I put this in player behavior/moderation (if you ask me the limited refunds are to make sure players don't abuse it.....) but it was deleted for not being relevant in the subject so. thats all. cause accounts get 3 and only 3 refunds. if you ask me better define moderation/behavior. cause a lot of limited things are to moderate and make sure people don't abuse it.
Because refunds come at cost to riot, and most people don't even use one, let alone 3.
There is a description of each individual board to the left below the boards list.
This board is all about fostering a healthy community in which discussions can revolve around player behavior systems, in-game suspensions, or boards moderation. This includes topics on how the systems work, insight into why players were punished, and advice to help players improve moving forward.
Anyway, concerning refunds;
League of Legends content is intended to be permanent. However we want players to feel good about the content they purchase, so we developed the refund feature to give every player a solution for those rare situations where they purchase content and quickly regret it, and are sure that they will never want to use that content in the future. Many players have never used their refunds, while others have used one, two, or three of them over time.
We established a limit of three refunds and still believe that is the right number (this gives players leeway to refund purchases but also protects the overall system from abuse). We’ve explored granting more refunds at times, but discovered that the majority of players would prefer free content instead, so each year we have steadily increased the amount of content players receive just for playing the game. Refunds and free content both come at considerable cost to Riot, so we have to carefully focus on which to prioritize to deliver value to players and protect our ability to operate as a business.
That said, while we have no current plans to issue more refund tokens in 2017, it is something we will continue to explore in the future as more players hit the three refund cap.
http://nexus.leagueoflegends.com/2017/01/ask-riot-three-refunds-10-bans/
I think a nice feature (though I doubt it will pass) COULD be charging a significant amount of IP for a time-limited or game-limited "demo" of the skin. That way they could try it out, see how they like it, and then when the time is up they cant use it anymore unless they buy it. As far as buying champions goes... I would just suck it up, you didnt pay money for the champion anyway... did you? Because champions are ultimately free...
