Were you flaming the troll? Did you report the one flaming the troll? Did you get others to do the same?
my question is why they don't punish trolls like they punish players that flame trolls.
I understand what you are saying. I have since the beginning. But you failed to realize that I said
Someone ruins their game and nobody reported them so they don't get punished. Riot doesn't do anything (with banning) unless it is rubbed in their face.
This is simply because the community is too large to notice every single troll or flamer. You have to report everyone that you think is going against the code of conduct in League of Legends in order for anything to even happen. if you report people often and they turn out to be false, your reports are less reliable.
Let alone that one report on a player doesnt exactly mean a ban either. Think about it this way. If one person reports another, are they likely to get banned for ONE person? What if many report this person? They are much more likely to have somethng done if they get reported by MULTIPLE people.
The actual message saying that someone has been banned says "Thanks to you and your peers...", That's right. PEERS.