Que times too long

What are your averages of que time? I usually que up for mid/bot and at least once a day i have to wait 20 minutes not including dodges. on average though it comes down to 5-6 minutes. im a gold/silver elo so i know its not because i am an outlier challenger elo player. why is que times so long unless i put fill and it auto gives me support. ive tried top and jungle too and i still get long timers. is it just me? i think not, please riot fix this or revert back to old champ select. if you really like dynamic que, add Pick Preference (i.e 1. bot 2. mid 3. top 4.support 5.jungle) or at least add a 3rd and 4th option instead of just 2 options making que times up to 20 minutes.