The Good, The Bad, and the League: 1/10 - 1/16

Couch Commando·Jan 18, 2019·3 votes·56,877 views

Our team wanted to be a bit more transparent around server issues, as well as other information that the NA playerbase may want to hear about. This is 100% a work in progress, so feedback around what’s here, or what you might want to see, is highly appreciated!

Your weekly dose of server problem-os, NA League news, and other!

Twitch Rivals is already in full swing, Ashe Comic #2 has been let loose, professional League started, and most things didn’t explode this week (cept for replays, can’t rewind that back).

Follow-Ups:

Wrong Season Border still ongoing
Copy/Paste spelling mistakes seem pretty OP Must acquire $500 mechanical keyboard to fix it

**Server Stuff: **

**Blood Moon event launched with exclusive items for 1 blue essence (1/10, ~15 minutes) **Short version, the transition of new content from PBE to Live had a mistake that allowed for PBE pricing on Live items. Long version, check here for a more in-depth explanation.
**A single rack of servers report ping loss (1/11, ~90 minutes) **An automated alarm points to a single rack of servers with high ping loss. Further investigation showed these servers had a power supply unable to maintain a steady load (too much ham shoved inside). Because of these mischievous poro-hamsters trying to be Krepo, this rack was removed from the cluster and added to the maintenance roster.

**Game Stuff: **

Wrong season borders showing in profile (1/8, ongoing) Well, last season ended and we pushed out the banners for last season, but it’s not the correct banner and can even show the wrong division as well. To fix it, we’ll wait for the next full patch to deploy with 9.2.
Replays crash when rewinding or interacting with timeline (1/10, fixed 1/16) Sometimes players interacting with the replay timeline or rewinding can cause a replay to splat out. We figured out how to go back to the future without causing paradoxes, so hop in that Delorean and get going!

Player Support Trend:

With the new patch here, there’s been a slight increase in bugsplats above the usual average. Check here for info about bugsplats before contacting Player Support!

Morgageddon & Couch Commando

PS: We’ll be playing some community games on 1/22/19, @ 2PM PST. We would love it if y’all showed up for a game or 2. On the day of, we will update this thread with room names and passwords. Looking forward to seeing some of you then! [slayer-pantheon-thumbs]

UPDATE Games are over for now. It was fun, and we are looking to do more of these games in the future, with additional game modes and different ways to talk to people who show up (discord???).

I want to give a shout out to the peeps below who showed up, it was fun and hope to catch yall again ingame :)

Äçe
Äkali
BaccaLord
bochick
Expect0 Patronum
Greenshaw
No flash no life
Science Olympiad
Zetres

GGs

34 Comments

CyceraJan 18, 20194 votes

Thank you for the update! Is anyone looking at the League Voice bug on Mac Mojave, by any chance?

The Arctic OtterJan 18, 20191 votes

Logged in to ask the same question. Please help. I've been using twitch voice with my friends but that will be shutting down soon! https://boards.na.leagueoflegends.com/en/c/bug-report/fZ64xyfO-macos-mojave-microphone-permissions-league-voice

RiotRiot MorgageddonJan 18, 20194 votes

[{quoted}](name=The Arctic Otter,realm=NA,application-id=6WpmgL9O,discussion-id=rJNcPTgE,comment-id=00000000,timestamp=2019-01-18T02:42:32.188+0000)

Logged in to ask the same question. Please help. I've been using twitch voice with my friends but that will be shutting down soon! https://boards.na.leagueoflegends.com/en/c/bug-report/fZ64xyfO-macos-mojave-microphone-permissions-league-voice

Voice Chat not working for Mac OS Mojave has a fix, but is actually blocked by another Mac related bug. That second bug needs to be fixed (which is currently in progress). I'm not sure when it will be fixed (since it's still WIP currently and has engineers assigned to it), but once the 2nd bug is fixed, both can be deployed, which will fix Voice Chat within League for Mac OS Mojave 10.14 users.

For temporary voice chat solutions, there's Discord, Skype, Vent, Ventrilo, a bunch of lightweight programs you probably have or can install onto Macs decently easily. I'd hope this would be fixed by 9.2 or 9.3, but don't hold me to that (not an engineer, don't know their workload).

CyceraJan 18, 20191 votes

{quoted}

Voice Chat not working for Mac OS Mojave has a fix, but is actually blocked by another Mac related bug. That second bug needs to be fixed (which is currently in progress). I'm not sure when it will be fixed (since it's still WIP currently and has engineers assigned to it), but once the 2nd bug is fixed, both can be deployed, which will fix Voice Chat within League for Mac OS Mojave 10.14 users.

For temporary voice chat solutions, there's Discord, Skype, Vent, Ventrilo, a bunch of lightweight programs you probably have or can install onto Macs decently easily. I'd hope this would be fixed by 9.2 or 9.3, but don't hold me to that (not an engineer, don't know their workload).

Thank you so much! I saw a comment on the Hextech Repair Tool that it was a known bug, but it hasn't worked for I don't even know how long now and a lot of devs like to just ignore Mac altogether, so I wanted to mention it just in case. Thank you again for the update! As long as it's being worked on, I can wait!

The Arctic OtterJan 18, 20192 votes

Thank you for your update and your efforts to talk with us always!

KüramaJan 18, 20192 votes

Twisted Treeline games?

Couch CommandoJan 22, 20192 votes

We could one day, but for today I was thinking of ARAM and Nexus because of the number of players we can invite to those. We would like to do this more often with the community so we can most certainly do Twisted Treeline on those days. I enjoy me some TT so I would definitely be down to play that!

KüramaJan 22, 20192 votes

Looking forward to them!

ZetresJan 23, 20192 votes

Thank you for hosting the games, I enjoyed playing with you all ^.^. Definitely wouldn't be opposed to chatting in Discord if this happens again as well.

Couch CommandoJan 24, 20191 votes

Nice! Glad you enjoyed it. Definitely stop by again for more community games :)

Silly NeekoJan 18, 20191 votes

Could be fun to do some games, i will try to make it.

One thing i want to ask about is.... is there a plan on making Teleport focus on the minimap when trying to teleport? Currently if you try teleporting to your top lane turret or whatever and there is something that is able to be teleported to just underneath that spot it will teleport to the object able to be teleported to rather than to where you clicked on the map. (For example: trying to teleport to top lane outter turret, but you are walking along and then the minimap icon of top lane outter turret goes over your nexus turret, it will target the nexus turret.)

Also, there seems to be a bug that when you are in game and check your voice chat to see who all is in it, it shows nobody.

JaibamonJan 18, 20191 votes

You forgot about the Server Transfer issue that the game have for months! How can you charge for a service so flawed and limited when other games allows players to switch freely?[sg-lux-2]

KüramaJan 18, 20191 votes

That should be fixed in February.

RoxyWolfJan 20, 20192 votes

that is a 2-3 month downtime on region transfers. I think that's overkill and that it should be made a priority to have everything ready for a new season of ranked... tho that might just be me wanting to transfer before season start talking... [sg-ahri-3]

KüramaJan 20, 20191 votes

This bug is more complex to solve than others and requires the extensive amount of time to resolve. Your frustration is understood and warranted. Rest assured Riot is committed to resolving this and preventing it from happening again.

{quoted}

Hey everyone,

As you may be aware, we’ve been seeing issues with account transfers lately. The Transfer Service has been down since early November, and Player Support agents have been unable to process any transfers manually due to this. We’ve disabled the option to purchase account transfers in the store for the time being while we work on a long-term fix.

We know this is pretty terrible timing; we’re right in the middle of the holiday season, and a lot of us use the service this time of year. While we continue to troubleshoot this issue, it’s looking like a fix won’t be possible until February, at which point the service will be back up and you’ll be able to transfer your account normally again.

We faced a similar issue with account transfers around this time last year and it’s clear that this can’t keep happening; it’s absolutely a frustrating situation, and if you’ve been affected by it we sincerely apologize. In the meantime, we’re committed to finding and fixing the root cause of the problem, and will keep you updated as that progresses

toraviJan 18, 20191 votes

Neeko w passive doesn't work on towers/inhibs. It was fixed for a second, then it came back.

Elementalist Lux e sound continues even after being proced.

HeyItzSteveJan 18, 20191 votes

Should post in Report a Bug.

Couch CommandoJan 24, 20191 votes

{quoted}

Neeko w passive doesn't work on towers/inhibs. It was fixed for a second, then it came back.

Elementalist Lux e sound continues even after being proced.

This should have been fixed with the 9.2 patch. Let us know if you are still seeing this issue.

RaistlinJan 19, 20191 votes

Maybe not related to this. LoL lacks balancing and working punishment for toxicity. Are they so stuck in eSports they fail to see the game is falling apart?

What about this games balancing... In ranked i am constantly being matched vs several tier higher players, its unranked vs gold/platinum/diamond most of the time, and on top of it all people are saying buying skins is related to that patent RIOT bought that makes players win more often just after they buy skins, the one EA implemented, when you think about it for a second... The games are not even remotely evenly matched, its just stomping, first 5 minutes of the game there is a clear grasp on which team is going to win, and that kills both the immersion and fun of the game, entirely. The burst meta is not helping either.

Not to mention the persevering toxicity, its not league of legends, its league of blaming, cursing, shaming, putting responsibility on others and just promoting immaturity. RIOT could had cut down toxic players years ago by more strict system, they chose not to.

Bring me my beltJan 22, 20191 votes

Riot do not care about toxicity, Riot do not care how gameplay that requires brain power, Riot only care about releasing flashy skin making them money. Not sure if they have notice how stupid this game has got since around the time of the rune and mastery tree changes.

CooliusTooliusJan 20, 20191 votes

Ashe comics r just amazing

Couch CommandoJan 24, 20191 votes

I really enjoyed reading the first one. I still have to read the 2nd comic, but I can't wait read it! Ashe

klonxjulia uwuJan 20, 20191 votes

JojobeesJan 21, 20191 votes

So glad that server rack was removed. I had so many games on that server it's crazy. Should be statistically impossible to have that many games on a single flawed server, but apparently not.

Not on this account obviously because this account is permabanned. But on my current main account. This is the account I use in the forums.

Eyezz2131Jan 21, 20191 votes

gg riot gain 11 lp a win and lose 22 a lose. fix ranked ladder climbing for people who have had accounts hacked and trolled on or have been playing since the newest champion was Alister. I'll never reach above s4 because of mmr. the grind is ridiculously.

Stoicho56Jan 22, 20191 votes

https://www.youtube.com/watch?v=9vZL5zbwvyc

The IcebornJan 22, 20191 votes

Can I just say Im not experiencing wrong season border but rather wrong rank border.. My higher rank is plat in Flex but my border is gold for soloDuo. Hope it resolves soon

KattzyJan 23, 20191 votes

Is there a fix on the way for the issue where content does not load properly on the Watch site? Whether I click on VODs, Schedule, or Standings, I get a blank, black screen with a red error at the bottom of the screen that says SERVICE RETURNED AN INVALID RESPONSE. I would like to get caught up on some matches and while I can do this on YouTube, it would be nice to get the rewards that come from watching on the Watch website.

RiotRiot MorgageddonJan 23, 20192 votes

{quoted}

Is there a fix on the way for the issue where content does not load properly on the Watch site? Whether I click on VODs, Schedule, or Standings, I get a blank, black screen with a red error at the bottom of the screen that says SERVICE RETURNED AN INVALID RESPONSE. I would like to get caught up on some matches and while I can do this on YouTube, it would be nice to get the rewards that come from watching on the Watch website.

Have you deleted all settings related to cookies and info from the various riotgames websites? Are you trying to access that content on a VPN? You should just be able to view any of the VODs across a variety of browsers and earn the rewards if logged in (Firefox, Chrome, even Edge...).

code legacyJan 23, 20191 votes

More like League Bad since Release - Good when we ban players for being toxic in a highly competitive game. I can personally tell you all with the utmost confidence that I hold a world record In the game of League Of Legends! Though this record might not be something to be proud of, I can tell you for sure that it is a record breaker and I am proud! NA LEAGUE ACCOUNT OVER 40+ banned legitimacy when asked can be proven. Level 1 to 5 accounts permanently banned after 1 game or 1 report! New accounts level 2 permanently banned after playing 1 game and that was to level up! So why can I say with absolute assurance that league of legends in my opinion has by far the largest % of feminine females going through what seems an infinite loop in their menstrual cycles! QQ

If you can get banned in a highly-competitive game like league of legends, where it is by far one of thee most antagonizing provoking rage seeking games where they reel you in and hook you and release you but with the hook still in your mouth item 3070 True story!

TLG skyarchmageJan 24, 20191 votes

wow

NefasJan 24, 20191 votes

Anything on the blank screens in champ select that are now plaguing my games? I hear the music and the timers but can’t see anything until I get kicked out