)

We are not refusing to listen to or refusing investigate the issue. The simple fact is that the boards moderation team is empowered to make moderation decisions, and at no point in the process do we have to reverse our decision simply because you do not personally agree with it, nor does a refuse to do so mean we are not listening -- it merely means that we do not agree with you. I have personally looked over the action in question, and found that it was an appropriate removal.

You are welcome to submit a ticket to Player Support if you wish, who will ensure it reaches our Riot contacts. There is no phone number for this sort of complaint though, so Player Support is your best available option at this time.

and as I explained it to you and u redfuse to listen. So I would like a phone number to make an official complaint.

Why would I want to talk to the support staff? they are useless and just lie

[{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=8OsLEoAq,comment-id=0000,timestamp=2018-06-03T17:15:45.655+0000)

We are not refusing to listen to or refusing investigate the issue. The simple fact is that the boards moderation team is empowered to make moderation decisions, and at no point in the process do we have to reverse our decision simply because you do not personally agree with it, nor does a refuse to do so mean we are not listening -- it merely means that we do not agree with you. I have personally looked over the action in question, and found that it was an appropriate removal.

You are welcome to submit a ticket to Player Support if you wish, who will ensure it reaches our Riot contacts. There is no phone number for this sort of complaint though, so Player Support is your best available option at this time.

so you agree that your mod took why i said out of content?

ModUlanopo3 votes

So I would like a phone number to make an official complaint.

No such number exists. I was unable to find the link for the EUW support, but you can always get to support by clicking on the support link on your boards page:

https://i.imgur.com/pTp5YhM.png[/img]

Hope that helps.

Gamer Life1 votes

{quoted}

No such number exists. I was unable to find the link for the EUW support, but you can always get to support by clicking on the support link on your boards page:

https://i.imgur.com/pTp5YhM.png[/img]

Hope that helps.

and as I just said support staff have already said there nothing they can do they cant take complaints

Imperial Pandaa2 votes

Alright, you caught them. Here is the number for you man. I did a lot of digging for it.

605–475–6962

I also accept any punishment the moderation team feels I may deserve for giving out the number.

Gamer Life1 votes

{quoted}

http://www.dictionary.com/e/their-there-theyre/

your post is reported nice toxic person you are

EvilDustMan1 votes

{quoted}

http://www.dictionary.com/e/their-there-theyre/

Come on, EUW. English could be a second or third language. Dirty pool, chap. Dirty pool.

Pika Fox2 votes

Riot has such a high tolerance for bs, im surprised a rioter hasnt come in to lay the smack down on the OP. Moderation team deserves some props for this.

hi ìm groot1 votes

WTS Phreaks phone number. 50 bucks.

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