This bullshit has to stop
Get some dude in our game that is pissed about his last game. So what does he do? Instalocks mid AD Soraka (even though we already have a mid laner) and says, "I don't care, I'm troll".
Why do we not have a single way of dealing with this yet? But lord forbid you call him a troll, you will get slapped with a 14 day ban for "ruining his fun". It's completely idiotic. The vast majority of "toxicity" that I see comes from shit like this, but rather than actually trying to address the cause of it, you would just rather throw around chat bans to pretend like that's going to fix it. News flash, if it hasn't worked in the 3 years since Lyte has been doing it, it isn't going to magically start.
Not only do we not have a way of kicking this player from out match...but when he trolls in match he won't even be punished. The game will go something like this: Raka 0-5 by 3 mins cuz troll. He will say, "guys I'm sorry I'm doing badly this game". He will obviously get flammed since he is a dumb dumb business major. He will then "/all guys please report my team for flaming me just because I'm having a bad game" and rito, and this community, is dumb enough to punish the others for it. It's truly amazing how people can be so unintelligent.
Edit: This is exactly the kind of stuff I'm talking about. These two duo fellas just trolled us the entire game, starting in champ select. "Please don't ban X" Ban X. "I want to play Y" First pick locks Y and says "lol sucks for you". Then the proceed to have a score of 5-26 combined and both of them literally say in chat "we are just here to troll lol" and "we are feeding :) ". I have their names. I will follow them on op.gg and I would be my last dollar there is no ranked bans or bans of any sort. Yet our Brand that was "being mean" for telling them to stop trolling will most def get a chat penalty.