I recently got banned for 2 weeks for replying (in colorful words) to 2 arranged players harassing the rest of the team for a solid 15 minutes before I said anything. I'm a software engineer, and I'm all for automation, but do it right. Not saying it's easy, but use a system that works until you have an automated system that can actually work appropriately with little to no margin of error. I mean if i keep getting banned, eventually it will be permanent, for a couple simple retorts to someone harassing me after enough games, you guys will lose a member who pays frequently, and I'm 100% positive im not the only one in this situation.
Bring the tribunal back and offer ip boosts for spending time on there when there is an influx. There are plenty of cheap efficient work arounds for the tribunal to work where this system is failing miserably.