You only gonna get more toxic people untill the game dies.
Unless you come up with a proper system to ban int'ing people and people who refuse to communicate.
I do not say that people who vent off via racial slurs should be allowed to say those things just because they had a troll. But when i work my ass off to get to promos or to some high tier division only to have some re---rd ruin my game and set me back even for ONE GAME one game is enough to set back someone and tilt him into further loses cause trust me if i'm carrying games and when i'm about to win a promo or get INTO promo or drop a division after a small lose streak it will surely tilt me. The game is already tilting by itself considering how team relient you made it and making personal skill almost meaningless to winning games but adding the fact that trolls/int'ers/ppl who refuse to comm go unbanned for weeks or even months but people who vent off and use words such as
-Go f yourself -Fk off -stfu trash -fk off boosted shit
Etc etc rather MILD terms and they get punished first even tho the only damn reason they typed those words is because someone decided to troll their game.. Ofc they gonna get pissed and this will lead them to actually becoming toxic in their future encounters of the said scenario and even lesser tier scenarios such as someone getting camped and going 0-3 in lane or something.
An example is that of myself. Up till season 5 i was never toxic till i climbed into diamond and i wanted to further push to achieve my goal of beeing diamond 1. Considering i hovered around d5-d4 at the time the amount of trolls was unreal at first i brushed it off or if i did vent i did it irl without actually typing but do it 1,2,3,5,10 times and sometime you gonna vent off and when you do vent off and you see that the guy who ruined your game doesnt get punished but you actually do this will lead to one becoming atoxic player. Ask many toxic players and they will say the same exact thing.
-Why are you toxic Jimmynothumbs27? -Because my fuckin botlane goes 0-13 when i told em to play passive and i'll carry them.
That's a rather rough example but you can see the logic behind poor jimmy venting off. He talked to his laners said he would help em win the game by simply playign defencive yet they totally ignore him and the other 2 dudes and they continue their feeding spree completely negating any off the effort poor jimmy and the other 2 guys have put into winnign the game. Like if i'm 3-0 and i'm tryng to win the game but i have an adc that is 0-5 and refuses to listen to me or my support or my toplaner to carry them he should get banned for refusing to communicate.
I'm not taking the example out of botlane because of our current season casue i played some Draven earlier in the season and 5mans are no easy to escape ik from experience but this goes to other lanes aswell.
Come up with new tiers of bans like if someone refuses to communicate and loses us the game give him a small time 2-3-5 days ban to shake him into stopping this behavior. I have a pretty famous toplaner who comes to mind when it comes down to this behavior and it can safely be called INT'ING to the extent that he does it and considering the same guys has like 2k games per season and he does the same strat every game thus why he is so insanely hated by high elo community in NA. ( you all know who it is i just cant call him out )
I really do hope as a reformed(kind off) player that the league report system gets improved otherwhise the community is just gonna grow more and more toxic. And since you allow smurfs dont you think it matter when you ban out toxic players instead guide them into beeing a better person and deal with the reason they become toxic in the first place. It litterally takes one week to level a smurf and take it to diamond 5 for any good high tier player trust me i've done it.
Anyways glhf in yours game if anyone spend time reading this.