So I've come to realize the matchmaking system in general creates toxicity.

Pretty much what the title says. With all the frustration that comes with dealing with afks, trolls, promos, the horribly imbalanced way that the elo system actually works, and having to be stuck in completely frustrating games because people either rage quit or never show up to begin with is one of the main reasons why people in this game are so toxic. I mean when people have to win 2-3 games in a row to get into promos..assuming they didn't get a rager, a quiter, an afk or a troll for those games, then have to win yet another 2 out of 3 games without any of those things happening AGAIN is almost never going to happen. That's not even including people who just feed. That is part of the reason people on this game are so quick to scream at each other. To top things off IF someone doesn't ever join from the start and its a 4 v 5...you literally have to wait 20 minutes to even get the CHANCE to end the game. Which more often than not people won't surrender. On top of that you literally get NO compensation or even REDUCED LP LOSS for playing an entire game that was completely unbalanced. Why is this system still like this after all these years? Why have we not figured out a better way to deal with afks? I try my absolute best to be as positive and encouraging as possible but I myself have some days where I'm just so frustrated by the people I get stuck with or the people that don't show up. But still we should try and remain positive and try and be better towards one another and realize that at the end of the day unless we're at pro level there's no reason why playing this game should be as stressful and unfun as it is at times. Yet I can't help but wonder how different everyone's attitudes would be if matchmaking was setup a bit better to deal with these issues. Even just the situation with an afk. At least 20 mins you're stuck in a game that you are most likely gonna lose where everyone is pissed off. Now say the next game you got a troll or someone that's just a toxic player in a general...you don't surrender because its ranked add another 40+ mins. So between 2 games you have most likely have been dealing with an hour of just frustration all on top of trying to climb out of your division. I think instead of working out ways to ban all these players and chat restricting people because of their frustration with this incredibly broken matching making system maybe you guys are riot could look into the cause of the all this stress and frustration and work on the real problem. Fix matchmaking , do something more about afks, make people happy makes people more willing to part with money, makes you more money, makes league of legends a better place.

tldr: Matchmaking is frustrating as fuck and I think if we fixed a lot of the problems that cause the stress I think we'd see a significant change in players attitudes for the better