A small note regarding Rioter interactions

While it's probably not my place to make note of this, I kinda see this a lot. Quite often, when in a game with someone who happens to have the Riot tag or they just generally talk to a Rioter on the forums, a lot of people ask questions or try to reach Rioters on topics they have little-to-no information, knowledge or sway in. This then leads to people getting upset that the employee did not have the answer and, unfortunately, can lead to a general feeling of disappointment on both sides.

The primary thing I hope everyone knows is that each Rioter is very specialized in certain fields. Take for example Ironstylus. While the parrot is definitely the guy to ask about artistic upgrades, thoughts on looks and perhaps how an aspiring artist can join Riot? He's probably not the guy to take your balance questions to. Likewise, someone like Morello or Hippalus has absolutely no sway over disconnection errors and at best, they can only forward your problems to the appropriate department.

Partially why I felt this needed to be said is that, well, Rioters are people too. They feel bad when they can't help you and getting upset with them because they legitimately DO want to help. They simply lack the means to do so. Rioters are people too and they will do their best to assist you.

Hopefully the new community environment will be a bit less hostile to reds as opposed to the current forums. (While at the same time not baselessly praising them as Reddit tends to do. Rioters do great work but they're not always right :P )