@Rioters - This is messaging done right

http://forums.na.leagueoflegends.com/board/showthread.php?t=4759361

tl;dr, he provides good information without making promises.

Here's what Morello does here that's right:

• He talks high-level, not specifics
  • Specifics that aren't set in stone, lead to "broken promises"

I don't pay attention to details of balance - I'm not really focused on that level of stuff (though I know statikk and his team is). Our roles are to provide guidance on larger-level strategy for the game design, so I tend to not read the balance-specific stuff as much since I feel out-of-date in that realm.

Things like "we need to solve the jungle" as a design project priority, for example

EDIT: To add, it's because I largely trust the details-level work to that team. They do a good job as long as we all know WHY we're doing what we're doing. So my job is to clarify where we're going and what our objectives are, and working with the Live Gameplay guys in that way is my focus.

To preempt the response, "But other rioters are working on the details, how are they supposed to not talk about that?"

if other rioters do know WHY they're doing what they're doing, they're equipped to talk about that.

• He admits that he's been wrong in the past.
• He admits that he will probably continue to be wrong in the future.
• He doesn't attempt to talk outside his area of expertise.
• When he doesn't want to share, he just says that outright.
  • There's no need to justify yourself. Just be frank.
• He gives dates as a target, not a guarantee.

Preseason is **my target **for real serious change.

Emphasis mine.

• He acknowledges that actions speak louder than words.
• He acknowledges problems where they exist.

#Community, do you agree with me that this is messaging done right?

..and if so, are the reasons I listed accurate?

Cheers, Hyrum Graff