Arcade Tokens Not Given

Sgt Pepper 420·7/9/2019, 3:28:55 PM·1 votes·1,546 views

I bought the pack. So I am supposed to receive 12 tokens per win and 6 per loss plus an additional 18 tokens once per day when I get either my first win or play 3 games.

Last night I had a bug happen for the second time. I played what should have been for "First Win of Day". My team won. So I should have received 12 tokens plus 18 tokens. (And it shows these 2 amounts separately, not as a combined 30 tokens). Instead I got a notice saying I had received 3 tokens. THREE. Not 12. Not 12 + 18. Only THREE.

Come on Riot. Give me the tokens I earned. I paid RP for that pass and I only have so much time in my day to play and I need those extra 27 tokens I should have gotten.

As I said, this is the 2nd time I got this bug. I have an ambitious goal of 3100 tokens during this event and I have a full time job so to get to my goal, I really need every token that I earn the right to.

3 Comments

ModDaenrysTargaryen7/9/2019, 3:42:47 PM2 votes

Submit a Support Ticket to and see if they can help you with this.

xshadowjakex7/10/2019, 3:24:02 AM2 votes

same thing is happening to me but i think is from ranked IDK.

Sgt Pepper 4207/10/2019, 7:02:32 PM1 votes

I had submitted a support ticket and eventually I initiated a online chat session with support to figure out what is going on.

Each time the post-game screen showed I got 3 tokens after a SR game, I had been playing TFT earlier. The support ticket guy admitted that TFT is still very buggy and so the 3 tokens were actually from the TFT games but not showing until my next SR game. The SR tokens were being earned and credited in the "loot" screen so I actually was getting them. But because of showing the tokens earned from the previous TFT session, it was not displaying the 12 per win / 6 per loss (or 18 for FWoD games) in the post-game screen. So they say I earned it and got it but it just didn't show as post game rewards.
I was paying vague level of attention to the "Loot" screen count and I cannot rule out that what the Support team said is true. It might be. But since then, I am now keeping a spreadsheet to track what the "Loot" section shows. If I get info showing that the Support guy was BullShitting me, I will IMMEDIATELY update this post to call it out. Until then, I think it is a post-SR-game-screen display bug caused by TFT. I do have a full time RL job and only chatted with support yesterday. I have not had sufficient time to play games since then to figure out if everything is kosher or not. I definitely intend to try to reproduce the "bug" by alternating a bit between TFT and SR this evening. See if I can get the bug to reproduce in SR post-game screen and also if so, does the "Loot" page display correct amounts.