Boards›Live Incident Breakdown

The Good, The Bad, and the League: 1/3 - 1/9

Couch Commando·1/10/2019, 8:42:59 PM·6 votes·58,249 views

_Our team wanted to be a bit more transparent around server issues, as well as other information that the NA playerbase may want to hear about. This is 100% a work in progress, so feedback around what’s here, or what you might want to see, is highly appreciated! _

Your weekly dose of server problem-os, NA League news, and other!

Patch 9.1 finally rolled out, making the next few days of ranked fun to figure out what’s good, what’s bad, and what’s just weird, Sylas might just be the largest champion possible and Twitch Rivals schedule has been revealed.

Follow-Ups:

  • None currently

**Server Stuff: **

  • **Blackhawk prepaid cards not redeemable (1/5, ~4 hours). **Blackhawk datacenter decided to become a raven for a few hours, quoting large amounts of poetry at a datacenter instead of processing requests. After a few hours, the raven said nevermore to that issue, and the datacenter processed incoming and outgoing data properly again.

  • **RP & BE fail to load inside of the store (1/7, ~25 minutes). **Mischievous poros loaded a new config for the store, but forgot all the credentials necessary. Memory biscuits were added to their diet, and the credentials were properly added shortly after the mistake was noticed.

**Game Stuff: **

  • Wrong season borders showing in profile (1/8, ongoing). Well, last season ended and we pushed out the banners for last season, but it’s not the correct banner and can even show the wrong division as well. We’re looking at the proper fix, don’t quite have it yet.

Player Support Trend:

  • With the new patch finally rolled out, there’s been a slight increase in patching issues. If you’re having issues finishing or installing patches, please take a look at the KB here and try some steps before contacting Player Support!

Morgageddon & Couch Commando

31 Comments

Spideraxe1/10/2019, 9:44:39 PM4 votes

Do you guys know if support plans on taking away the skins we got from buying the Blood Moon capsules for 1 BE before it was patched

Tormentula1/10/2019, 9:02:56 PM2 votes

Glad you guys are looking into the borders stuff. I got in a normal game and was like "wait.. where is my diamond border? why am I gold now?"

Thanks for keeping us updated with these.

VivaLaKitten1/16/2019, 3:21:45 AM2 votes

It's rather insulting to have Riot homage one of the best films of all time, The Good the Bad and the Ugly.

In the same way a fortnite Youtuber does a lets play of a game like Dark Souls, or someone like Pitbull, or Justin Timberlake doing a "cover" of a good song.

Yuumi Sucks Toes1/10/2019, 9:55:25 PM1 votes

probably the wrong place , but can we get some form of response to any of the threads going ape over prestige points being unavailable to free players? a single response will help immensely.

Kurorade1/10/2019, 10:41:57 PM1 votes

Ongoing is spelled wrong.

UnstopableBTW1/11/2019, 6:24:54 AM1 votes

is Malhpite a champion or a rock?

Biscuit Bite1/11/2019, 6:52:42 AM1 votes

Add Border for all the Lunar Wraith Skins!

Nasarie1/11/2019, 12:04:55 PM1 votes

Anything about your ridiculous 100$ chroma idea.

RIP Fizz1/12/2019, 4:58:14 PM1 votes

please riot check ur nerf and buff some champs is dead we don't like it now we most played meta champ 0 fun i don't like irelia or akali all game cmon

DNFVixen1/13/2019, 8:52:43 AM1 votes

[{quoted}](name=Couch Commando,realm=NA,application-id=6WpmgL9O,discussion-id=oBkT1OZO,comment-id=,timestamp=2019-01-10T20:42:59.289+0000)

_Our team wanted to be a bit more transparent around server issues, as well as other information that the NA playerbase may want to hear about. This is 100% a work in progress, so feedback around what’s here, or what you might want to see, is highly appreciated! _

Your weekly dose of server problem-os, NA League news, and other!

Patch 9.1 finally rolled out, making the next few days of ranked fun to figure out what’s good, what’s bad, and what’s just weird, Sylas might just be the largest champion possible and Twitch Rivals schedule has been revealed.

Follow-Ups:

  • None currently

**Server Stuff: **

  • **Blackhawk prepaid cards not redeemable (1/5, ~4 hours). **Blackhawk datacenter decided to become a raven for a few hours, quoting large amounts of poetry at a datacenter instead of processing requests. After a few hours, the raven said nevermore to that issue, and the datacenter processed incoming and outgoing data properly again.

  • **RP & BE fail to load inside of the store (1/7, ~25 minutes). **Mischievous poros loaded a new config for the store, but forgot all the credentials necessary. Memory biscuits were added to their diet, and the credentials were properly added shortly after the mistake was noticed.

**Game Stuff: **

  • Wrong season borders showing in profile (1/8, ongoing). Well, last season ended and we pushed out the banners for last season, but it’s not the correct banner and can even show the wrong divisionas well. We’re looking at the proper fix, don’t quite have it yet.

Player Support Trend:

  • With the new patch finally rolled out, there’s been a slight increase in patching issues. If you’re having issues finishing or installing patches, please take a look at the KB here and try some steps before contacting Player Support!

Morgageddon & Couch Commando

When are you guys gonna admit that Runes Reforged was a mistake and revert them back to the Runes and Masteries of season 7 and revert the stat changes that where made? If you guys are worried about rune costs you can simply make runes free. Everyone HATES what the game has become, ever since Runes Reforged came out almost all my close friends quit, a lot of my fav streamers have quit, quite a few of the most famous league players from around the world have said they don't enjoy this game like they used to and some have openly stated they hate the current league but only play and stream for the money. They HATE Runes Reforged WE HATE Runes Reforged, why do you guys keep trying to fix something that can only be fixed with a revert?

xiaoge131/13/2019, 7:24:04 PM1 votes

0.0.0.0.0.

Kurorade1/15/2019, 4:07:45 PM1 votes

divisionas well is spelled wrong.

Dr Dog1/10/2019, 9:06:32 PM1 votes

heyy not 100% but if your in the correct department for this at riot but can we maybe have loot bugs looked into? like the loot tab being blacked out till you reopen it or sometimes when forging keys or opening chests the client freezes up