Those who were rude, threatening and/or went overboard should be shunned by the community and rightly banned, as it has always been the case with properly moderated communities, so the argument that they shouldn't hang around here because some of us are toxic is ridiculous, because that would mean that no one should play the game either for the same reason! A lot of trolls and flamers are present every game, nonetheless we still step in the Fields of Justice (hyronically, I shouldn't call them that way anymore, since they are canon no more) because we, item the first, know that not everyone is a toxic player and, item the second, because we are passionate about the game.
So, either the lore department thinks of us, those who care enough about lore to come here on the boards (which don't even have a link in lol's EUW frontpage), that we are all criminal-like-minded people, or they just aren't passionate enough about their work to be challenged by the communities ideas about it. So, well, if things are this way should we all become yes-men (and -women) and say "please, dear lore department, retcon whatever you like, whenever you like, however you like and how many times you like, for you truly are the enlightened and superior ones we crave to listen and be educated by"? Dissent and its show of it is the most democratical thing, so why not come here and discuss? They can still then say "we decided to go this way, because of the reason we disserted about, so we're not retracing our steps back", but at least we'll have some form of dialogue and show of respect.
Why should they respect us? Well, it's them who aim to be the most player focused company in the world, so it's actually their phylosophy to do so =/
It doesn't make sense of them to not listen to their players so blatantly.
If there's a rework of a character's gameplay, they discuss it, they hear, they remind you the feedback is being read; they still follow their development line, but that's fine, Riot has professionals to take the best decisions for their company, which usually are the best for the majority of players, so no one can rightly ask to start polls everywhere whenever something needs to be made or redone. We don't ask this for the lore neither, we don't actually can ever dream of getting them to let us choose their course of actions, that would be silly, but how can discussing changes with us hurt in any way?
To put it simply, the gameplay guys do a better work at communicating and though we may not agree with their decisions we can share with them our impressions and be heard and keep up a constructive discussion. On the other hand, the lore department just goes "meh" at us and dismisses our opinions without even bothering to say somewhere that they're actually listening to them. Really, to be heard and have it recognized that we are heard and might keep our feedback and concerns present for the future, that is what this is all about.
Those who complain about old lore are obviously people who at least knew it and cared about it. We are some of the people who followed the JoJ, some of those who speculated about the plot unfolding, we are some of those who are passionate enough about this game and its story that we lose our time complaining to this virtual wall of a board where we know we will be unheard. Some may be rude and that I won't excuse, no one should be, here or elsewhere. To keep proper etiquette and netiquette is most vital a value and we should, as a community, remind this to those who cross the line and proceed to shun them, so as to show their behaviour is not appreciated nor tolerated. But in any group of people you will find bad and good ones, you can't stop talking to a community because of toxic individuals.
So, to wrap this all up, I feel offended and hurt at Riot's lore department current management of communication and community feedback. We are outright ignored and relinquished when we file any complaint that is not in line with their route. We shouldn't be treated as outcasts, we are players, we are readers, we are their fanbase.