All three of my refund tokens were removed?

send in a support ticket. also might be more apt to put this in report a bug. Have a nice day.

where do u see how many u have? this new shop format is confusing

Try reloading your client first, as it could be a visual bug. Check your purchase history as well to see if they were used without your knowing, which would indicate account compromise. If they are still gone, submit a Support Ticket for missing stats as Happy Honker suggested, and if it looks like someone else was on your account submit one for account recovery and visit the below links for more info;

https://support.riotgames.com/hc/en-us/articles/201751694-Recovering-Your-Account https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account