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Riot, you HAVE to do something about player behavior

Lugg··4 votes·777 views

I have been playing League for about 5 years now and the trolling and toxicity is at an all time high. I see reportable offenses in at least 75% of games now. I just had a game where there was a duo bot lane who first off banned my selected champion intentionally, even though I had first pick in the game. Then they started in on the most toxic crap towards me for calling them out on it. It continued thru champion select and during the entire game.

The sad thing is that I'm 100% sure that NOTHING will be done about it even though I reported them. It's also sad that I had a similar experience the day before. Three out of four games you play now have either someone trolling, someone extremely toxic, someone racist, someone intentionally feeding, or people who intentionally ban the champion you would like to play.

Please oh please bring back the Tribunal and actually look at the chat logs of games where people are reported. I guarantee you would be able to perma ban about 90% of the cancer players in the game if you just did that.

There are a lot of great players out there but they are now getting outnumbered by the bad ones.

20 Comments

Kei1432 votes

{quoted}

The sad thing is that I'm 100% sure that NOTHING will be done about it even though I reported them.

you should be a careful when you go all-in with that 100% confidence. Someone (the system) has got a poker face you've never seen before.

Lugg1 votes

I stand by my statement since no one I have reported in the last year has been punished. I'm talking about shit that should be perma ban, let alone the two week ban.

OnlyYouCanHearMe3 votes

You have no way of knowing whether they have been punished or not. Only the last player to submit a report sees the pop-up alert that a player has been punished, so many of them could have been punished without you receiving any word of it. It does not mean that they were not punished for their actions.

Additionally, the Tribunal was extremely behind with a huge backlog of cases. There were never enough players sitting on the Tribunal to keep up with the case load, and there was always an element of bias to the results of voting. The IFS does not have any human bias. It's not capable of treating individual players unfairly based on the context of individual matches. All players are judged on exactly the same standards, which is inherently the most fair situation.

Lugg2 votes

Are you sure it's only the last player who gets the pop up?

What good is it then if the majority of the players never get a pop up. Everyone who reports someone who gets punished needs to receive the pop up for sure.

OnlyYouCanHearMe2 votes

Yes, I am certain of this. It has been confirmed. I am not certain of the reason why only the last player receives the notification. My guess (and it's only a guess) is that it would be something to do with the amount of resources/drain on the servers and potential lagging or slow running that it could cause if every player was sent a notification.

Some of the players who are punished literally receive hundreds of reports before they come up for punishment. There are many things that can affect this; did the player take a break from playing, did they have a prolonged period of good behavior where they were not reported for weeks, was it an outlying case like that of the smite roaming supports where Riot does not want to be too quick to report the player in case they are only being reported for something like breaking the meta?

In the case of one of those support players, he had something like 500 reports. Sending that many notifications would be only a small drain on the system's resources by itself, but that's only one player. For more typical players, it's probably not that many reports, but even then, I've seen cases of players who were reported 50-70 times in the course of a month. And again, that is just one player. If you add up the number of players being punished at any one time, with the number of reports that are being submitted against them, and then calculate how many notifications Riot would have to send out on a daily basis just to ensure that every player was told every time someone they reported was punished.... It would add up quickly. And could very easily end up lagging the entire system.

Something I've been thinking about, and if I ever get around to writing it up decently, I'll post it, is a sort of quarterly, or even seasonal report-card for Riot, where they tell us a little bit about how things have been going for the individual servers.

Kei1433 votes

you mean this?

OnlyYouCanHearMe1 votes

I don't mean for us as individual players, but for Riot themselves. I'd like to see Server-wide information. Since they always say that only the top 0.006% (or some equally small number) of players ends up being punished, I'd like to see the numbers as far as how many accounts are active, how many reports were submitted, what percentage of reports led to punishment, what percentage of accounts were issued a punishment, what percentages each of the individual punishments made up of the overall number of punishments. Things like that.

While I wouldn't mind seeing numbers for myself personally, I'm a bit curious as to whether the old numbers are still accurate. Even long-term players have been complaining about increased toxicity now, and I'd like to see if the playerbase is actually getting more toxic, or if the toxic players are just getting more vocal.

Kei1432 votes

yea, those would be nice as well.

Last time I asked that question for more PB clarity (to a non-behavioral team rioter), the question got completely dodged.

OnlyYouCanHearMe1 votes

I'm not sure if it's something they don't want to reveal, for some reason, or if it's something that they simply haven't gotten around to deciding how best to reveal. I hadn't actually seen the post that you linked, but they seem to be in favor of something like that, so I can't imagine them having any real opposition to showing us their own report card, so to speak.

Lugg1 votes

I honestly have to say that policy is really bad. They wait for HUNDREDS of complaints before doing anything? That's probably about 300 plus games since most people don't report anyone at all. So that person has basically ruined about a year's worth of games before anything is done.

It should be looked at once someone has 10 or more reports since that would be at least 3 games.

OnlyYouCanHearMe1 votes

Well, those two situations were certainly not the norm. And Riot waited because the players were being reported for making a negative gaming experience, but they weren't necessarily breaking the ToS for many of those reports. It's EXTREMELY rare for a player to receive that many reports and not be punished sooner.

Something else to keep in mind, not all reports are viewed as viable by the system. Many are considered to be false, and are disregarded for the purposes of punishment. But, unlike the old Tribunal system where it could actually take a while before a case came up for review due to the backlog, the IFS has the ability to review the match as soon as the report is received. It's better honed for cases of toxicity currently, and can review those logs, asses the player's report history and issue punishments within about 5 minutes of a game being finished.

So, it's not that the system isn't looking at it, it's just that the different categories of reports are a bit more difficult to asses, and they want to be certain that players are not being unfairly reported for trying non-meta builds/playstyles/champions. If you haven't read the threads on the two supports, you might want to give them a peek. It explains it much better than I ever could in a short reply here.

o4xVC1VHLR2 votes

{quoted}

I have been playing League for about 5 years now and the trolling and toxicity is at an all time high. I see reportable offenses in at least 75% of games now. I just had a game where there was a duo bot lane who first off banned my selected champion intentionally, even though I had first pick in the game. Then they started in on the most toxic crap towards me for calling them out on it. It continued thru champion select and during the entire game.

The sad thing is that I'm 100% sure that NOTHING will be done about it even though I reported them. It's also sad that I had a similar experience the day before. Three out of four games you play now have either someone trolling, someone extremely toxic, someone racist, someone intentionally feeding, or people who intentionally ban the champion you would like to play.

Please oh please bring back the Tribunal and actually look at the chat logs of games where people are reported. I guarantee you would be able to perma ban about 90% of the cancer players in the game if you just did that.

There are a lot of great players out there but they are now getting outnumbered by the bad ones.

Sadly, nothing will be done about it.

alaskaneagle2 votes

54367

I played 4 games with my nephew yesterday and 4 out of 4 were trolled games. The one we won was because the troll was on their team instead of ours that time. In season 3 I started tracking the worst of the trolls I'd encountered (about 50) and found after a year none of them had been punished (no lapses in game play and you could tell they trolled constantly), BUT I got a two week suspension and my season rewards taken away because I said "report this troll"...

Riot doesn't ban trolls they ban the people who point out that there are trolls in their game and because of this the game is saturated with trolls/pricks/afks. Though I have noticed their are less afks now that they put the time punishments in place. Now maybe I don't have to drop ranks from having 3 games in a row with 4 AFKs after I get promoted to drop back down 6 times... yea. Not kidding or exaggerating.

I'd hoped riot had Finally started doing something about the trolls and toxicity in game but it still seems like you are Much more likely to get punished for being trolled than trolling. Wonder if they will ever figure out how much they have screwed themselves by doing this.

Maddmazz1 votes

How come you are the only person who can tell that the people you reported didn't get punished?

Lugg1 votes

You are supposed to get a pop up if someone you reported gets punished.

TyrekGoldenspear1 votes

Short of mind control Riot can do nothing to control the behavior of people.

They can only punish after the fact.

Lugg1 votes

But they are obviously not punishing after the fact since these guys are still around.

Maddmazz1 votes

Only if your report was the one that actually triggered the punishment. Just because you don't get a pop up doesn't mean they weren't punished.

Lugg1 votes

Enough people have said that, so I am going to assume it's true. However, if Riot was actually punishing these people, there wouldn't be this problem this often.

KT hide in bush1 votes

should see OCE bro. lasty 7 games ina row had bot lanes running down mid dying got demoted because of it. they seriously need to start IP banning

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