Client crash wouldn't let me go to post game lobby so I can't report

Strawberrycocoa··3 votes·717 views

But I know from past experience that if I try to make a Support ticket to report people for toxic behavior they just waggle their fingers at you for not using the proper in-client channels and throw it away.

Is it going to accomplish anything if I file a support ticket for toxic behavior, remembering that a client crash prevented me from using the preferred method.

6 Comments

Hethalean2 votes

I would. If anything, when they get enough of those tickets (I have had to make a few for people adding me as friends then harrassing me and abusing me in chat... so no post/during/pre game lobby to report in), maybe they'll accept it as a reasonable way to report.

Strawberrycocoa1 votes

Hmm. I don't see a Request option for player behavior, only technical issues and financial stuff. :\

Hethalean1 votes

Me either. I feel like it is a severe oversight. :/

Erdrik1 votes

Just leave it in general, tickets are forwarded to the appropriate department.

Just remember they aren't going to tell you the result of the investigation, for privacy reasons.

Lost R2 votes

I sent a support ticket to report someone, explaining that the client crashed after the game ended, so I couldn't do it the normal way, and that I would have if it didn't. Whoever it was that responded to my ticket understood. I guess it depends on whether or not you can properly explain your case and why you didn't use the standard, established method.

COBRA C0MM4NDER1 votes

As long as you explain the situation using legible english and not fancy l33tsp33k, you should be okay.

[img]http://i.imgur.com/FHfS8Qb.png[/img]

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