There are some things that are just not acceptable for Riot to do. This is one of them.
It has been brought to my attention that somebody on the support team has taken a request for logs on what I assume to be a chat ban, which they are supposed to provide upon request, and declined it even though they told the player that they had looked at the logs (not pictured below due to wanting to keep their identity as safe as possible), however this is also posted on General DIscussion by the eprson it happened to, clearly upset he provides the entire log, found here: ( http://forums.na.leagueoflegends.com/board/showthread.php?t=4811525 ). They directed the request to Lyte personally and told them to post on the forums about it.
This is completely unprofessional. A player has asked you for logs which you have looked at, you tell them what you believe they did wrong and then refused the player the logs. Instead, you directed them to the League of Legends General Discussion board and told them to make a post about it, which sparks oh so much drama. This is completely unacceptable.
In an effort to keep things relatively clean, I will not be disclosing this staff members name, however their picture will be there to prove it is not a fake and if you want the name, feel free to go to the previously mentioned link. It's not too difficult to find on the forums and some people may chide me for providing it, but it is still part of this case. Nobody should be able to get away with purposefully attempting to start drama with a player they're supposed to be helping.
