The game needs more chat mutes and less bans.
Hear me out. My friend got a temp ban for something that I was not there for. Knowing him though he did most likely call other people trash and such, which is punishable. But actions are repeated and the banned players make new accounts and resume their behavior, which affects newer players. So I think that chat mutes should not lead up to being banned. I think being banned should have to do more with throwing the game on purpose because you want it to be over with etc vs just calling people trash. Just have less tolerance to those who have already been chat muted and less and less and less and less and so forth to the point that if someone says "you're trash" muted.
A friend of mine always told me that "it's no the big things that get me but the little things" So like for example not saying hello to someone or giving someone the cold shoulder makes that person hard to be around. Having fun with someone who has a sudden mood swing and cusses at you would be a big thing and is forgivable because we all make mistakes. So a big thing in league would be more like saying you're just a stupid bitch vs spam pinging ? and being like rengar what was that? when you make a mistake. little things are ultimately the most annoying to deal with.