I'm losing countless amounts of LP because the client is stuck at 0 seconds when someone is picking.

Windoges··1 votes·433 views

I'm really not sure if it's me or the client itself, anyone else having the same issue?

Update: I'm now currently sitting at a 30 minute wait timer because it just did it again after I restarted the client.

1 Comments

Deep Terror Nami1 votes

Hey there, sorry you're having these issues. It sounds like your problems may be connection related, so please head over to the Connection Troubleshooting Log Reader. There, you can submit the Network logs from your match(es) and the log reader will show if you were having ping spikes and packet loss.

It will then direct you to solutions. Please work through the solutions it suggests, and if you need assistance or they do not work post on the Help & Support board and we'll try to help.

You can also narrow down the source of latency or packet loss by downloading the WinMTR Network Diagnostic Tool, then use that to run a traceroute to the following IP for NA (allow this to run for 5-15 minutes);

104.160.131.1

https://i.gyazo.com/865d2bc6092141bd4137c073f7bc4ba2.gif

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