Typically when your consumers complain about something, you get rid of it.
So why is Riot Video Games continuing with bad habits? I legit don't even play this game anymore because it's a genuinely cluster-fuck of "I hit you first so I won" or "Aha, you're playing ADC and I'm akali, unless my internet goes out, you're not allowed to play".
What a fun and innervating game this has turned into.