Boards›Live Incident Breakdown

The Good, The Bad, and the League: 1/24 - 1/30

Couch Commando·1/31/2019, 9:21:40 PM·6 votes·52,371 views

Your weekly dose of server problem-os, NA League news, and other!

LCS returned, Pre-Season brought a whole new slew of must pick/ban/ignores (as well as Iron Tier), Positional Ranking is up and running, and a few things more than usual broke.

Follow-Ups:

  • Wrong Season Border still ongoing
  • Fix will be in 9.3 or 9.4, stay tuned
  • Crafted Skins not currently in store fixed (1/24)

**Server Stuff: **

  • **LEC live game wasn’t counting towards watch missions (1/25, ~90 minutes) **Watching live games from other regions than a player’s set region wasn’t advancing the watch missions. Reconfiguring the settings on live streams fixed this, enabling players to watch any live game and have it count, as originally intended.

  • **“This is the reason” mission progress failed to update until stage 7 (1/27, ~ongoing) **Visual progress of the mission doesn’t update until checkpoint 7, making players think the mission is stuck, even though it’s been tracked on the back-end. Reasons why the visuals aren’t updating properly has Heimerdinger confused, as he’s still digging into the issue.

  • **Loot entry mis-configuration causes 2019 Revel Grab Bag unopenable (1/28, ~25 minutes) **Sejuani got a little spooked by her firecrackers and refused to open Grab Bags. The upload of the config for item recipes had an incorrect entry, preventing Grab Bags from ever opening. With a little magic, the correct config was uploaded and loot verified Grab Bags were openable again. Happy New Year!

**Game Stuff: **

  • Players can’t queue with friends in ranked (1/24, ~42 hours) Parties that earned provisional rankings during games sometimes couldn’t continue queuing up together. Once Amumu was coaxed out of the server rooms, players were able to queue up for the duration of provisional rankings properly.

  • Players get a black screen after ready check, forcing them to dodge (1/24, ~19 hours) Nocturne decided to throw a surprise party, making players unable to see the client and click buttons. An slow bd wasn’t populating stats data fast enough to enable the client to transition between states properly, causing the black screen. When cleaned up and stats loaded within correct times, this error disappears.

Player Support Trend:

Looks like there’s a slightly higher number than normal of log-in issues. Check here for info about how to ensure you can log in before contacting Player Support!

Morgageddon & Couch Commando

10 Comments

Pals Before Gals1/31/2019, 9:38:54 PM2 votes

I've also been experiencing an issue where the League application would pop open on my screen, indicating a sign for ready-check, but no such sign would appear. This is similar to the black screen, but this time you actually see everything in the client except for the ready-check popup. This would always force me to dodge.

Kurorade1/31/2019, 11:11:52 PM2 votes

"An slow bd" Doesn't make sense, and "misconfiguration" is spelled without the hyphen.

Overall pretty good not gonna lie.

ProphetPayne1/31/2019, 11:20:59 PM1 votes

Rakan Riot. What are you doing with this nerf exactly? You might as well remove my boy Rakan from the game. I want you to think about the champ and why you made him and the purpose of his kit. He is supposed to be versatile and quick. In and out. Now.. you cant even go in. He's actually so bad now that you might as well remove from game. Give Rakan his speed back. Even before your nerf he was not the greatest.. his w could still get dodged. BUT NOW.. just forget it. Please rethink this nerf.. and revert RakanRakan

brayan 123ortiz2/2/2019, 6:53:22 PM1 votes

[{quoted}](name=Couch Commando,realm=NA,application-id=6WpmgL9O,discussion-id=N3YAfWGQ,comment-id=,timestamp=2019-01-31T21:21:40.130+0000)

Your weekly dose of server problem-os, NA League news, and other!

LCS returned, Pre-Season brought a whole new slew of must pick/ban/ignores (as well as Iron Tier), Positional Ranking is up and running, and a few things more than usual broke.

Follow-Ups:

  • Wrong Season Border still ongoing

  • Fix will be in 9.3 or 9.4, stay tuned

  • Crafted Skins not currently in store fixed (1/24)

**Server Stuff: **

  • **LEC live game wasn’t counting towards watch missions (1/25, ~90 minutes) **Watching live games from other regions than a player’s set region wasn’t advancing the watch missions. Reconfiguring the settings on live streams fixed this, enabling players to watch any live game and have it count, as originally intended.

  • **“This is the reason” mission progress failed to update until stage 7 (1/27, ~ongoing) **Visual progress of the mission doesn’t update until checkpoint 7, making players think the mission is stuck, even though it’s been tracked on the back-end. Reasons why the visuals aren’t updating properly has Heimerdinger confused, as he’s still digging into the issue.

  • **Loot entry mis-configuration causes 2019 Revel Grab Bag unopenable (1/28, ~25 minutes) **Sejuani got a little spooked by her firecrackers and refused to open Grab Bags. The upload of the config for item recipes had an incorrect entry, preventing Grab Bags from ever opening. With a little magic, the correct config was uploaded and loot verified Grab Bags were openable again. Happy New Year!

**Game Stuff: **

  • Players can’t queue with friends in ranked (1/24, ~42 hours) Parties that earned provisional rankings during games sometimes couldn’t continue queuing up together. Once Amumu was coaxed out of the server rooms, players were able to queue up for the duration of provisional rankings properly.

  • Players get a black screen after ready check, forcing them to dodge (1/24, ~19 hours) Nocturne decided to throw a surprise party, making players unable to see the client and click buttons. An slow bd wasn’t populating stats data fast enough to enable the client to transition between states properly, causing the black screen. When cleaned up and stats loaded within correct times, this error disappears.

Player Support Trend:

Looks like there’s a slightly higher number than normal of log-in issues. Check here for info about how to ensure you can log in before contacting Player Support!

Morgageddon & Couch Commando

deathbaimuffin2/5/2019, 1:15:21 AM1 votes

I keep getting lag in almost every engage making it really really difficult to play

Misi123212/7/2019, 12:57:45 PM1 votes

hi riot you cancel the ban, please what is in my registration? 😞😞

exxpose2/7/2019, 4:38:47 PM1 votes

When are you going to implement a toggable enable/disable Game Chat Box in the client? Without the ability to re-enable it In Game? It would reduce the number of Chat restrictions and suspensions due to chat restrictions by 40%.