You may not be interested, but this post has hundreds of upvotes. This guy at least deserves specific: times, places, or context of when he broke ToS. It's unfair that you stonewall him with copy/paste responses.
I personally hope he is guilty, but if he is, there are hundreds of ways to give him the context of his crime without actually divulging personal information.
EDIT: WE DID IT! THEY RESPONDED! Thank you Riot!
DatAlexTho1 votessolved alredy look again
Horse Grenades1 votes? read?
Tinlegs1 votesFor the TLDR Riot banned this guys account by mistake due to having a similar name as someone else.
Otherwise here is the full response from Riot.
We sucked.
And then we sucked again.
Here is what happened: We received an incredibly damning report supported by hard evidence of one player sharing personal information of another player in an effort to cause distress and harm. We take situations like this very seriously, so we reviewed the evidence and decided to ban this scumbag off the face of the Eart--League. We don't want miscreants like that apart of our community. So far so good! Yet, when we entered the players name in our account tools to ban them, we typed the name wrong. Not like we fat-fingered it, but sometimes lower case letters and upper case letters can look very similar to the naked eye, and we took the upper case "I" (i) as a lower case, "l" (L). This was the first suck: For some reason, we didn't copy pasta the name.
When you wrote into us LeagueL, our agents read your ticket, looked up your account, saw the ban notice, and took the time to double-check the original ruling. We take suspensions and punishments very seriously, so when it is challenged we fact check everything, and perform another investigation. Since the evidence is really damning, we made the same call that the ban was justified. However, none of the follow-up agents checked to make sure that the Summoner Name in the original report matched your Summoner Name. This is where we sucked again. (I legit tried for 20 minutes finding a damn .gif of this without success).
Keyru will respond to your ticket (#23351506) to talk to you more about this issue on a one-on-one setting and see what we can do to make this right. Without question, we are going to un-ban your account and make sure the right player has the full wrath of justice fall on their head.
As for the support agents who took part of this entire experience, we are going to do some internal investigation and take appropriate action.
A side note regarding some of the other commentary in this thread: Depending on the reason for the suspension, we don't always share the specific or exact details, especially when it pertains to sensitive/personal information. This is why this information was never directly disclosed in the ticket, as we try to protect the original party. If this evidence was specifically disclosed, it could cause retaliation. This case is a perfect example of why we have this policy. More specifically, if we identified where the evidence exactly came from, the next logical question is, "can I see the proof?", of which the answer is going to be "no". Not a very happy end which is why we don't give details of the evidence.
For this case, it all boils down to us messing up on the Summoner Name, nothing to do with the evidence itself.
Tinlegs1 votesGeeez I hope I don't have to go through this much pain to get my case looked at.
LeagueL1 votesThanks for helping out ! :)