Why is LeaverBuster still on?

I don't understand why I'm being treated as a leaver when I can't connect to games due to the known firewall issue. I honestly don't know how hard it is to simply 'turn off' LeaverBuster, but it seems necessary. Am I going to rack up leaves because of your issue that will stay with me forever? Is there a way to revert the system in order to undo the damage dealt by your issue? How can you discern between those who intentionally left and those who didn't?

This issue was actually addressed when the new LeaverBuster was initially announced here. Lyte's first response (per the red tracker) was to tell everyone that, essentially, a leave is a leave and you will be punished. Obviously it was received poorly and it was brought to his and Riot's attention that there are sometimes issues with the servers or the client themselves. A 'one size fits all' punishment simply doesn't work in any form in our modern world, I believe, and you're proving it to yourselves. You implemented the new system despite much criticism (I understand there will always be criticism) and now you are proving to us with your own issues (firewall) that it is unfit for your players.

Yes, I also understand that the old LeaverBuster system would likely react the same way to the current situation, however the old system's punishments were much more forgiving. I honestly felt insulted the first time the message popped up and I was forced to agree to your terms after being denied a chance to play--by you.