Positive implications of an alert message

Sir ArmaMalum·8/5/2014, 4:24:39 PM·5 votes·283 views

One thing that I've thought could be improved since the Boards update is the whole idea of the updates system being only for moderation activity. Now we could be here all day about how to do moderation right and what's good and bad about moderation now, but I'm talking about the alert system itself. As it stands right now, getting a notice there specifically means something's been deleted, and the idea that a feature is there in the open just for telling you something negative gives off the wrong vibe imho.

Easy way to fix it though, looking for other actions that aren't bad that can be there as well. Pinning, for example. If a post of yours is pinned as PotD you could get alert saying [X] post has been pinned. That's it. It's a positive message about admin/mod activity and gives the alert feature a more neutral stance. There could be separate alerts for a Rioter response within one of your threads (maybe to a comment that isn't necessarily yours) or maybe even activity spikes to help highlight active threads that may be a bit old. Just thinking out loud here.

But at the end of the day, I would rather see a system feature not be used specifically as if the Boards were made expecting to have to tell you bad news, it starts the whole thing off on the wrong foot. Adding more positive possibilities, even ones with small chance, sets the mood a bit lighter.

3 Comments

Daen8/5/2014, 4:38:33 PM1 votes

Ideally, I would think the Notifications feature will include any action taken that involves a given user. I doubt the intent is for Notifications to only include deletions (if it is, I'm concerned), especially since so many things can happen that aren't specifically negative moderation action.

There could be separate alerts for a Rioter response within one of your threads

This could be useful, but at the same time it goes a bit against the mentality of "Rioters are people too". The Red Tracker is already a pretty significant way for players to see new Rioter posts, and having a separate alert for Rioter responses could feel redundant.

That being said, being able to filter My Updates by Rioters, friends, etc. could be really great. This is probably a topic for another time, however.

Hyrum Graff8/5/2014, 8:23:40 PM1 votes

I'm not sure which of these suggestions, if any, I'd want to use, but, as for the concept itself:

#This is an amazing idea.

It's also totally in line with Riot's initiatives elsewhere (looking at you, revamped tribunal).

Ideally, getting an alert should be just as exciting as getting a notification. You should want to click on that icon; it shouldn't be the "oh shit" counter.