Game is literally unplayable with the new client; Fix this immediately

Dominick Destine··2 votes·1,095 views

http://imgur.com/a/c0Wko

http://imgur.com/a/BEj1A

Often times it will go COMPLETELY black and I will dodge games without having a chance of even knowing what the fuck is going on. This is a complete gamebreaker bug that never happened before the new client, and yes I have a done a full repair. RIOT THIS IS UNACCEPTABLE, FIX THIS NOW.

24 Comments

Dominick Destine1 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=LqLKtMpN,discussion-id=KZ3emjc2,comment-id=0000,timestamp=2017-02-28T00:37:46.856+0000)

http://boards.na.leagueoflegends.com/en/c/help-support/MihNFhcV-hot-issue-black-screen-during-champion-select-beta-client

That's useless.

It needs to be fixed, ASAP. If it's not fixed yet, Riot has ROYALLY fucked up, this is literally a game-breaker, the worst kind of bug.

Deep Terror Nami2 votes

That's useless.

It's not a fix...it's information on how to help them fix it. Do you want it fixed or not?

Dominick Destine1 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=LqLKtMpN,discussion-id=KZ3emjc2,comment-id=000000000000,timestamp=2017-02-28T01:31:30.711+0000)

It's not a fix

Then it's useless.

What we need is for Riot to fix it, not some random "It will be done eventually" statement.... paraphrasing obviously.

Deep Terror Nami2 votes

So you want it fixed but you won't provide them your information which will help them do so? That's a new level of stubborn.

Dominick Destine1 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=LqLKtMpN,discussion-id=KZ3emjc2,comment-id=00000000000000000000,timestamp=2017-02-28T01:47:31.403+0000)

So you want it fixed

If they choose not to fix it, they will lose a 7 year veteran of their game and alongside that, probably a bunch of other people.

It doesn't matter if I want it fixed or not, it NEEDS to be fixed , NOW.

but you won't [fix the gamebreaker bug for them, effectively doing their job, for free]

I am not the developers and it is not my job to do their job.

Modi1 votes

Sending them log files is not "doing their job for them". Since you say you are not a developer, let me give you a software professional's point of view.

Log files with relevant information is like a gold mine. Good logs are critical and necessary to identifying, diagnosing, and fixing hard to reproduce bugs. There may be thousands that see this issue on a daily basis. But out of the millions that play, that is only a small fraction of people that see this.

That doesn't bode well for internal testing teams & developers trying to find the issue. If they can't even find the issue, there is no possibility to fix the issue. Your participation (in the form of sending your log files when this occurs) is critical and necessary to resolving this issue.

Also, remember this, you do not pay for the game. Oh yes, you may have paid for skins, champions, chromas, etc, but the bottom line is you are able to play and access this game for free. Give back a little, and send the logs to help make the game better and help fix the bugs.

If you don't wish to participate in the process, then I bid the adieu. Sorry you weren't a willing participant. Good luck with your other games

TL;DR: Send your log files and help fix the problem. If not, don't let the door hit your ass on the way out.

Dominick Destine1 votes

{quoted}

Sending them log files is not "doing their job for them". Since you say you are not a developer, let me give you a software professional's point of view. Log files with relevant information is like a gold mine. Good logs are critical and necessary to identifying, diagnosing, and fixing hard to reproduce bugs. There may be thousands that see this issue on a daily basis. But out of the millions that play, that is only a small fraction of people that see this. That doesn't bode well for internal testing teams & developers trying to find the issue. If they can't even find the issue, there is no possibility to fix the issue. Your participation (in the form of sending your log files when this occurs) is critical and necessary to resolving this issue. Also, remember this, you do not pay for the game. Oh yes, you may have paid for skins, champions, chromas, etc, but the bottom line is you are able to play and access this game for free. Give back a little, and send the logs to help make the game better and help fix the bugs. If you don't wish to participate in the process, then I bid the adieu. Sorry you weren't a willing participant. Good luck with your other games

None of that is even slightly relevant and I didn't bother reading it for the simple reason that; You ignored the core argument I presented and thus, I have no reason to read your argument.

The game is currently broken, it must be fixed NOW. The alternative is not that I "wait", the alternative is that I leave and never return. That is not what Riot wants, therefore I am alerting them that they are treading an extremely dangerous path. The game is COMPLETELY BROKEN.

Do you understand this?

Modi1 votes

So let's make sure i have this down right:

  • You want it fixed
  • You want it now
  • They have not yet identified the cause of the problem
  • They ask for your log files to help identify the cause
  • You refuse, and say "I'm leaving if this isn't fixed now"

Is that about right? I thought so. An equivalent situation:

  • You: "Mom I want dinner"
  • Your Mom: "It's not done yet"
  • You: "I want it now, give it to me now"
  • Your Mom: "If you want it done faster, you can help make it"
  • You: "I want it done now, and it should be done now or I will run away"

Well, there's the door.

Dominick Destine1 votes

{quoted}

  • You want it fixed
  • You want it now

Correct.

  • They have not yet identified the cause of the problem

This is where the line stops.

They SHOULD have already done their job, they have not.

Is that about right? I thought so. An equivalent situation

Your situation was nonsensical, here is a more accurate parallel similar to Tyrek Goldenspear;

  • Let's say I regularly go to a small food shop near my place of work
  • The food shop's door is now broken, not allowing access
  • I tell them that the door is broken and I am hungry
  • They refuse to fix the door and I tell them to fix it or I will go elsewhere for food
  • The response by sycophants is "Well, YOU'RE wrong for expecting them to do their job!!!"
  • My response is; "It's not my job to do their job and fix the door to THEIR place of business
  • Your response ZMOG YOU EXPECT THEM TO DO ACTUAL WORK? WTF
Modi1 votes

[{quoted}](name=Dominick Destine,realm=NA,application-id=LqLKtMpN,discussion-id=KZ3emjc2,comment-id=0000000000000000000000000000000000000000,timestamp=2017-03-01T00:39:15.080+0000)

Correct.

This is where the line stops.

They SHOULD have already done their job, they have not.

You say this as if every developer everywhere and just know what is wrong. If you think this is how software is made, then you are sadly mistaken.

Your situation was nonsensical, here is a more accurate parallel similar to Tyrek Goldenspear;

  • Let's say I regularly go to a small food shop near my place of work
  • The food shop's door is now broken, not allowing access
  • I tell them that the door is broken and I am hungry
  • They refuse to fix the door and I tell them to fix it or I will go elsewhere for food
  • The response by sycophants is "Well, YOU'RE wrong for expecting them to do their job!!!"
  • My response is; "It's not my job to do their job and fix the door to THEIR place of business
  • Your response ZMOG YOU EXPECT THEM TO DO ACTUAL WORK? WTF

I have not said anything about them not doing their jobs, have I? I argued that you can ASSIST them in FINDING the problem. Yes, they are looking and, yes, they will find the problem, but your log files will HELP find the problem FASTER.

In case you were wondering, finding the problem is a prerequisite to fixing it.

The way you are acting is; ZOMG I CAN DO SOMETHING TO HELP??? WHY IN THE HELL WOULD I DO THAT WHEN I CAN JUST SIT HERE AND COMPLAIN.

I'm done with this thread. Peace.

Dominick Destine1 votes

{quoted}

I have not said anything about them not doing their jobs, have I? I argued that you can ASSIST them in FINDING the problem. Yes, they are looking and, yes, they will find the problem, but your log files will HELP find the problem FASTER.

Let me explain in a way that I can relate to personall; I am a dentist. I don't ask my patients "Explain to me the nature of your current pathology" , NO. That is not their job or their place to answer. I ask "Have you experienced any discomfort of any type? how long?" and from there I do a clinical analysis followed by X-rays and oral schematics. It's called doing my job.

Now, the parallel here is; I am reporting a gamebreaker glitch. If you think this is "Not helping" and "just complaining", then you do not understand either concept. I don't expect my patients to tell me "I have suffered [chemical] erosion on the vestibular-distal 2/3rd segment of #16 which has caused accute pulpitis" that's just doesn't happen and if it did , I'd be very worried about my position as a dentist.

Karhtel2 votes

You're acting like a child...you're a grown up quit whining about the problem...it would take you 5 minutes to send them the logs and help them expedite the problem solving process..but instead you are being a stubborn infant...if the client is so broken use the legacy client until it is fixed. I don't think riot cares if they lose some whining little child that refuses to assist them.

Dominick Destine1 votes

{quoted}

You're acting like a child

Nope.

But you can pretend that's the case if you want. I will not interfere with the delusions of others.

TheLastShadow452 votes

There is no talking to this guy. He is super stubborn and only cares about himself.

TyrekGoldenspear2 votes

Except you're incorrect.

The game isn't broken. The client is. Big difference.

It's like saying a house is broken when it's just the door that sometimes gets stuck and won't open.

Dominick Destine1 votes

{quoted}

The game isn't broken. The client is. Big difference.

Fine, allow me to amend my statement; The client is broken, making the game to be practically unplayable.

TyrekGoldenspear2 votes

Fine, allow me to amend my statement;

I have beaten you! And you admit it!

Add me among the ranks of Ariel!

Dominick Destine1 votes

{quoted}

I have beaten you! And you admit it!

Add me among the ranks of Ariel!

You didn't actually beat me in a logical argument. You're just being pedantic.

Ariel's response to your argument would literally have been; "Potato potah-to" and then you'd be boned.... also I didn't say I was wrong, I said I would amend my statement which is different.

I do appreciate the enthusiasm and effort though, you did better than almost everyone in general discussion. Those guys got destroyed so easily...

TyrekGoldenspear3 votes

But did you say I had to defeat you in a logical argument, or did you say I just had to beat you? :)

WOOO!!! SUCCESS!!!! PARTY HARD!!!!

Also I'll ask Ariel if he also thinks I got you beat. Or you can ask him.

Dominick Destine1 votes

{quoted}

But did you say I had to defeat you in a logical argument

Yes, yes I did.

TyrekGoldenspear3 votes

[{quoted}](name=Dominick Destine,realm=NA,application-id=LqLKtMpN,discussion-id=KZ3emjc2,comment-id=00000000000000000000000000000000000100000000000000000000,timestamp=2017-03-01T02:13:30.214+0000)

Yes, yes I did.

Not before! That is called moving the goalposts sir!

Shadòw1 votes

wow your champion pool is rly small m8

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